Neal Guidarelli
Neal Guidarelli at Tom Wood Toyota
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Neal Guidarelli | Page 4

Service and Parts Director

Tom Wood Toyota

6408 Crane Drive
Whitestown, IN 46075

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4.8
54 Reviews

Neal has been in the automotive industry for 14 years! He helped run a family owned business that consisted of a “Buy Here Pay Here” car lot, a salvage yard, and an automotive repair shop. He recently got married to his now wife Katie back in February of 2018. In his free time, Neal enjoys running, golfing, camping, hiking, sports…basically any outdoor activity. He is also a diehard Steelers fan. Fun Fact: Neal has run the Indy Mini for 8 STRAIGHT YEARS and has ended his streak at 5 straight for the Chicago Marathon this past year.

Dealership Experience

7 yrs, 2 mos

Industry Experience

19 yrs, 1 mo

4.8

54 Reviews

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54 Reviews of Neal Guidarelli

November 14, 2019

Dealership Rating
Employee Rating

Great customer Service!! I will always choose Tom Wood Toyota in Whitestown! This dealership is knowledgeable and have a friendly staff! I will always choose them for my purchase of a car and Service! Tha More

by Ms. Brown
Recommend Dealer
Yes

Other Employees Tagged: Chad Cooper, Alberto

Nov 15, 2019

Tom Wood Toyota responded

So glad to hear it! Thank you for your continued business and kind words. Let us know if there's anything else we can do for you. Thanks again!

October 31, 2019

Dealership Rating
Employee Rating

Always & I mean always professional. I’ve been coming here for the past 10 years & every time I’ve been treated professionally & quickly. The staff are quick to take care of you whether on the phone or i More

by JoyceIndy
Recommend Dealer
Yes

Other Employees Tagged: Justin Lewis

Oct 31, 2019

Tom Wood Toyota responded

Thank you for such an excellent review! Our team works hard to provide the best service. We're glad we could live up to your expectations. Thank you again for your business and kind words! Stop by anytime!

October 31, 2019

Dealership Rating
Employee Rating

great My experience was courteous, professional, and friendly. My experience was handled in a timely manner. My experience was very positive and heart warmi More

by cospere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 01, 2019

Tom Wood Toyota responded

Thank you for the excellent review! We're happy to learn you had a great experience with us. If there's anything else we can do for you, just let us know. Thanks again!

October 29, 2019

Dealership Rating
Employee Rating

Great experience at Tom Wood Toyota, brought in my Toyota Camry for service Dennis Smith & Neal both took good care of me. awesome customer service. More

by Hugo
Recommend Dealer
Yes

Other Employees Tagged: Dennis Smith

Oct 30, 2019

Tom Wood Toyota responded

Thanks for the review! We're glad you had a great experience with us. If you need anything else, be sure to let us know. Thanks again!

October 12, 2019

Dealership Rating
Employee Rating

I was not satisfied with ur service I was not properly guided by your staff .I was told that my car warranty is free but getting to your office to fix my car engine light that was on , More

by Femi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Josh Bare

Oct 22, 2019

Tom Wood Toyota responded

Thank you for the review. We wish your auto service experience with us had been better. Let us know if there’s anything we can do. Feel free to give our Service & Parts Director, Neal, a call at 317-298-9072 if you’d like to talk. Thanks again!

September 30, 2019

Dealership Rating
Employee Rating

Emma Torres and Larry Conley were very professional and gave fast and efficient service and made purchasing our Camry XSE a hassle free experience. Pricing was on point and no time was wasted. More

by Joevitale1
Recommend Dealer
Yes

Other Employees Tagged: EMMA TORRES, Larry Conley

Oct 01, 2019

Tom Wood Toyota responded

Thanks for the kind words. Our job is to help you get what you want. We’re glad to know we were successful. Now be sure and tell everyone. We promise we’ll take good care of them too.

August 19, 2019

Dealership Rating
Employee Rating

Great experience!! The Tom Wood Toyota service team is excellent!! Everyone there is really nice and super helpful.. the brand new building doesn't hurt either... No one More

by Hondaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lowell Grooms

Aug 20, 2019

Tom Wood Toyota responded

We're thankful for your kind words regarding our service department! It's our job to make sure not only are vehicles taken care of, but their owners as well. Stop back anytime you have any other service needs!

August 15, 2019

Dealership Rating
Employee Rating

Wonderful. Efficient. Service repairmen were resourceful and thorough. Clean waiting area. Complimentary carwash much appreciated. I have a follow-up visit scheduled for an More

by Teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Wilson

Aug 16, 2019

Tom Wood Toyota responded

Thanks for the great review of our Service Department! We are incredibly grateful for your kind words, and look forward to helping you in the future.

July 12, 2019

Dealership Rating
Employee Rating

Carl’s review Fast, pleasant, helpful, and comfortable. Neal is the real reason I come to this dealership. Their old location was very handy. Zionsville, not so muc More

by Spadeiu13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Cooper

Jul 25, 2019

Tom Wood Toyota responded

We’re sorry for the inconvenience the location provides, but are happy to know that you are still such a dedicated customer and appreciate the kind words. Stop back anytime there is anything you need. Thanks, Neal Guidarelli, Service and Parts Director

July 02, 2019

Dealership Rating
Employee Rating

Great Service Always a pleasant and painless experience. The service team is friendly, cooperative, and professional. I would recommend the service team here for al More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Lewis

Jul 25, 2019

Tom Wood Toyota responded

We appreciate your kind review and recommendation of our Service Department! It's great to know you were satisfied with your experience.

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