Nathan Williams | Page 35

Actually Fun It was terrific to work with Junior Williams on the purchase of our new Impreza. He's a first-class sales associate in every respect--personable, know It was terrific to work with Junior Williams on the purchase of our new Impreza. He's a first-class sales associate in every respect--personable, knowledgeable, efficient, straightforward and actually fun to work with (a minor miracle in any car buying process!). The negotiation was smooth and effortless as Junior ably shepherded the deal through to quickly arrive at a price that worked for everyone. The final price was fair (the middle bid of three) and made even more so because, unlike the other dealers, Junior was able to deliver the car in under 72 hours! At delivery, even though things were hectic at the dealership, Junior cheerfully took the time to give me the grand tour of the new car. (And, to make things even better, John Melvin was equally fun to work with on the paperwork, carefully laying out various after sale options--extended warranty, etc.--with good humor and no smoke & mirrors or pressure.) I'll probably be in the market for a new Legacy this summer and will definitely start with Junior. Well done! More

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Easy & fun! No games, just great cars and people. I started car searching about a year ago. My experience at Cityside was wonderful and I made a good connection with Junior, but decided to look elsewh I started car searching about a year ago. My experience at Cityside was wonderful and I made a good connection with Junior, but decided to look elsewhere for a used car at the time. My next stop ended with me in tears in a horrible pressure cooker of misogyny at a different Subaru dealership that shall not be named. I decided to give up!!! Every now and then I would get a friendly e-mail from Junior about the cars they had on the lot. I came back to him this year, knowing which car I wanted. They were friendly, helpful and fast. We test drove the cars we wanted right away, without an appointment. I never felt pressured to buy. They gave us an honest deal and spruced up our model with leather seats. When there was an issue with the leather, we got a complimentary rental car and the repair was finished in a day and half! The finance process was not as easy, but is it ever? We were still happy with the results. Overall, we thoroughly enjoyed working with Junior and the dealership. I LOVE MY NEW CAR. And would recommend this place to anyone! More

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Stress-free experience I had a very good experience shopping at Cityside Subaru. Junior is very knowledgeable and helpful along the way. He didn't do much sales bogus, and w I had a very good experience shopping at Cityside Subaru. Junior is very knowledgeable and helpful along the way. He didn't do much sales bogus, and we made a deal quickly. He is also greatly helpful to get me familiar with the car and documents. I would certainly recommend him to my friends. More

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Terrific experience I had been to three different dealerships prior to meeting with Junior at Cityside. Prior to my appointment, I had informed Junior about what I was l I had been to three different dealerships prior to meeting with Junior at Cityside. Prior to my appointment, I had informed Junior about what I was looking for and what I was willing to spend. I also told him I was looking to trade in my current vehicle. He was prepared for the appointment and had several vehicles for me to look at. None were above the price I was looking to spend. While I looked at the different vehicles, he had my vehicle appraised. At no time was there any pressure to buy. The whole experience was unlike anything I had experienced with a car dealership in the past. I purchased the vehicles and it was registered and inspected in no time. My great experience with Cityside continued with finance and Mike Nelson who was non nonsense and was not pushy. I recommend them highly. More

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Simple, Straightforward, Friendly Junior was very straightforward and honest. I didn't feel like he had any agenda except to make sure I had the best experience possible. After visitin Junior was very straightforward and honest. I didn't feel like he had any agenda except to make sure I had the best experience possible. After visiting some other dealerships, this was a breath of fresh air. He was sure to take time to explain everything regarding the vehicle I had chosen. He didn't try and push one model over the other and didn't pressure me into the up-sell. He laid out my options, but at the end of the day he heard what I wanted and delivered. I ended up getting an incredible deal. Junior is friendly and awesome. I really recommend you go see him! As far as my finance rep, John Melvin: great guy, no nonsense. He gave me time to read over all my documents and there was absolutely no pressure to rush the process along. He explained my warranty options and made me feel like it was MY choice. Overall a great experience! More

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No pressure and honest I called Cityside after I already new I wanted the Impreza Hatchback. Junior did not pressure me to come and test drive. He was willing to negotiate I called Cityside after I already new I wanted the Impreza Hatchback. Junior did not pressure me to come and test drive. He was willing to negotiate over the phone and worked hard to make the deal work. I never felt he was double talking or trying to dupe me. I would go back to him and have already recommended a friend to call Junior for his own purchase. More

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Ask for Junior Junior was the man. He made this negotiation incredible and worked with me to find the price and options I needed. Junior and Cityside pretty much h Junior was the man. He made this negotiation incredible and worked with me to find the price and options I needed. Junior and Cityside pretty much had me from the start. He had a no pressure attitude. While I tried to test drive at other dealerships, many sales guys treated me like I was wasting their time for wanting to look. Junior took the time, let me come back to him when I wanted to, and won my business More

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Ask for Junior. You will be happy. Junior was not aggressive or intense, just friendly and professional. He had us test driving the car we wanted within a few minutes of walking in the Junior was not aggressive or intense, just friendly and professional. He had us test driving the car we wanted within a few minutes of walking in the dealership. We asked a ton of questions and Junior answered all of them thoroughly. When we wanted to take a day to check for competitor prices, Junior gave us a brochure and his business card, promising he could get us the car we wanted for a price that would work for us. We did a lot of research the next day, verifying the value of the car we wanted with all the accessories, and what most people were paying. We called Junior and made an offer - just under what the average person paid for that model with the specific accessories we wanted. Junior called us back a few minutes later and we agreed on a fair price. We definitely got a great deal. Junior made us feel appreciated as customers, and we were very happy with the entire experience. This is how buying a car should be! We recommend Cityside Subaru to anyone looking for a new car. More

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Excellent service / Excellent vehicle Since I travel a lot, my wife needs a car that is very good in the snow! The Impreza that Junior sold us is exactly that. I was not pressured into buy Since I travel a lot, my wife needs a car that is very good in the snow! The Impreza that Junior sold us is exactly that. I was not pressured into buying anything that I did not want which is rare in the automotive selling business. More

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Great experience with Junior Just having moved back to Boston from NYC, I needed my first car (I was a strap hanger). This only aggravated my stress at the process. So I was luc Just having moved back to Boston from NYC, I needed my first car (I was a strap hanger). This only aggravated my stress at the process. So I was lucky to meet Junior. He was patient and laid back, even though it took me three appointments with him before I bought my Impreza. He was understanding and easy going and it made, what would otherwise have been even more difficult, a relatively stress-free process. Thanks, Junior. More

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