Ned Jones | Page 2

My experience was amazing! They took great care of my truck and everyone was super friendly! I HIGHLY recommend the service department! They took great care of my truck and everyone was super friendly! I HIGHLY recommend the service department! More

by Justin Cloud Verified Customer Verified Customer

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The work is always solid. I was disappointed when I picked my truck up though and it had not been washed. In the past that was always done and it was a nice perk. I was disappointed when I picked my truck up though and it had not been washed. In the past that was always done and it was a nice perk. More

by mattmcelroy27 Verified Customer Verified Customer

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Great all the way around! Last two vehicles bought there! Ford dealership had a lot of problems with! Last two vehicles bought there! Ford dealership had a lot of problems with! More

by TERUKOLIVESFORGOD Verified Customer Verified Customer

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Great service. Friendly and answered all questions. All other dealerships should use this one as role-model Friendly and answered all questions. All other dealerships should use this one as role-model More

by 65post Verified Customer Verified Customer

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Dealership lied to me at time of purchase of a pre-owned 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay almost $200 for the diagnosis. Service department claims the transmission was inoperable and requested almost $12,000 for replacement. Vehicle was towed to another repair shop to have a second opinion done and upon further inspection the rear end needed to be replaced. Transmission was in tact and working properly. More

by ethan6224 Verified Customer Verified Customer

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They are very nice helpful and honest so for that I respect for what they do thank you respect for what they do thank you More

by wallacemarbury991 Verified Customer Verified Customer

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Staff was friendly, but very slow and inconsiderate! !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was not a big issue, I realized other customers had appointments. The mechanic walked through explained in detail the issue and told me the resolution after 8 hrs waiting they gave me a total diagnostic test with every issue my vehicle ma have and told me If I waited an additional 2 hrs they would replace a “sensor”. I was overwhelmed and totally disgusted with the miscommunication and the time consumed at your dealership. More

by ronburwell57 Verified Customer Verified Customer

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Great service friend dealer service was fast in out 25 minutes clean dealership work great fore us on our 2026 equinox minutes clean dealership work great fore us on our 2026 equinox More

by john.cdnag Verified Customer Verified Customer

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Good communication about the job. Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks More

by Spsims467 Verified Customer Verified Customer

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Best service manager I’ve ever had the pleasure of dealing with for all my cars and truck service needs ! dealing with for all my cars and truck service needs ! More

by Scott N Verified Customer Verified Customer

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