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Needham Shotwell

Overview Reviews (340) Inventory (260)

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Needham Shotwell

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9

340 Reviews

Overview Reviews (340) Inventory (260)

Dealership Experience

13 yrs, 9 mos

Languages Spoken

English

4.9

340 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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340 Reviews of Needham Shotwell

January 23, 2026

Dealership Rating

Employee Rating

Our experience with both sales and finance at Northside was exceptional. We received top notch service throughout the process. was exceptional. We received top notch service throughout the process. More

by mirandam1130

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thiam Oum, Darrell Kennedy

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Jan 23, 2026 -

Northside Lexus responded

Thank you for sharing your experience with our sales and finance teams, Miranda! We appreciate your business and hope to see you again at Northside Lexus. Safe travels!

January 20, 2026

Dealership Rating

Employee Rating

Very friendly and helpful staff! Answered all of my questions. Willing to work with all of my needs. Answered all of my questions. Willing to work with all of my needs. More

by Mad

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marcus Atkins

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Jan 20, 2026 -

Northside Lexus responded

We are so happy that our Northside Lexus team delivered an excellent experience. Thank you for your kind words!

January 17, 2026

Dealership Rating

Employee Rating

Well this is my 5th car from there! ! That should say it all !!! Love eveything about it. ! That should say it all !!! Love eveything about it. More

by MINDYLAIRD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Clayton Lewis

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Jan 19, 2026 -

Northside Lexus responded

Thank you for stopping by to leave Northside Lexus a wonderful review, Mindy!

January 07, 2026

Dealership Rating

Employee Rating

I have purchased 3 vehicles from Needham Shotwell at Northside and all have been pleasant experiences. I have purchased from BMW and Mercedes, but the Northside Lexus experience has been the best. No Northside and all have been pleasant experiences. I have purchased from BMW and Mercedes, but the Northside Lexus experience has been the best. No high pressure sales and a smooth and efficient entry-to-exit process.. More

by FELIX.PHILLIPS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Char Pham

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Jan 08, 2026 -

Northside Lexus responded

Thank you for sharing your wonderful feedback about Needham and our team, Felix! We are honored to have your continued support and we'll be sure to pass along your kind words to Needham. We hope you enjoy your new car! -The Northside Lexus Team

January 07, 2026

Dealership Rating

Employee Rating

Great experience. The service keeps us coming back. Everyone is so helpful. Needham is our favorite. The service keeps us coming back. Everyone is so helpful. Needham is our favorite. More

by mjvarnado

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 08, 2026 -

Northside Lexus responded

Thank you for your fantastic feedback! We're glad Needham and our team made your experience a great one. We appreciate your continued trust in Northside Lexus, and we look forward to your next visit!

January 05, 2026

Dealership Rating

Employee Rating

Excellent service and concern for the customer. Will continue to send customers to Mr Shotwell. Will continue to send customers to Mr Shotwell. More

by DON Dozier

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Needham Shotwell

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Jan 06, 2026 -

Northside Lexus responded

We appreciate your business and your review! Thanks from the Northside Lexus Team, Don!

January 03, 2026

Dealership Rating

Employee Rating

Beautiful, well organized! I love working with Needham. He is patient. We are loyal Lexus customers mainly because of the customer support! I love working with Needham. He is patient. We are loyal Lexus customers mainly because of the customer support! More

by mjvarnado

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 06, 2026 -

Northside Lexus responded

Thank you for the wonderful feedback and loyalty to Northside Lexus! I'll pass along your compliments to Needham and the whole team. Safe travels!

January 01, 2026

Dealership Rating

Employee Rating

It was great experience. Needham was very helpful and knowledgeable. It was a pleasant experience.. Needham was very helpful and knowledgeable. It was a pleasant experience.. More

by DJBRICKLEY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 05, 2026 -

Northside Lexus responded

We're glad to hear about your great experience with Needham! Thank you for choosing Northside Lexus and for sharing your feedback.

December 26, 2025

Dealership Rating

Employee Rating

Thank you to the team for a smooth, professional, and positive car buying experience. Thank you again. positive car buying experience. Thank you again. More

by Kaonta2

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thiam Oum, Clayton Lewis

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Dec 26, 2025 -

Northside Lexus responded

We are pleased to hear the team made your buying experience a success! Enjoy your new ride! - The Northside Lexus Team

December 19, 2025

Dealership Rating

Employee Rating

This dealership is amazing! I would highly recommend getting your car here. The sales consultant who assisted us is incredible! I would highly recommend getting your car here. The sales consultant who assisted us is incredible! More

by Michelle

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marcus Atkins

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Dec 22, 2025 -

Northside Lexus responded

Michelle, thank you for the glowing review! We are so grateful for your business, from all of us at Northside Lexus. Safe travels ahead!

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