Nayeli Escamilla | Page 4

Very Very xxxxxxxx service they took 4 month to fix my car i try to call them they ignore my call if any how they pick the call they make excuses to us, when we call they always tell us today tomorrow we car i try to call them they ignore my call if any how they pick the call they make excuses to us, when we call they always tell us today tomorrow we gonna fix ur car but if anbody read my review don’t come paul conte caddillac agency just go somewhere else More

by Gursewak singh Verified Customer Verified Customer

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As always Paul Conte sales & service gets 6 stars. This review is for the recent service on my wifes 2018 CTS The car was returned just days after going in, and it was givin back in excellent working This review is for the recent service on my wifes 2018 CTS The car was returned just days after going in, and it was givin back in excellent working order. More

by gwood63@verizon.net Verified Customer Verified Customer

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Convenient, Friendly Service Every time I have to visit them. Confident, I can drive my Cadillac without worrying about breaking down. They make sure my car is safe for me to drive without overselling them. Confident, I can drive my Cadillac without worrying about breaking down. They make sure my car is safe for me to drive without overselling products and services. More

by DSCHOCHNER Verified Customer Verified Customer

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I've purchased 3 vehicles from Pat (certified pre owned) at Paul Conte Cadillac, Freeport, NY. XT5, CTS, GMC Always a gentleman, and doesn't pressure me. Sales depth is AAA+. In the service Dept. I deal at Paul Conte Cadillac, Freeport, NY. XT5, CTS, GMC Always a gentleman, and doesn't pressure me. Sales depth is AAA+. In the service Dept. I deal mostly with Danny. Danny has and still accommodates my every need without any hesitation. He never questions my concerns, infact Danny takes the time, and has the patients to listen to, and understand me. He followeds up if there's a delay for any reason. Usually no delays though. All my experiences weather it's sales, service, or employees of Paul Conte have been like a family atmosphere. I would also like to mention, Christine, and John, both in the service dept. I also have communicated with them, and it's identical to dealing with Danny. I do not know everyone by name, but I can say, everyone in the building talks to me as if they know me for years. I can go on, but I believe my point has been made, If you're shopping for a vehicle, go to Paul Conte Cadillac first, and save yourself the aggravation of driving to different dealerships. Regards everyone George More

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It took awhile for me to react to the survey. Thank you all for taking care of our car and ensuring that a loaner vehicle was available to me while our car was in the shop. Very happy with the se Thank you all for taking care of our car and ensuring that a loaner vehicle was available to me while our car was in the shop. Very happy with the service and so far our XT4 is operating smoothly.after the recent service. Pat was very professional and clear when I first picked up our car. Nayeli is always so professional when I call for service. John, thank you for calling me and keeping me posted on the service performed. Special thanks to Shai for truly giving me a moment of your time to listen to my issues, especially for taking the car out for a drive and experience first hand what I endure every day, Thank you team Paul Conte; You make me feel valued and SAFE! More

by lunettem Verified Customer Verified Customer

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Always get honest service. Never a Sale gimic. Also service is always fast and work is always done correctly. Never a Sale gimic. Also service is always fast and work is always done correctly. More

by DRPORTMORE Verified Customer Verified Customer

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The tire rotation not done. It supposed to be done with the oil change but they missed it. It supposed to be done with the oil change but they missed it. More

by arshed76 Verified Customer Verified Customer

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best guys. hands down. every time I go there for service I get treated very well by everyone there. never had a problem and always nice. you couldn't ask for be hands down. every time I go there for service I get treated very well by everyone there. never had a problem and always nice. you couldn't ask for better service More

by karinwaters24 Verified Customer Verified Customer

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Needed an emergency repair done on our car last month. Although the service department was fully booked Shai was able to get my car in and fixed the next day! If I buy another Cadillac it will because o Although the service department was fully booked Shai was able to get my car in and fixed the next day! If I buy another Cadillac it will because of the service department! More

by SSJJPP Verified Customer Verified Customer

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Service is top notch, efficient and reliable. Ryan my Service Adviser always takes care of me when I take my Cadillac in for Service. Ryan my Service Adviser always takes care of me when I take my Cadillac in for Service. More

by bobbino421 Verified Customer Verified Customer

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