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Nellie Pasquarella
Nellie Pasquarella at Torrington Toyota

Nellie Pasquarella

Service Advisor

Torrington Toyota

1472 E Main St
Torrington, CT 06790

4.9
18 Reviews
4.9

18 Reviews

Write a Review

18 Reviews of Nellie Pasquarella

May 16, 2026

Dealership Rating
Employee Rating

Tee and the Torrington crew are amazing! Great experience and the new RAV4 is an awesome car! More

by slewis1301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Utecht, Tarek Hamzy, Larry Valenta, Gil Zollarcoffer, Danny Urso, Jose Roche, Larry Sullo, Michael Dzurnak, Nick Urso

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May 16, 2026

Torrington Toyota responded

It’s wonderful to know our team made your visit enjoyable. We’re glad your new Toyota RAV4 is delivering everything you hoped for. Reach out anytime if you have questions.

May 15, 2026

Dealership Rating
Employee Rating

Nellie is the best! ! Always happy to come back to this Toyota location in Torrington More

by valyriansteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

Torrington Toyota responded

It’s wonderful to hear Nellie makes every visit so welcoming. We’re glad you trust our team with service on your Toyota Corolla Hybrid and enjoy returning to this location. We’ll be here whenever you need us again.

May 11, 2026

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Employee Rating

Torrington, Toyota is my preferred because It’s local and it was easy to get an appointment. Very friendly staff. More

by DEB31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Urso

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May 11, 2026

Torrington Toyota responded

Thank you for trusting us with your Toyota Highlander and for mentioning how easy it was to get an appointment. It’s wonderful to know our team made you feel welcome.

April 28, 2026

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Employee Rating

They do an excellent job. The coffee could be better but the service met my expectations. More

by fcnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Dzurnak

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Apr 29, 2026

Torrington Toyota responded

Thank you for choosing Torrington Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 27, 2026

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Employee Rating

They help me with all my needs . Only dealership that I trust when it comes to making repairs on my car . More

by WANDAPAIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sullo, Michael Dzurnak, Nick Urso

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Apr 27, 2026

Torrington Toyota responded

We’re pleased to support all your Lexus RX 350L service needs and honored to be your trusted choice for repairs. Thank you for your continued confidence in our team.

April 27, 2026

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Employee Rating

Great staff. Clean facility. Good pricing. Highly recommended. Online appointments is great service. Kids area helps too. More

by pdelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sullo, Michael Dzurnak, Nick Urso

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Apr 27, 2026

Torrington Toyota responded

Thank you for noting our clean facility and staff dedication. We’re happy the online scheduling and kids area enhanced your visit. It’s great to hear our pricing and attentive team met your needs while servicing your Lexus RX 350.

April 24, 2026

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Employee Rating

Friendly and helpful staff. Called for an appointment and got it pretty quick. Service was prompt and done well. More

by cs6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sullo, Michael Dzurnak, Nick Urso

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Apr 24, 2026

Torrington Toyota responded

Thank you for sharing your experience. We’re glad our team scheduled your Toyota Sienna service promptly and handled it with efficiency and care. We appreciate the five-star rating and look forward to assisting you again.

April 21, 2026

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Employee Rating

They are always prompt and communicate with us any issues with our vehicles. We have been a customer for over 15 years. More

by jsmith1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2026

Torrington Toyota responded

It’s been our pleasure to work on your RAV4 Hybrid and keep you informed about any issues. We appreciate your loyalty over the past 15 years. Nellie will be happy to hear your praise for our prompt communication.

April 21, 2026

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Employee Rating

Nellie was very helpful and took the time to answer all of my questions. The service at Torrington Toyota is consistently excellent. More

by alorusso11
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Urso

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Apr 21, 2026

Torrington Toyota responded

We appreciate you highlighting Nellie’s helpful assistance with all your questions. It’s wonderful to know our service team continues to meet your expectations when you bring in your Toyota. We look forward to supporting you again.

April 21, 2026

Dealership Rating
Employee Rating

Nellie is a pleasure to work with and gives the full picture of what is happening with my vehicle! More

by joe@palmerinsurance.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tarek Hamzy

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Apr 21, 2026

Torrington Toyota responded

Thank you so much, Joe, for your excellent review! We are so glad that Nellie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Torrington Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

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