Ned Jones
Ned Jones at Guntersville Chevrolet

Ned Jones | Page 2

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.7
40 Reviews
4.7

40 Reviews

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40 Reviews of Ned Jones

May 31, 2026

Dealership Rating
Employee Rating

Great all the way around! Last two vehicles bought there! Ford dealership had a lot of problems with! More

by TERUKOLIVESFORGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Guntersville Chevrolet responded

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2026

Dealership Rating
Employee Rating

Great service. Friendly and answered all questions. All other dealerships should use this one as role-model More

by 65post
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Scott, Moody Qattea

Jul 16, 2026

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Guntersville Chevrolet

May 23, 2026

Dealership Rating
Employee Rating

Dealership lied to me at time of purchase of a pre-owned 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay More

by ethan6224
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Moss, Jed Sparks, Joe Housel , Joe housel, Jed Sparks, Ned Jones, Bruce Moss

May 27, 2026

Guntersville Chevrolet responded

Hi Ethan, Thank you for taking the time to share your feedback with us. We are very sorry that you've been having issues with your F-150. We sincerely apologize for our misdiagnosis on the transmission. We do our very best to avoid mistakes, but we aren't perfect, and this is definitely a learning experience for our team. I understand that our General Manager, Bruce Moss, has been trying to reach you by phone and email, to see if there is anything we can do to make this right. Please give him a call back at your earliest convenience. Thank you again for reaching out. Sincerely, Katie R.

May 23, 2026

Dealership Rating
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They are very nice helpful and honest so for that I respect for what they do thank you More

by wallacemarbury991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell , Jonathan Ramirez

Jul 16, 2026

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

May 22, 2026

Dealership Rating
Employee Rating

Staff was friendly, but very slow and inconsiderate! !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was More

by ronburwell57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Russell , Jonathan Ramirez

Jul 16, 2026

Guntersville Chevrolet responded

I would like to get some more details about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (256) 787-3771 so we can work towards a resolution. We look forward to hearing from you.

May 18, 2026

Dealership Rating
Employee Rating

Great service friend dealer service was fast in out 25 minutes clean dealership work great fore us on our 2026 equinox More

by john.cdnag
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 22, 2026

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2026

Dealership Rating
Employee Rating

Good communication about the job. Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks More

by Spsims467
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell , Jonathan Ramirez

May 23, 2026

Guntersville Chevrolet responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2026

Dealership Rating
Employee Rating

Best service manager I’ve ever had the pleasure of dealing with for all my cars and truck service needs ! More

by Scott N
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell , Jonathan Ramirez

May 21, 2026

Guntersville Chevrolet responded

Scott, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2026

Dealership Rating
Employee Rating

This was our first service experience at this dealership and they took very good care of us and our.new truck. We highly recommend! More

by mndhodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 04, 2026

Dealership Rating
Employee Rating

Friendly and quick service. Great at what they do. Would recommend, will be back. Great job More

by Jenodnile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Guntersville Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thanks for the recommendation, and have an amazing day!

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