Nealy Anderson | Page 31

Bought my first Subaru here - great experience! I bought my first Subaru after being a Ford-Lincoln owner all my life having grown up in Detroit and my dad a Ford engineer. Ford decided to pare dow I bought my first Subaru after being a Ford-Lincoln owner all my life having grown up in Detroit and my dad a Ford engineer. Ford decided to pare down the cargo space on their latest Escape so I wanted my cargo space back. Consumers Reports recommended the Forester in this class for cargo and a whole bunch of other reasons. My experience with Nealy and internet sales was seamless. Great price, features and color I was looking for. Had to wait for delivery, but a $500 refundable deposit assured me it wouldn't be sold or driven before I could look at it. I had a trade in and that went smooth too. No haggling and I was happy with the no pressure add on discussion. She went over all the features of the vehicle thoroughly. I will be back for service and recommend contacting Nealy for anyone looking for a Subaru! More

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Most positive car purchase experience ever! My husband and I had the fortunate experience of working with Nealy Anderson over the last few weeks as we prepared for the purchase of our new 2019 A My husband and I had the fortunate experience of working with Nealy Anderson over the last few weeks as we prepared for the purchase of our new 2019 Ascent Touring. Nealy was so organized and positive, the whole experience was extremely pleasant and smooth. Sean in Financing and Trace, our delivery specialist, were also wonderful. We have used Grand Subaru to service our 2008 Tribeca for years and the Service depaartment is also excellent. Car buying and servicing can be a real headache and cause a feeling of dread, but the team at Grand Subaru has completely shifted that perception for my husband me! They are friendly, relaxed, and completely transparent. I never felt pressured or like I was being tricked into purchasing something I did not want or need. I highly recommend them to anyone who might be “shopping” dealers or brands! (By the way, I’ve been driving my Ascent for a week now and I LOVE, LOVE, LOVE it!! Best decision ever!) More

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Great service, zero pressure This was my very first "new car" buying experience - Nealy was so wonderful, I may now be spoiled for life! :) Altho I may never need another dealersh This was my very first "new car" buying experience - Nealy was so wonderful, I may now be spoiled for life! :) Altho I may never need another dealership! More

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Great place to buy a vehicle This was the best experience I've had buying a car. Nealy was amazing and real friendly. Everyone at the dealership had a good attitude and did everyt This was the best experience I've had buying a car. Nealy was amazing and real friendly. Everyone at the dealership had a good attitude and did everything to make you feel comfortable. More

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A Great Buying Experience Grand Subaru has great and genuinely helpful staff that make you feel welcome and helps make the entire buying process go smoothly. This is my first Grand Subaru has great and genuinely helpful staff that make you feel welcome and helps make the entire buying process go smoothly. This is my first time buying a Subaru, and I hope to continue a great relationship as part of the "family." More

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Perfect Buying Experience w/ Nealy I started my search for a lightly used Subaru WRX STI at the beginning of 2018. I had done some research and test drove a few cars here in the Nashvil I started my search for a lightly used Subaru WRX STI at the beginning of 2018. I had done some research and test drove a few cars here in the Nashville area, but was having issues being taken seriously by a dealer here. Eventually I ran into the immaculate 2016 Hyper Blue Edition STI located at the Grand Subaru dealership. I reached out to the online sales department and received a cheerful response from Nealy who was very eager to answer all the questions I had. She was more than happy to answer all my questions promptly and even took photos of the underside of the care to show how well maintained the vehicle was. All of this over the top customer service I received from Nealy made it a no brainer to make the drive up from Nashville, TN to the Chicagoland area to see this car in person. When I arrived the courteous staff took me to their waiting area which was equipped with any amenity you could possibly need. Nealy came out to greet me after finishing up with her previous client and her personality matched exactly with her cheerful manner that she spoke with over the phone. She took me down to their climate controlled showroom to see the car and it looked EXACTLY as it was pictured if not better! Obviously the test drive went great and the paperwork was a breeze when finishing everything up with Brandon. I was offered a generous trade in value for my vehicle especially with the quotes I received sight unseen with only some photos I sent over of the exterior and interior of the vehicle. All in all I would highly recommend Grand Subaru to anyone looking to buy new or used. They had a fantastic selection of vehicles and I wouldn't hesitate to make the drive again if I ever needed to purchase another vehicle in the future. Thanks again to the team at Grand Subaru for providing excellent and top quality service! More

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Went in to look at Subaru Forester Nicole is very easy to speak with, I felt comfortable with her immediately. I am a union member, so purchasing a Subaru Forester is difficult because Nicole is very easy to speak with, I felt comfortable with her immediately. I am a union member, so purchasing a Subaru Forester is difficult because my goal is to keep union people working. The Forester rates well and Nicole could not be nicer or more professional. More

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Excellent car buying experience Thank you Nealy Anderson for making our car buying experience such a pleasant one! We had not purchased a new car in over 12 years and were bracing o Thank you Nealy Anderson for making our car buying experience such a pleasant one! We had not purchased a new car in over 12 years and were bracing ourselves for a high pressured sales experience. Much to our surprise that was not the case! Nealy was fun to work with and was so great in answering all our questions about the car and the options available. Loved that she took her time with us and never once pressured us to close the deal on the spot like some other sales folks I have dealt with in the past! More

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Working with Nealy was an incredible car buying experience I hate buying cars, so much back and forth and hidden fees. I had visited 2 Subaru dealers and they were typical car salesmen. Nealy, on the other h I hate buying cars, so much back and forth and hidden fees. I had visited 2 Subaru dealers and they were typical car salesmen. Nealy, on the other hand was straight with me, no BS, no hidden fees. I was skeptical, but she proved me wrong. She made the process so easy and painless. She came to me with an aggressive price and there was no need to haggle. I can't recommend her enough. I hope she's around for my next purchase. More

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Nealy made it happen - awesome job! We just had a wonderful experience buying our new Outback. The quoted internet price was well below that of our local dealers, and there were no unne We just had a wonderful experience buying our new Outback. The quoted internet price was well below that of our local dealers, and there were no unnecessary fees. We were travelling back from a wedding in Ohio and had a narrow window to pick up the car yesterday. The car was in transit and not scheduled to arrive in time. Grand and Nealy made it happen. The car was there a week early, and Nealy had everything ready for us. Brandon guided us through the paperwork, checked our preferences for additional services (we had already told Nealy that we were not interested in any protective packages at this time), explained the monthly amount and when the first payment would be due (we qualified for a 48-month 0% rate so we knew what our monthly payment would be before we arrived), and went over the process for registering our Outback in Iowa. Nealy even made arrangements for Trace to guide us through the technology before we left. The grand kids enjoyed the playroom, and we love our new car. Everyone left happy. Awesome, More

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