Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota

Nathaniel Jenkins

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
81 Reviews
4.6

81 Reviews

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81 Reviews of Nathaniel Jenkins

March 11, 2026

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Employee Rating

Always pleased with the customer service I just wish waiting times for a oil change would be quicker More

by ONEHUNDPER
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

March 05, 2026

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Employee Rating

Nathanial was very professional, knowledgeable, and patient. My oil changes have been taken care of through my warranty and the process to file a claim is timely. Nathaniel got the claim processed and More

by info@theitsybitsyscholars.com
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Mar 05, 2026

Heiser Toyota responded

Thank you for sharing your positive experience with Nathaniel during your Toyota service. We’re pleased he handled the warranty claim efficiently and kept communication clear with your insurance provider. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 23, 2026

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Someone turned my headlights off, which I always have on automatic. So I didn't realize I didn't have any lights on til I was driving on the freeway in the dark. Why do the techs do this? It's happened befo More

by RARCHIQUETTE1
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

February 13, 2026

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Employee Rating

Car wash is never available. But the folks are always polite. Keep up the good work. More

by Neuguy0
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Feb 15, 2026

Heiser Toyota responded

We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 05, 2026

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Employee Rating

Nate was friendly and courteous and helpful. He was very knowledgeable and seemed to have a good relationship with the team More

by jklubner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Joe Kuckuk

Feb 05, 2026

Heiser Toyota responded

It’s great to hear Nathaniel provided friendly, knowledgeable service for your Toyota Highlander and worked seamlessly with our team. Thank you for the 5-star rating; we look forward to assisting you again.

January 23, 2026

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Employee Rating

Quick to get me in, then slow in follow up I had to call and check on status of parts More

by lwarner258
Recommend Dealer
No

Other Employees Tagged: Nathaniel Jenkins

Jan 26, 2026

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 19, 2026

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Employee Rating

Came in to get a tire replaced. Nate told me it would take 20 minutes when we ordered the tire. We waited close to 2 hours today. More

by Angie
Recommend Dealer
No

Other Employees Tagged: Nathaniel Jenkins

Jan 19, 2026

Angie responded

See above

January 12, 2026

Dealership Rating
Employee Rating

Quick and easy Wondering to provide great service Hassle free and easy process was fast and simple More

by aus.bansal
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Jan 13, 2026

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 02, 2026

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Employee Rating

Heiser and the staff take good care of me. Always reliable service I've bought five cars from Heiser I think that says a lot More

by BDLAUTTAMUS
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Jan 03, 2026

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 25, 2025

Dealership Rating
Employee Rating

Nate went out of his way to assist me and find me a ride. I enjoy working with him and he is a wonderful advocate for Heiser More

by TWOMVPS
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Dec 25, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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