Marcus Atkins

Northside is an exceptional dealership to deal with in all provided services. The staff is very customer focused. all provided services. The staff is very customer focused. More

by HWMARINER2000 Verified Customer Verified Customer

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I had been searching for a particular, low mileage Lexus for 2 months. I drove to Northside Lexus from the Austin area to look at a GS 350 they just got in. My salesperson Mark was very helpful and enjoyed for 2 months. I drove to Northside Lexus from the Austin area to look at a GS 350 they just got in. My salesperson Mark was very helpful and enjoyed working with him. However, I was dissatisfied with the sales managers as it took a lot of effort to work a trade amount on my trade in I was happy with. Also, during the walk around I found out the cars paint was keyed heavily on the passenger front fender and the passenger front door under previous ownership. I brought it to the sales departments attention immediately but they refused to address it or fix it. All they were concerned about were making a sale and giving me as little as possible on the trade, and making a bunch of money on the trade. Again, very happy with Mark, I was dissatisfied with the sales managers. I plan to keep this GS for many years as Lexus made a huge mistake discontinuing the GS in 2020. Clean, low mileage GS’s are getting harder to find. More

by PLREID489 Verified Customer Verified Customer

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Quick and easy experience would go back and purchase another vehicle in the future thank you another vehicle in the future thank you More

by cheryl23lynn Verified Customer Verified Customer

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Very please with the entire team, from test drive to driving it off the lot was only 3.5 hours. driving it off the lot was only 3.5 hours. More

by tina_cooper Verified Customer Verified Customer

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We are very satisfied with our experience at Northside Lexus . We have bought 2 cars from Donnie and its been awesome experience. Lexus . We have bought 2 cars from Donnie and its been awesome experience. More

by M.AIENA Verified Customer Verified Customer

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friendly, courtesy, polite provided away for me to pick up the vehicle offered me something to drink while I waited up the vehicle offered me something to drink while I waited More

by simond758 Verified Customer Verified Customer

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It was a stress-free process from beginning to end. Gerson was timely and helpful with his quick replies to my questions. I would recommend Gerson and this dealership to anyone looking to purchase a ne Gerson was timely and helpful with his quick replies to my questions. I would recommend Gerson and this dealership to anyone looking to purchase a new or used vehicle. More

by pad458ind Verified Customer Verified Customer

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Before reaching out to Northside Lexus we visited or sought quotes from the 3 other Lexus dealerships in the Houston area. They proved unhelpful or unprofessional as it related to finding the RX 350 we sought quotes from the 3 other Lexus dealerships in the Houston area. They proved unhelpful or unprofessional as it related to finding the RX 350 we wanted, pricing, and suggesting we were lying about a competitive price we received on an extended factory warranty. Erica Burciu was simply outstanding. She listened, was very responsive to questions, communicated throughout the building process, and had everything ready for the day of delivery. We would not hesitate to recommend Erica to anyone looking for or even thinking about a Lexus. More

by jbotvin Verified Customer Verified Customer

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All the sell representatives were very attentive and William the one who sold us the car was very helpful, he gave a s lots of information. the person who helped us in the financial process was also ve William the one who sold us the car was very helpful, he gave a s lots of information. the person who helped us in the financial process was also very helpful and very helpful. More

by yanira.l.lara Verified Customer Verified Customer

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Caring and knowledgeable. .Jason is very supportive of his clients..facility are excellent and accessible .Jason is very supportive of his clients..facility are excellent and accessible More

by nasonpeg Verified Customer Verified Customer

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