great team, very helpfull, very easy to work with, great
follow up after the deal was done
follow up after the deal was done
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by blairmartin0
Verified Customer
Verified Customer
Other Employees Tagged:
Scott Carter - great sales guy
Nov 13, 2023 -
Audi Marin responded
We're pleased to hear that our team was great, helpful, and easy to work with. Follow-up is crucial, and we're glad to have provided a positive experience even after the deal was done.
Very professional.
Great work on my Audi q7. One complaint. They had the car for two days. It is very inconvenient to do this and I believe it is to maximize their prod
Great work on my Audi q7. One complaint. They had the car for two days. It is very inconvenient to do this and I believe it is to maximize their productivity in exchange for customer satisfaction and convenience. . On previous services I was given a loaner car. Now I have to rent one. Not happy about this change.
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by JASORRN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jay Dhillon,
Ben Hannah
, Ivan Baez, Shah Kangarani, Asma Maaroufi, Brittany Myers, Mohd Sammur, Leo Silva, Josh Smylie
Nov 13, 2023 -
Audi Marin responded
We appreciate your feedback on the professional work on your Audi Q7. We apologize for any inconvenience regarding the change in loaner car policy. Your input is valuable, and we'll use it to enhance our services.
I had an excellent experience buying a car from Audi
Marin. Shah, Mo, Josh and team were all very attentive, efficient, and professional - I’d definitely go back for my next one!
Marin. Shah, Mo, Josh and team were all very attentive, efficient, and professional - I’d definitely go back for my next one!
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by jasonoverman
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Hannah
, Shah Kangarani, Mohd Sammur
Nov 13, 2023 -
Audi Marin responded
Thank you for recognizing Shah, Mo, Josh, and the entire team for their attentiveness, efficiency, and professionalism. We're delighted to hear that you had an excellent buying experience and look forward to serving you in the future.
This experience has been a pleasure and has continued to
be one ever since I purchased my first car from this dealer. They continue to go above and beyond for their customers and truly make you feel valued.
be one ever since I purchased my first car from this dealer. They continue to go above and beyond for their customers and truly make you feel valued. We will continue to come back for years to come.
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by BRIAN@WOLKDEVCO.COM
Verified Customer
Verified Customer
Nov 13, 2023 -
Audi Marin responded
Your feedback about our commitment to going above and beyond for our customers warms our hearts. We are honored to have your loyalty, and we're committed to providing a pleasurable experience for years to come.
This is our 4th Audi purchase at Audi Marin.
Nathan is a rock star salesman. Not your typical blue suede shoe salesman. He is a true professional and a good listener and his attention to detail
Nathan is a rock star salesman. Not your typical blue suede shoe salesman. He is a true professional and a good listener and his attention to detail is superb.
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by marcuserobinson
Verified Customer
Verified Customer
Sep 15, 2023 -
Audi Marin responded
Thank you for being such a loyal client of Audi Marin. We are pleased to hear our Sales Manager, Nathan Proctor is a rock star and gave you the 5 star experience our clients deserve! Thank you so much for sharing.
Probably the best car buying experience ever.
Low key, no pressure, no surprises. Being in Marin County and being an Audi dealership I was expecting a completely different experience. Everyone wa
Low key, no pressure, no surprises. Being in Marin County and being an Audi dealership I was expecting a completely different experience. Everyone was low key, professional, and extremely easy to work with. As a business owner I can really tell you that the culture at this dealership was on point and I wouldn't change anything. Obviously the result of good leaders, training, and employees who care about what they do. I was refereed to this dealership by a friend who's purchased 2 Audi's from you and I'll be telling my friends and definitely coming back to buy another Audi. Thanks.
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by jdservice
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Hannah
, Robert Langlois
Nov 28, 2023 -
Audi Marin responded
Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. We're thrilled to learn that your car buying experience with us was probably the best ever. Creating a low-key, pressure-free environment is a priority for us, and we're glad to know it resonated with you. Your acknowledgment of our culture, professionalism, and ease of working together means a lot. We appreciate your business and the referral from your friend. We look forward to assisting you with any future Audi purchases.
always friendly and informative!
been going for there for 12 years. love my audis and working with them
been going for there for 12 years. love my audis and working with them
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by koramakena15
Verified Customer
Verified Customer
Other Employees Tagged:
Gary Poarch
, Gene Frank, tyler!
Nov 28, 2023 -
Audi Marin responded
Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. Thank you for your loyalty over the past 12 years. We're pleased to have been a part of your Audi ownership journey. We look forward to continuing to provide you with friendly and informative service for many more years to come.
Great and accommodating team that worked with our needs.
Cary buying is not the quickest process, but they did their best to speed things along.
Cary buying is not the quickest process, but they did their best to speed things along.
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by nitalandjohn
Verified Customer
Verified Customer
Nov 28, 2023 -
Audi Marin responded
Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. We're delighted to hear that our team accommodated your needs during the car-buying process. We understand the challenges of car buying, and we appreciate your patience. Your feedback encourages us to continually improve our processes.
I had a great experience!
Felt very comfortable in the process and was treated fairly. It was seamless with multiple employees all working behind the scenes to get this deal
Felt very comfortable in the process and was treated fairly. It was seamless with multiple employees all working behind the scenes to get this deal done. I feel like there was transparency in what I was getting and paying for. I was also impressed with how Jason sat with me in the car and showed me every single button and knob and how it all worked. I would recommend this dealership to friends and family.
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by Megan.bowman
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Hannah
, Lori Bye, Shah Kangarani, Leo Silva, Josh Feinberg, Jason Arnold
Nov 28, 2023 -
Audi Marin responded
We're thrilled to hear about your great experience and the transparency you felt throughout the process. Your recommendation means a lot to us, and we look forward to serving you, your friends, and your family in the future.
At Audi Marin, we value your trust, and we are committed to continuous improvement. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back for any future automotive needs.
Everyone was
Polite.
And prompt on our meetings. Nathan reached out to close the deal.
And prompt on our meetings. Nathan reached out to close the deal.
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by klaustermeier
Verified Customer
Verified Customer
Nov 28, 2023 -
Audi Marin responded
It's great to know that your interactions with our team, especially with Nathan, were positive. We aim to create a pleasant and efficient experience for our customers, and we're glad to have met your expectations.