Ned Jones
Ned Jones at Guntersville Chevrolet

Ned Jones

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Ned Jones

October 13, 2025

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Employee Rating

Craig is the very best person I've ever met in car dealership. He came all the way to Arab to pick me up to take me there to get a key made because I have dyslexia. I don't know how to get there. His More

by deborahhoman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Harris

Oct 16, 2025

Guntersville Chevrolet responded

Thank you for taking the time to leave a review for us at Guntersville Chevrolet. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Oct 17, 2025

deborahhoman3 responded

My pleasure!🙏😇🙏 And you have a wonderful and blessed weekend✨🕊️

October 03, 2025

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Employee Rating

Ned Jones in the Service Department did an A+ job handling the maintenance of my Silverado. He was professional, courteous, honest, and got the job done well and on the schedule he estimated. You d More

by cpc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 08, 2025

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Ned Jones here at Guntersville Chevrolet! We sincerely value your business and look forward to your next visit!

October 02, 2025

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Employee Rating

The staff was very nice and helpful. Waiting area was clean and loved the free coffee and the massage chairs are awesome. Great experience overall. I didn’t have an appointment so I had More

by rdaniel681us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

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Employee Rating

Plight knowledgeable courteous and helpful all of time. Nothing more to be added to my comment. Good afternoon More

by ejkbuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jul 16, 2025

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

July 02, 2025

Dealership Rating
Employee Rating

Service advisor was awesome. They got me in and out quickly as well. Great service! More

by jwallsfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2025

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

June 28, 2025

Dealership Rating
Employee Rating

Good quick pleasant information good helpful. Caring prompt I enjoyed the service no longer wait More

by cabanahotel1000
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

Guntersville Chevrolet responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2025

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This dealership has the best customer service and the quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate More

by ghalebliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

May 14, 2025

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Dealership Rating
Employee Rating

Ned was very friendly and knowledgeable about our car. He did a great job explaining everything we needed to have repaired. We will definitely be back for more service. Thank you More

by rachael.f.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

rachael.f.jones responded

Great Service

May 07, 2025

Dealership Rating
Employee Rating

Ned was by far one of the best service managers I’ve ever encountered. His level of service and care is the main reason I will come back to this specific Chevy dealer for service and now for any future new/u More

by Johnphillips1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Harris

May 10, 2025

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with Ned! Feel free to reach out to us if you need anything. Have a wonderful day.

April 24, 2025

Dealership Rating
Employee Rating

Schedule service, arrived early, and serviced in a timely manner with info on upcoming required maintenance. More

by dhreeves23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2025

Guntersville Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Guntersville Chevrolet

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