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Neal Watson
101 Reviews
I have been a Ford Service Advisor for many years and enjoy helping people with their Ford product. I am here Monday - Friday and lead our Mobile Tech Van for the Service Dept. My goal is to assist with completing as many Ford Recalls as I possibly can and provide customer's the convenience of coming directly to their home or place of work. Feel free to contact me direct if you have a Recall on your Ford or just need basic maintenance, and I will get you scheduled!
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
7 yrs, 4 mos
Specialties & Trainings
Ford Service Advisor
101 Reviews of Neal Watson
June 11, 2022
Came in for recall work and an oil change. Service was great. The staff and my tech were very friendly and professional. Service was great. The staff and my tech were very friendly and professional. More
by Snls32898
Other Employees Tagged: Mike Hamilton, John Raster, Matthew Wymer, Josh Marshall , Jacky Elliott, Jon Fletcher, Faith Jokerst, Sandy Seward, Sydney Smith, Wyatt Cronk
Verified CustomerJune 03, 2022
I was shocked that my car would be there a minimum of 2 weeks which I wasn’t told until 2 days after it was towed there. I called to check on it and found that out. The people were very nice but not forth weeks which I wasn’t told until 2 days after it was towed there. I called to check on it and found that out. The people were very nice but not forthcoming. I understand this is a difficult time for businesses. Unfortunately I have to come back again for a part that is on order. More
by donnak19
June 01, 2022
The advisor does not remember what needed to be done on my vehicle. Have to come back 3 times and still not finished. Moreover, technicians told me that my f150 got 3rd party parts eventhough i bought it r my vehicle. Have to come back 3 times and still not finished. Moreover, technicians told me that my f150 got 3rd party parts eventhough i bought it right at sunset ford dealer not long ago. The car has not got into any accident or modification. More
by Trony
May 18, 2022
Dropped my vehicle off because my window was stuck open when they said it would be a couple days. Over 1 week passed and nobody called to update me, and didn't seem to care about my situation. when they said it would be a couple days. Over 1 week passed and nobody called to update me, and didn't seem to care about my situation. More
by NeekEmkom
May 10, 2022
Great service that you can count on. Everyone was more then willing to assist me. Everyone was more then willing to assist me. More
by peterjrenda
Other Employees Tagged: Brett Mathis , Sydney Smith
April 22, 2022
They went over and above to help me out with an unexpected flat tire replaced while we were on our cross country vacation. unexpected flat tire replaced while we were on our cross country vacation. More
by Kshonce
Other Employees Tagged: Mark Erickson , Greg or Craig in the garage area who actually did the work. Excellent workmanship.
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