347 Reviews
Write a Review347 Reviews of Neil Miller
January 25, 2019
Thankful They worked with us to get a new car even though my credit is bad. They were nice to me and treated me like a real person. Some other places pushed me They worked with us to get a new car even though my credit is bad. They were nice to me and treated me like a real person. Some other places pushed me away because of my credit. More
January 21, 2019
Very Happy with our Experience Helpfulness and friendliness of the salesman is the main reason for the 5 star rating. We really love our new Kia. We highly recommend this dealership Helpfulness and friendliness of the salesman is the main reason for the 5 star rating. We really love our new Kia. We highly recommend this dealership. More
January 11, 2019
Recall issue Staff was friendly, courteous, very kind. Answered all my questions, was told how long my visit would be...it turned out to be less. There was no char Staff was friendly, courteous, very kind. Answered all my questions, was told how long my visit would be...it turned out to be less. There was no charge so I liked that. They asked how I liked the Sportage. I told him " I love it!" More
January 06, 2019
Buying our leased Kia Although we have a local Kia dealer we prefer to come to Lansing because we were offered more options that allowed us to lease and now but our Kia. Ne Although we have a local Kia dealer we prefer to come to Lansing because we were offered more options that allowed us to lease and now but our Kia. Neil is very knowledgeable about every aspect of his job. More
December 20, 2018
Engine light came on, you got me right in & fixed it. I had had my car in a couple of weeks ago due to an accident. Last Sat. night (12-15-18) my engine light came on. You got me right in first thing Mon. I had had my car in a couple of weeks ago due to an accident. Last Sat. night (12-15-18) my engine light came on. You got me right in first thing Mon. morning & fixed it. I have always been VERY happy with the Service Dept.!! But, the Body Shop, not so much. They had my car for a MONTH (front-end work-radiator, etc.)!!! My insurance co. felt they were putting other cars in front of mine & that a month was way too long for them to have my car. They said if I had agreed to have another body shop do it it would have been finished long before a month but I had always been so happy with your Service Dept., I wanted your guys to work on it. More
Other Employees Tagged: Don't remember his name, he checked me in on the right-side of the garage where you pull in. He had dark hair & glasses. Very nice guy!
December 17, 2018
Great experiemce Staff is excellent. Stress free. Everything goes smooth and no pressure. When I take my car in for anything staff is very nice and professional. Bough Staff is excellent. Stress free. Everything goes smooth and no pressure. When I take my car in for anything staff is very nice and professional. Bought a new car and it went very smooth and you never feel intimidated. Thank you kia More
December 17, 2018
Quality I trust I always take my car to Kia of Lansing. They always keep me informed of what my car needs or may need in the future. I know my car is safe to drive af I always take my car to Kia of Lansing. They always keep me informed of what my car needs or may need in the future. I know my car is safe to drive after a visit to Kia of Lansing. More
Other Employees Tagged: Kody Slaght, Staci Alexander , Isaiah Copeland, Jeff Darden, Isaac Hidalgo, Eli Joy, Devan Reed
December 13, 2018
Jeremy is the best! Great customer service I have purchased my last 3 vehicles at Kia of Lansing. Great service. Will purchase my next vehicle there. They go above and beyond just making a sale I have purchased my last 3 vehicles at Kia of Lansing. Great service. Will purchase my next vehicle there. They go above and beyond just making a sale. More
Other Employees Tagged: Jeremy
December 04, 2018
Thank you They are always very helpful . My daughter went in to the service dept without me and I had full confidence that they was going to treat her right fro They are always very helpful . My daughter went in to the service dept without me and I had full confidence that they was going to treat her right from my initial conversation with the service writer . I thank every body involved for treating her with respect and not trying to RIP her off like other places have tried in the past . Will continue to bring all my cars there . More
Other Employees Tagged: Ken Nixon, Kody Slaght, Staci Alexander , Isaiah Copeland, Jeff Darden, Isaac Hidalgo, Devan Reed
November 19, 2018
Excellent service fast, friendly and very professional I went in for my oil change. Was treated very professionally. Went into the sales dept and will be purchasing another Sportage. Very impressed with I went in for my oil change. Was treated very professionally. Went into the sales dept and will be purchasing another Sportage. Very impressed with the willingness to find me the best financing and deal More
Other Employees Tagged: Can't remember his name on service dept

