Very professional and accommodating.
The service was wonderful and I narrowed down my search quickly.
The service was wonderful and I narrowed down my search quickly.
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by nicolethornbro
Mar 09, 2024 -
Land Rover Boerne responded
nicole, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!
Arty was very knowledgeable and helpful, he went above
and beyond to meet my needs as a first time buyer. He created a bond with me and my family and never rushed us through anything, Arty communicated wh
and beyond to meet my needs as a first time buyer. He created a bond with me and my family and never rushed us through anything, Arty communicated what was going on through the whole process to our best knowledge. Thank you for making my first car purchase easy for me !
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by Dalilah Imming
Feb 21, 2024 -
Land Rover Boerne responded
Dalilah, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!
Everyone was friendly, very courteous and answered all my
questions Thank you! I will refer others! Oops! I went over my word limit! ??
questions Thank you! I will refer others! Oops! I went over my word limit! ??
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by COLLEENISDALE51
Verified Customer
Verified Customer
Other Employees Tagged:
Neal Garcia
Feb 05, 2024 -
Land Rover Boerne responded
COLLEEN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!
Every one was very nice Every thing was very clean and
every one was polite
every one was polite
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by MILDREDK33
Verified Customer
Verified Customer
Other Employees Tagged:
Neal Garcia
Jan 15, 2024 -
Land Rover Boerne responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!
Sales and service departments are great to work with.
i would definitely recommend this dealership.
i would definitely recommend this dealership.
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by jason
Jan 14, 2024 -
Land Rover Boerne responded
jason, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!
Management staff was very helpful, and Neal went above
and beyond to help the deal run smoothly.
and beyond to help the deal run smoothly.
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by LANEDMORGAN
Verified Customer
Verified Customer
Other Employees Tagged:
Neal Garcia
Jan 15, 2024 -
Land Rover Boerne responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!
They did everything to try to get me into a car now I
know what I have to do
know what I have to do
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by dior4085
Jan 09, 2024 -
Land Rover Boerne responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!
It’s was very comfortable for me as the customer.
Nice waiting area, relaxed environment, friendly staff, and great cars.
Nice waiting area, relaxed environment, friendly staff, and great cars.
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by ABRAMMORAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lorena from the service department.
Dec 25, 2023 -
Land Rover Boerne responded
ABRAMMORAN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!
We purchased a truck on Friday, and we we there all day.
We had to come back on Saturday and arrived at 10:30am for our 11:00am appointment. The truck wasn't ready. While waiting, we decided to move forward
We had to come back on Saturday and arrived at 10:30am for our 11:00am appointment. The truck wasn't ready. While waiting, we decided to move forward on a trade-in of our Jaguar F Pace for a new Land Rover Defender. We made this decision by 11:00am. We did not get seen by the finance manager until 5pm. Purchasing two cars in less than 24 hours, I expected to get faster service and attention. We had our toddler with us, and the experience was exhausting for all of us. We didn't get to leave for lunch nor did anyone offer to go get us a lunch. Neal got a slice of pizza from upstairs for our daughter. The GM never spoke to us, never checked in with us, and even thr finance manager didn't seem to mind that we were there all day waiting. Neal was amazing and if it wasn't for his great customer service, we would have walked out without purchasing the new defender. Overall, I wasn't impressed with the customer service offered by management and didn't appreciate being there two full days for both purchases.
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by KRISTINHUIZAR
Verified Customer
Verified Customer
Other Employees Tagged:
Gary Bukrinsky
Dec 04, 2023 -
Land Rover Boerne responded
KRISTINHUIZAR, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.
Neal was fantastic.
Friendly, knows his product, helped me find the perfect Jaguar and got me in the car feeling confident that I knew how everything worked. He made t
Friendly, knows his product, helped me find the perfect Jaguar and got me in the car feeling confident that I knew how everything worked. He made the process pleasant and easy!
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by ELISATX63
Verified Customer
Verified Customer
Dec 04, 2023 -
Land Rover Boerne responded
ELISA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!