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Neil Fraser
Neil Fraser at Genesis of Englewood powered by Benzel-Busch

Neil Fraser | Page 2

Account Representative

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

4.9
18 Reviews
4.9

18 Reviews

Write a Review

Dealership Experience

7 mos

Industry Experience

7 yrs, 3 mos

18 Reviews of Neil Fraser

May 06, 2024

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Employee Rating

I searched several dealers for the GV80 but the service from Genesis of Englewood won me over! I had the ability to purchase a similar vehicle from 3 other dealerships but the professionalism and dedicati More

by DRRONHAMMOND
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Steven Sundar

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May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

We're honored to have won you over in your search for the GV80! At Genesis of Englewood, delivering exceptional service and prioritizing your satisfaction is always our top priority. Thank you for recognizing our team's professionalism and dedication to customer service—it means the world to us. Warm Regards, Michael Hill mhill@benzelbusch.com

May 06, 2024

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Amazing experience. !!! Everyone is extremely knowledgeable and super friendly. Would highly recommend to anyone and everyone More

by Anthonyrannou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Hill, Clinton Ma, Jeff Chun, Steven Sundar, Matthew Paparazzo, Lawrence Kramer, Chuck Bond, Katherine Reyes, Tamara Mendoza

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May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Absolutely delighted to hear about your amazing experience! We're thrilled that our team's knowledge and friendliness made your visit exceptional. Thank you for your enthusiastic recommendation—we couldn't ask for better feedback. Warm Regards, Michael Hill mhill@benzelbusch.com

April 29, 2024

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It was a painless and outstanding experience to work with Clinton and Neil. I highly recommend this very professional dealership! More

by JEFF@TUXAPP.COM
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Matthew Paparazzo

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May 06, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Clinton and Neil provided you with a painless and outstanding experience. Delivering professionalism and excellent service is our priority, and we're glad to know that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 28, 2024

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Excellent service They gave me their best price up front and I appreciate the direct approach More

by ROBERTROSENBLATTESQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Jeff Chun, Steven Sundar, Matthew Paparazzo, Lawrence Kramer, Chuck Bond, Katherine Reyes, Tamara Mendoza

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May 06, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! Providing transparent and upfront pricing is a cornerstone of our commitment to excellent service. We're thrilled to hear that you appreciated our direct approach. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

April 07, 2024

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The dealership and all of its employees were professional and courteous. Took plenty of time w me and did not rush me to make a decision. Very wonderful experience More

by Goldengirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Jeff Chun, Steven Sundar, Matthew Paparazzo, Lawrence Kramer, Chuck Bond, Katherine Reyes

Helpful 2
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Apr 09, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our dealership and team to be professional, courteous, and attentive to your needs. At our dealership, we believe in providing each customer with the time and attention they deserve, without any pressure to rush decisions. It's wonderful to hear that you had a very positive and wonderful experience with us. Best Regards, Michael Hill mhill@benzelbusch.com

Apr 09, 2024

Goldengirl responded

Excellent dealership

March 27, 2024

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Employee Rating

My first experience at a Genesis went smoothly. Neal took great care of me along with the whole team in Englewood. Neal was patient and extremely accomodating when I needed to change appointments. More

by gwilliam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Katherine Lara

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Apr 01, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for sharing your first experience with Genesis of Englewood! We're thrilled to hear that Neal and our team provided you with excellent service from start to finish. We understand that flexibility and accommodation are key when it comes to appointments, and we're glad to hear that Neal was able to assist you with any changes you needed. Providing a seamless and pleasant experience is always our top priority. Warm Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

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Neil was great to work with. He was very professional and answered all my calls and emails in a timely manner. Thank you! More

by boaz.cn
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Recommend Dealer
Yes
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Feb 10, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with Neil at Benzel-Busch Motor Car Corp. We are delighted to hear that you found his professionalism and responsiveness to your calls and emails to be noteworthy. Timeliness and effective communication are key aspects of the service we strive to provide, and it's gratifying to know that Neil embodied these qualities during your interactions. Regards, Michael Hill mhill@benzelbusch.com

January 29, 2024

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Employee Rating

A great experience. Jeff was very knowledgeable and personable about the Genesis vehicles. After considering and test driving all the competitor, I had the best experi More

by brucecrosen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Hill, Clinton Ma, Jeff Chun, Steven Sundar, Neysha Ortiz, Matthew Paparazzo, Lawrence Kramer , Cristopher Almanzar, Joseph Small

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Feb 10, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your great experience with Jeff and the team at Genesis Englewood. We are delighted to hear that Jeff's knowledge and personable approach, along with the quality of our Genesis vehicles, helped make your decision clear and enjoyable. Regards, Michael Hill mhill@benzelbusch.com

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