Nathaniel Ortiz

We were lied to about car being smoked in. That was one of the 2 requirements we wanted was a car NOT smoked in. Found out later they had put an ozone machine in it to hide the smell. The smel That was one of the 2 requirements we wanted was a car NOT smoked in. Found out later they had put an ozone machine in it to hide the smell. The smel became noticeable after 2 days owning it. It took me requesting 3 times (over the course of 2 weeks) to finally receive the registration sticker from the dealership that we didn’t receive at the time of purchase. I called twice and emailed the GM. The GM emailed me back only to state he was sorry for the inconvenience, which is a bit disappointing as well. Then got me in touch with someone in finance to solve the registration situation and to get copies of our paperwork that we didn’t receive at time of purchase. I will not be recommending this dealership due to deceptive practices, which includes lying to us saying there was no evidence of the car being smoked in. Since having the car we have had to have it majorly detailed to try and rid the car of the smell. We will more than likely have to have it done again. This car is for our 16 year old daughter. Super disappointing. More

by Kayle Verified Customer Verified Customer

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Great environment sales representative helps with all my needs and successfully help me with all my concerns needs and successfully help me with all my concerns More

by jesusnunez1204 Verified Customer Verified Customer

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Always very courteous and helpful when it comes to the stressful experience of buying a car stressful experience of buying a car More

by Amador Verified Customer Verified Customer

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The salesman Nate was fantastic. He was very kind, professional and wanted to hear what I wanted in a car. He was NOT pushy at all. He was very kind, professional and wanted to hear what I wanted in a car. He was NOT pushy at all. More

by FLANGEL660 Verified Customer Verified Customer

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It was an easy process just wish the car would’ve been detailed a lot better for when we got it. He’s been sitting for a while. I had a lot of black marks on top of the roof in the door jams and just wish detailed a lot better for when we got it. He’s been sitting for a while. I had a lot of black marks on top of the roof in the door jams and just wish we could transfer that maintenance to a dealer in Orlando. More

by Julianjprime Verified Customer Verified Customer

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This is an update from a previous review. I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it an I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it and also had a dent in back gate. Unfortunately I didn’t notice any of this until a couple days later and it was to late, I tried to get a different car but the Luis from the dealership said they couldn’t give me a different one so He offered to fixed the dent and pay me for the extra mileage( I never received the check) they also as part of the purchase supposed to give me the all season carpets but they give the wrong ones( for a Honda accord 2025) I texted Nate and let him know about the mistake and he assured that I will receive the right ones in the mail but they never arrived. Worse place to buy a car, don’t go there! They are not honest, I bought 2 Toyotas before at 2 different dealerships and I had an excellent experience. I deeply regret to decide to buy a Honda this time or maybe I just chose the worse Honda dealership in town. I’ll be more careful next time but if you are planning to buy a car, please avoid this place. More

by idaniagarcianasser Verified Customer Verified Customer

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Nate went above and beyond to assist me in finding the perfect match for all of my needs both for the vehicle and the finances. perfect match for all of my needs both for the vehicle and the finances. More

by lexwardenacs Verified Customer Verified Customer

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Nathan was a great person help me alot and kept his word on the price very happy with him on the price very happy with him More

by Javier estrella Verified Customer Verified Customer

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Big Q is the best sales person. Very enthusiastic and eager to make sure that the customer is satisfied Very enthusiastic and eager to make sure that the customer is satisfied More

by aristin Verified Customer Verified Customer

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Another great experience at Brandon Honda! This is our third vehicle from the dealership and they always deliver as promised. David Loperena and Ebony Brown were amazing to deal wtih. Nathanie This is our third vehicle from the dealership and they always deliver as promised. David Loperena and Ebony Brown were amazing to deal wtih. Nathaniel Ortiz did a great job showing us around the vehicle and getting us ready to go. We are absolutely loving our new Ridgeline Black Edition! More

by jeffmcgill3 Verified Customer Verified Customer

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