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Nick Urso
Nick Urso at Torrington Toyota

Nick Urso

Service Advisor

Torrington Toyota

1472 E Main St
Torrington, CT 06790

4.9
16 Reviews
4.9

16 Reviews

Write a Review

16 Reviews of Nick Urso

May 18, 2026

Dealership Rating
Employee Rating

Always great, reliable and courteous service. A pleasure to deal with Nick and the entire team. More

by Ed D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tarek Hamzy, Danny Urso

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May 18, 2026

Torrington Toyota responded

We’re thrilled you found our service reliable and courteous. Nick and the entire team enjoyed working on your Toyota Prius Prime. Thanks for the 5-star rating and for trusting us with your vehicle.

May 16, 2026

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Employee Rating

Tee and the Torrington crew are amazing! Great experience and the new RAV4 is an awesome car! More

by slewis1301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Utecht, Tarek Hamzy, Larry Valenta, Gil Zollarcoffer, Danny Urso, Jose Roche, Larry Sullo, Michael Dzurnak, Nellie Pasquarella

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May 16, 2026

Torrington Toyota responded

It’s wonderful to know our team made your visit enjoyable. We’re glad your new Toyota RAV4 is delivering everything you hoped for. Reach out anytime if you have questions.

May 13, 2026

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Employee Rating

Why would I go anywhere else? You are the kindest, friendliest people I have ever met at a dealership. You care for not only my car but for me as well. Thank you. Lois More

by loissdevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2026

Torrington Toyota responded

Thanks for choosing our team for your Toyota service. It’s great to know our staff showed genuine care for you and your vehicle. Nick will share your feedback with everyone here.

May 11, 2026

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Employee Rating

Found it very interesting to get a call the day after having 4 new tires replaced stating I needed a battery and soon!!! The report I was given showed all checks in the green including the battery. Why More

by bnjn1074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Dzurnak

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May 12, 2026

Torrington Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 11, 2026

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Employee Rating

Torrington, Toyota is my preferred because It’s local and it was easy to get an appointment. Very friendly staff. More

by DEB31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nellie Pasquarella

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May 11, 2026

Torrington Toyota responded

Thank you for trusting us with your Toyota Highlander and for mentioning how easy it was to get an appointment. It’s wonderful to know our team made you feel welcome.

April 27, 2026

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Employee Rating

They help me with all my needs . Only dealership that I trust when it comes to making repairs on my car . More

by WANDAPAIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sullo, Michael Dzurnak, Nellie Pasquarella

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Apr 27, 2026

Torrington Toyota responded

We’re pleased to support all your Lexus RX 350L service needs and honored to be your trusted choice for repairs. Thank you for your continued confidence in our team.

April 27, 2026

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Employee Rating

Great staff. Clean facility. Good pricing. Highly recommended. Online appointments is great service. Kids area helps too. More

by pdelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sullo, Michael Dzurnak, Nellie Pasquarella

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Apr 27, 2026

Torrington Toyota responded

Thank you for noting our clean facility and staff dedication. We’re happy the online scheduling and kids area enhanced your visit. It’s great to hear our pricing and attentive team met your needs while servicing your Lexus RX 350.

April 24, 2026

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Employee Rating

Friendly and helpful staff. Called for an appointment and got it pretty quick. Service was prompt and done well. More

by cs6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sullo, Michael Dzurnak, Nellie Pasquarella

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Apr 24, 2026

Torrington Toyota responded

Thank you for sharing your experience. We’re glad our team scheduled your Toyota Sienna service promptly and handled it with efficiency and care. We appreciate the five-star rating and look forward to assisting you again.

April 23, 2026

Dealership Rating
Employee Rating

i always feel confident when dealing with Nick. I feel sure the mechanics do a great job and never had a problem. They've got my business! More

by winstedraggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2026

Torrington Toyota responded

It’s great to hear you trust Nick and our technicians. We’re pleased your Toyota always gets reliable service without any issues. Thank you for your loyalty and we look forward to serving you again.

April 21, 2026

Dealership Rating
Employee Rating

Nellie was very helpful and took the time to answer all of my questions. The service at Torrington Toyota is consistently excellent. More

by alorusso11
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nellie Pasquarella

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Apr 21, 2026

Torrington Toyota responded

We appreciate you highlighting Nellie’s helpful assistance with all your questions. It’s wonderful to know our service team continues to meet your expectations when you bring in your Toyota. We look forward to supporting you again.

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