Nealy Anderson | Page 32

Awesome Experience I purchased my Subaru Outback from Grand Subaru, and can't say enough good about it. From the first contact I had with Nealy, until I took delivery, I purchased my Subaru Outback from Grand Subaru, and can't say enough good about it. From the first contact I had with Nealy, until I took delivery, everything was smooth, well explained, and no pressure. It took me a while to decide this car was the right one for me, and Nealy was patient while I made up my mine. I ended ordering the Outback to get exactly what I wanted, The price quote, was the price paid, and was the best around. The financing experience was great as well. Yes, they offered protections, but was no pressure to purchase anything I did not want. I am extremely pleased with the entire process, and will go back for my next car. Highly recommended. More

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Thank You Nealy! Saved us a bunch. Great Service Just bought our 3rd brand new 2018 Subaru Outback and got this one from Grand Subaru. Actually live in Cleveland, Ohio, but the deal we got at Grand Just bought our 3rd brand new 2018 Subaru Outback and got this one from Grand Subaru. Actually live in Cleveland, Ohio, but the deal we got at Grand Subaru and the Customer Service we received made it worth the distance. Heard about the dealership on an Internet Forum for Outbacks and decided to give them a try. Requested a quote and within an hour Nealy Anderson got back to us with a "Jaw Dropper" of a deal. Our local dealer couldn't come close. Did the whole deal with emails, texts and a few phone calls. Nealy was always very prompt to respond, very friendly and even got back to me on her day off. I would highly recommend dealing with Nealy. Everyone else that I came in contact with there during the deal were also very friendly and most accommodating to our needs. Will definitely go back there for our next Outback. Thank You! More

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Great Customer Service We inquired about the 50th Anniversary Forester after seeing it at the Auto Show. Nealy responded promptly and gave us a quote via email. We work long We inquired about the 50th Anniversary Forester after seeing it at the Auto Show. Nealy responded promptly and gave us a quote via email. We work long hours and not always available to talk on the phone. Being able to get all the negotiations done with email was a great help. She had the vehicle clean and ready for us before we arrived. The dealership was clean and welcoming. We were greeted by at least 5 different people when we walked in. They have complimentary drinks and pastries for their guest. The children playroom was a plus as our daughter got bored when we were getting paperwork done. If that took a little bit less time it would have been even better. We spent like 4 hours there. But overall everything was great. Have already recommended some friends to shop here. More

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Purchase The purchase experience was excellent. No hassle buying experience. Once the vehicle was identified, we were in and out in less than two hours. Ver The purchase experience was excellent. No hassle buying experience. Once the vehicle was identified, we were in and out in less than two hours. Very satisfactory. More

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Professional, no nonsense & very friendly dealership. From start to finish this was a pleasurable experience. No pressure, relaxed but very efficient sales process. Internet sales is awesome. Thoroughl From start to finish this was a pleasurable experience. No pressure, relaxed but very efficient sales process. Internet sales is awesome. Thoroughly enjoyed working with Nealy!! More

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Subaru love for all! The entire Subaru team from start to end were fantastic to work with! They were all very knowledgeable, helpful and open and honest with us. They went The entire Subaru team from start to end were fantastic to work with! They were all very knowledgeable, helpful and open and honest with us. They went above and beyond to ensure a great experience overall! Highly recommend this dealership and specifically the team I worked with and highly recommend Subaru vehicles! More

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Easy to work with We recently had a positive experience purchasing a new car with Nealy Anderson. She was extremely easy to work with, as well as knowledge, personable We recently had a positive experience purchasing a new car with Nealy Anderson. She was extremely easy to work with, as well as knowledge, personable, and thorough. More

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Great experience! We loved working with Nealy in person and online. We had a very positive experience with the dealership overall. I’d highly recommend their services t We loved working with Nealy in person and online. We had a very positive experience with the dealership overall. I’d highly recommend their services to anyone in the market for a vehicle! More

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Most enjoyable experience at a dealership that I've had! Let's be honest most people dread car shopping. The waiting, haggling, feeling like you are being taken advantage of, not a great way to spend an afte Let's be honest most people dread car shopping. The waiting, haggling, feeling like you are being taken advantage of, not a great way to spend an afternoon. I spent several months deciding what to buy as my lease from another manufacturer was ending. I finally came across the very persistent Nealy Anderson. From start to finish she was something special. I was very busy at work at this time and she eagerly negotiated over text and email alone.Without spending hours of my day going back and forth she ended up giving the best price out of the 3 dealers I contacted. I came in for a longer test drive one weekend and she gave me the keys and a full tank of gas, and let me go play around till I was able to make up my mind. She never once pressured me into buying, and when I did decide to buy she located the color combination I wanted and pulled it in from Wisconsin. She made daily contact to let me know the status of the vehicle. When it was all set to go I showed up for my appointment on that Saturday, and she had as much prepared as possible. From start to finish including her time showing me all the exciting features I was there 2 hours. I am very happy with my experience and look forward to a long relationship with Grand Subaru. More

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If you want a Subaru - GET IT HERE! I had the privilege of dealing with Nealy Anderson at Grand Subaru to purchase my 2018 Subaru Crosstrek. She was unbelievable in her responsiveness a I had the privilege of dealing with Nealy Anderson at Grand Subaru to purchase my 2018 Subaru Crosstrek. She was unbelievable in her responsiveness and knowledge of the car and sales process. The people at Grand Subaru were so friendly and professional. They were very respectful of my time and make the purchase process quick and enjoyable. This is my second car purchase from Grand Subaru and I am sure there will be more in the future. Thanks Nealy and Grand Subaru More

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