Ned Jones | Page 2
Service Advisor
Guntersville Chevrolet
11982 US-431 Suite A
Guntersville, AL 35976
40 Reviews
Write a Review40 Reviews of Ned Jones
May 31, 2026
Great all the way around! Last two vehicles bought there! Ford dealership had a lot of problems with! Last two vehicles bought there! Ford dealership had a lot of problems with! More
Other Employees Tagged: Moody Qattea, Chris Nothdurft, Andy Nixon, Mike Abbondanza, Kevin Russell, Brittanie Fant, Maeghan Steeley, Shannon Craft
May 30, 2026
Great service. Friendly and answered all questions. All other dealerships should use this one as role-model Friendly and answered all questions. All other dealerships should use this one as role-model More
Other Employees Tagged: David Scott, Moody Qattea
May 23, 2026
Dealership lied to me at time of purchase of a pre-owned 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay almost $200 for the diagnosis. Service department claims the transmission was inoperable and requested almost $12,000 for replacement. Vehicle was towed to another repair shop to have a second opinion done and upon further inspection the rear end needed to be replaced. Transmission was in tact and working properly. More
Other Employees Tagged: Bruce Moss, Jed Sparks, Joe Housel , Joe housel, Jed Sparks, Ned Jones, Bruce Moss
May 23, 2026
They are very nice helpful and honest so for that I respect for what they do thank you respect for what they do thank you More
Other Employees Tagged: Kevin Russell , Jonathan Ramirez
May 22, 2026
Staff was friendly, but very slow and inconsiderate! !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was not a big issue, I realized other customers had appointments. The mechanic walked through explained in detail the issue and told me the resolution after 8 hrs waiting they gave me a total diagnostic test with every issue my vehicle ma have and told me If I waited an additional 2 hrs they would replace a “sensor”. I was overwhelmed and totally disgusted with the miscommunication and the time consumed at your dealership. More
Other Employees Tagged: Kevin Russell , Jonathan Ramirez
May 17, 2026
Good communication about the job. Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks More
Other Employees Tagged: Kevin Russell , Jonathan Ramirez
May 06, 2026
Best service manager I’ve ever had the pleasure of dealing with for all my cars and truck service needs ! dealing with for all my cars and truck service needs ! More
Other Employees Tagged: Kevin Russell , Jonathan Ramirez

