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Nathaniel Jenkins

Overview Reviews (78) Inventory (131)

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Nathaniel Jenkins

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6

78 Reviews

Overview Reviews (78) Inventory (131)

4.6

78 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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78 Reviews of Nathaniel Jenkins

February 13, 2026

Dealership Rating

Employee Rating

Car wash is never available. But the folks are always polite. Keep up the good work. But the folks are always polite. Keep up the good work. More

by Neuguy0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Feb 15, 2026 -

Heiser Toyota responded

We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 05, 2026

Dealership Rating

Employee Rating

Nate was friendly and courteous and helpful. He was very knowledgeable and seemed to have a good relationship with the team He was very knowledgeable and seemed to have a good relationship with the team More

by jklubner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorgo Ndina, Joe Kuckuk

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Feb 05, 2026 -

Heiser Toyota responded

It’s great to hear Nathaniel provided friendly, knowledgeable service for your Toyota Highlander and worked seamlessly with our team. Thank you for the 5-star rating; we look forward to assisting you again.

January 23, 2026

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Employee Rating

Quick to get me in, then slow in follow up I had to call and check on status of parts and check on status of parts More

by lwarner258

Verified Customer

Recommend Dealer

Other Employees Tagged: Nathaniel Jenkins

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Jan 26, 2026 -

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 19, 2026

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Employee Rating

Came in to get a tire replaced. Nate told me it would take 20 minutes when we ordered the tire. We waited close to 2 hours today. Nate told me it would take 20 minutes when we ordered the tire. We waited close to 2 hours today. More

by Angie

Verified Customer

Recommend Dealer

Other Employees Tagged: Nathaniel Jenkins

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Jan 19, 2026 -

Angie responded

See above

January 12, 2026

Dealership Rating

Employee Rating

Quick and easy Wondering to provide great service Hassle free and easy process was fast and simple free and easy process was fast and simple More

by aus.bansal

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Jan 13, 2026 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 02, 2026

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Employee Rating

Heiser and the staff take good care of me. Always reliable service I've bought five cars from Heiser I think that says a lot Always reliable service I've bought five cars from Heiser I think that says a lot More

by BDLAUTTAMUS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Jan 03, 2026 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 25, 2025

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Employee Rating

Nate went out of his way to assist me and find me a ride. I enjoy working with him and he is a wonderful advocate for Heiser I enjoy working with him and he is a wonderful advocate for Heiser More

by TWOMVPS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Dec 25, 2025 -

Heiser Toyota responded

December 12, 2025

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Employee Rating

Great service. Amazing people. Great work. I will continue to use Heiser Toyota foe my automotive needs. Amazing people. Great work. I will continue to use Heiser Toyota foe my automotive needs. More

by tonyampeterson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Lori Gong, Michael Wemmer, Kevin Cameron

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Dec 12, 2025 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 26, 2025

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Employee Rating

Excellent service from start to finish! Nate's welcoming, and his thorough oversight of our vehicle was reassuring. Tom our mechanic, explained everything in detail and answered all our que Nate's welcoming, and his thorough oversight of our vehicle was reassuring. Tom our mechanic, explained everything in detail and answered all our questions in our language. Our receptionist, ended our day with a smile. Happy Toyota customers?? More

by ET.TAPPER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Nov 26, 2025 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 23, 2025

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Employee Rating

Faster than expected it was explained throughly quickly professional assisted thank you a great oil change professional assisted thank you a great oil change More

by rickykrzysio

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 23, 2025 -

Heiser Toyota responded

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