Char Pham

Staff and everybody very helpful and understanding, especially when I call to ask questions about all the automated systems on the vehicle especially when I call to ask questions about all the automated systems on the vehicle More

by RICKGRANT630 Verified Customer Verified Customer

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Everyone has been terrific in the Lexus purchase but technology specialist CHAR PHAM was absolutely outstanding. When our meeting had completed I felt very comfortable with the new technology.. Three technology specialist CHAR PHAM was absolutely outstanding. When our meeting had completed I felt very comfortable with the new technology.. Three cheers! Larry Lipton More

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I want to write a review, because of someone that goes the extra, extra mile at northside Lexus. I didn’t know how to work the different features on my new car, I called Char Pham, and she returned my cal the extra, extra mile at northside Lexus. I didn’t know how to work the different features on my new car, I called Char Pham, and she returned my call each time, and took the stress away when I had problems of not knowing what to do. I had many questions each time I call, but she patiently walked me through of what to do.(and said don’t worry, no problem, it’s ok). Northside Lexus you have a star ⭐️ that works there.. I will tell everyone if you buy Lexus, this lady will assist and help and make you glad you bought a Lexus. Keep up the great great work, Char More

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Ann and Char was great to work with. They answered all our questions. Great team! They answered all our questions. Great team! More

by vcalub Verified Customer Verified Customer

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This is our 5th Lexus. Working with Jason was a pleasure. Knowledgeable, responsive, answered all of our questions. Also worked with Char on technology questions which w Working with Jason was a pleasure. Knowledgeable, responsive, answered all of our questions. Also worked with Char on technology questions which were answered. More

by KRICHTER1 Verified Customer Verified Customer

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Lisa Scroggins is awesome along with Char Chen. Tanner Scroggins in Service is also Awesome. However, I do not like that you have discontinued your valet service. It will make it hard for me to Tanner Scroggins in Service is also Awesome. However, I do not like that you have discontinued your valet service. It will make it hard for me to bring in my car for maintenance and repairs. More

by gigitomball Verified Customer Verified Customer

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Ashley was very pleasant to work with and I never felt pressured to buy. She understood what I wanted and found the exact car. pressured to buy. She understood what I wanted and found the exact car. More

by wineingerp Verified Customer Verified Customer

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Very good! Service was good, process was easy and quick. Very professional, setting was comfortable and clean Service was good, process was easy and quick. Very professional, setting was comfortable and clean More

by jolibois Verified Customer Verified Customer

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I have purchased 3 vehicles from Needham Shotwell at Northside and all have been pleasant experiences. I have purchased from BMW and Mercedes, but the Northside Lexus experience has been the best. No Northside and all have been pleasant experiences. I have purchased from BMW and Mercedes, but the Northside Lexus experience has been the best. No high pressure sales and a smooth and efficient entry-to-exit process.. More

by FELIX.PHILLIPS Verified Customer Verified Customer

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Josh is easy to work with and the deal was done quickly. I had found the model and color I was looking for at another deal, and they made a deal with that dealer to get it for me. I had found the model and color I was looking for at another deal, and they made a deal with that dealer to get it for me. More

by Horn1966 Verified Customer Verified Customer

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