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Neal Guidarelli
Neal Guidarelli | Page 7
Service and Parts Director
Tom Wood Toyota
6408 Crane Drive
Whitestown, IN 46075
78 Reviews
Neal has been in the automotive industry for 14 years! He helped run a family owned business that consisted of a “Buy Here Pay Here” car lot, a salvage yard, and an automotive repair shop. He recently got married to his now wife Katie back in February of 2018. In his free time, Neal enjoys running, golfing, camping, hiking, sports…basically any outdoor activity. He is also a diehard Steelers fan. Fun Fact: Neal has run the Indy Mini for 8 STRAIGHT YEARS and has ended his streak at 5 straight for the Chicago Marathon this past year.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
21 yrs, 1 mo
78 Reviews
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78 Reviews of Neal Guidarelli
August 19, 2019
Great experience!! The Tom Wood Toyota service team is excellent!! Everyone there is really nice and super helpful.. the brand new building doesn't hurt either... No one The Tom Wood Toyota service team is excellent!! Everyone there is really nice and super helpful.. the brand new building doesn't hurt either... No one likes taking time to service their car but these guys make it easy and quick!!! More
by Hondaguy
Other Employees Tagged: Lowell Grooms
August 15, 2019
Wonderful. Efficient. Service repairmen were resourceful and thorough. Clean waiting area. Complimentary carwash much appreciated. I have a follow-up visit scheduled for an Service repairmen were resourceful and thorough. Clean waiting area. Complimentary carwash much appreciated. I have a follow-up visit scheduled for an issue that the servicemen detected. More
by Teacher
Other Employees Tagged: Jeremy Wilson
July 12, 2019
Carl’s review Fast, pleasant, helpful, and comfortable. Neal is the real reason I come to this dealership. Their old location was very handy. Zionsville, not so muc Fast, pleasant, helpful, and comfortable. Neal is the real reason I come to this dealership. Their old location was very handy. Zionsville, not so much. More
by Spadeiu13
Other Employees Tagged: Chad Cooper
July 02, 2019
Great Service Always a pleasant and painless experience. The service team is friendly, cooperative, and professional. I would recommend the service team here for al Always a pleasant and painless experience. The service team is friendly, cooperative, and professional. I would recommend the service team here for all your service needs. More
by Satisfied customer
Other Employees Tagged: Justin Lewis
May 30, 2019
Great purchase Had a great experience with Pete and AJ. Go see them for a good deal. Also service was great on explaining how to set up time and miles for service. Had a great experience with Pete and AJ. Go see them for a good deal. Also service was great on explaining how to set up time and miles for service. More
by LilVito
Other Employees Tagged: Pete Jackson, AJ Pappas
May 18, 2019
Outstanding customer service I always appreciate the professionalism in this dealership coupled with their excellent service. I like the fact they let me know what needs to be don I always appreciate the professionalism in this dealership coupled with their excellent service. I like the fact they let me know what needs to be done at each service session and the priority it needs to be done. This is very important to me just in case I'm not financially ready to cover it all. Thanks Lowell for helping me last time. More
by Joyce46
Other Employees Tagged: Chad Cooper, Lowell Grooms, Justin Lewis
April 19, 2019
Poor service This was the second consecutive visit where I had to return to the dealership the next day so they could correct their poor work. The first time I had This was the second consecutive visit where I had to return to the dealership the next day so they could correct their poor work. The first time I had front brakes replaced and had to go back the next day because they were squeaking. This most recent visit I had a $525 maintenance check, which included an oil change. I had to go back the next day (again) because my vehicle was leaking oil in my garage, driveway and every parking spot it occupied. SO irritating! I feel in general this dealership as well as another local Toyota dealership on the north side of Indianapolis are not familiar enough with servicing Land Cruisers because they are a low production vehicle. Either that or they're just really bad at what they do. Perhaps a bit of both. More
by christina rose
Other Employees Tagged: Jacob Vanderbilt
April 17, 2019
Windshield replacement Lowell my service adviser was professional & polite - give him a 10 The glass company used will never work on my vehicle again, damaged my vehicle du Lowell my service adviser was professional & polite - give him a 10 The glass company used will never work on my vehicle again, damaged my vehicle during repair, then delayed the repair. This glass company does not reflect the professionalism of Tom Wood dealership and would not recommend them for ANY work!! Thank you Tim Lambard More
by T Lambard
Other Employees Tagged: Lowell Grooms
March 27, 2019
Great job! Brought my car in for service and they were super helpful and helping my car stay running smooth and informing me on things that I’m going to need to Brought my car in for service and they were super helpful and helping my car stay running smooth and informing me on things that I’m going to need to get done soon to keep my car in great shape. Competitive rates with GREAT customer service. More
by Jyayo
