Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia | Page 25

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.8
286 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 9 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

286 Reviews

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286 Reviews of Nathan (Nate) Garcia

January 10, 2025

Dealership Rating
Employee Rating

Good service will be back again thanks again my service guy was great to deal with More

by beachwalker315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Germain Honda of Surprise responded

Thank you for your kind words. See you down the road. Best Regards, Sassha Motz General Manager

January 10, 2025

Dealership Rating
Employee Rating

Very nice folks and comfortable, impressive customer waiting area. Only negative was long wait for routine vehicle service to get finished. I was warned at arrival that it could be 1.5 hours, it took More

by harold.tilstra
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team apologizes for the longer than anticipated wait. Best Regards, Sassha Motz General Manager

January 08, 2025

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Employee Rating

They were fast , friendly, and sincere. I love going for my service on my vehicle,’s More

by birdman1540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Germain Honda of Surprise responded

Your continued business is greatly appreciated. Thank you for leaving our team this kind review, we all look forward to your next visit. Best Regards, Sassha Motz General Manager

January 06, 2025

Dealership Rating
Employee Rating

I had work done to address emissions issues that I thought was gonna cost me, but Germain backed up previous work and replaced my plugs and took care of everything - no charge. That never seems to ha More

by Rich J
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Our goal is to ensure a quality and honest customer experience. Thank you for trusting our team with your automotive needs. Best Regards, Sassha Motz General Manager

January 06, 2025

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Employee Rating

Germaine Honda is a great dealership with a geat service team, Nate in the service department is awesome and knowledgeable. More

by pdtbuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Thank you for highlighting Nate in this kind review. He will be honored to learn how much you appreciated the service he provided. Best Regards, Sassha Motz General Manager

January 06, 2025

Dealership Rating
Employee Rating

Nathan was extremely patient with me trying to have my car serviced from work. He was willing to wait for me to get off work. More

by bobbynavarro@charter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Thanks for sharing your experience with us. We are happy you had a positive experience overall. We hope that you come back and see us again soon! Best Regards, Sassha Motz General Manager

January 06, 2025

Dealership Rating
Employee Rating

Love how much information i was given so i could see what was fixed on my honda. Nathan was laidback kind and professional More

by Philalemany
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Thank you for highlighting Nate in this kind review. We are fortunate to have him on our team taking great care of our valued guests. Best Regards, Sassha Motz General Manager

January 04, 2025

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Employee Rating

Great Service at Germain Honda of Surprise, big thanks to Colin! I had a top-notch experience at Germain Honda. He made the entire process smooth, transparent, and stress-free. He was incredibly knowledgeab More

by nzekman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Colin and our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

January 04, 2025

Dealership Rating
Employee Rating

Friendly, clean, helpful people. You can’t get no service like this from anywhere else More

by Chris .B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Our team works hard to ensure a positive experience at every touchpoint. Best Regards, Sassha Motz General Manager

January 02, 2025

Dealership Rating
Employee Rating

Great work. Timely, friendly and punctual. Alfredo took great care of my vehicle. Thanks again! More

by Fujunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

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