Nick Urso
Nick Urso at Torrington Toyota

Nick Urso

Service Advisor

Torrington Toyota

1472 E Main St
Torrington, CT 06790

4.9
44 Reviews
4.9

44 Reviews

Write a Review

44 Reviews of Nick Urso

October 05, 2026

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From purchase to service the entire crew at Torrington Toyota are the best. Always reliable, friendly and professional. More

by Ed D
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Recommend Dealer
Yes

Other Employees Tagged: Tarek Hamzy, Danny Urso

Oct 05, 2026

Torrington Toyota responded

Knowing each visit, from purchase to service, felt reliable and professional is rewarding for our team. We’re glad to keep your Prius Prime running smoothly.

September 29, 2026

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Found no problem and didn't charge either for the inspection of loaner car thank you More

by jacksprucinski
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Recommend Dealer
Yes
Sep 29, 2026

Torrington Toyota responded

Knowing our complimentary inspection of your loaner car met your expectations means a lot to our service team. We’re pleased that no issues were found and appreciate your kind words regarding the service on your Toyota RAV4 Prime.

September 25, 2026

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They are clear and accurate in what is being done, they are prompt in getting service done so you can get on your way More

by rustyjowens
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Recommend Dealer
Yes

Other Employees Tagged: Michael Dzurnak

Sep 30, 2026

Torrington Toyota responded

Thanks for sharing about your experience with Torrington Toyota. We appreciate your business and hope to see you again soon!

September 21, 2026

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Friendly, knowledgeable, and efficient staff. Honest and reliable. Vehicle serviced as scheduled. Showroom and service waiting areas spotlessly clean and well lit! More

by kmichael.lim8
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Recommend Dealer
Yes
Sep 22, 2026

Torrington Toyota responded

Hearing that our showroom and waiting areas were spotlessly clean and well lit means a lot to our service team. We’re glad our service team provided honest, efficient care for your Toyota 4Runner right on schedule.

September 11, 2026

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Best Toyota service that we have experienced. Happy to recommend all departments and professional staff. More

by BC
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Recommend Dealer
Yes
Sep 11, 2026

Torrington Toyota responded

Knowing the service on your Scion xD exceeded your expectations is rewarding. Hearing you’d recommend every department and our professional staff means a lot to our team.

September 10, 2026

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Completely wrong mileage written on sticker + receipt + wrong phone number as well! I told Nick the mileage but he went out to get it + it was way off! More

by ninatryon1961
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Recommend Dealer
No
Sep 11, 2026

Torrington Toyota responded

Thank you for your feedback. We're sorry to hear about your experience. We understand how frustrating it is to receive incorrect information on your service paperwork and reminder sticker. We strive to provide accurate and attentive service, and we regret that we fell short during your visit. We'd appreciate the opportunity to learn more and ensure your information is corrected.

September 04, 2026

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The dealership is great. We have been buying and servicing vehicles there for many decades. More

by lawofficesjje
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Recommend Dealer
Yes
Sep 04, 2026

Torrington Toyota responded

After decades of choosing our dealership for purchases and service, knowing we’ve earned your trust means a great deal to our team. We’re honored to have cared for your Toyota Land Cruiser all these years.

August 31, 2026

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My Tacoma has close to 200,000 miles on it, and Torrington Toyota has done an excellent job maintaining it, replacing some parts that succumbed to road salt, and all the routine maintenance. The te More

by Bill Cox
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Recommend Dealer
Yes

Other Employees Tagged: Michael Dzurnak

Aug 31, 2026

Torrington Toyota responded

Hearing that your Tacoma continues to run smoothly after nearly 200,000 miles means a lot to our service department. We’re glad our team could tackle corrosion issues caused by road salt and perform routine maintenance to keep your Tacoma in top condition. Your praise of Nick and Michael’s professionalism is truly appreciated.

August 28, 2026

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Always a pleasure to visit the dealership for service that I have been buying cars since 1992. They treat me very well. They don’t try to sell me anything I don’t need and the work is done right the fi More

by DAVEGUG924
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Recommend Dealer
Yes
Aug 28, 2026

Torrington Toyota responded

We’re glad each visit for service on your Toyota Tundra has felt straightforward and reliable. Hearing that our team treats you well, skips unnecessary work, and is there whenever you need help means a lot to us.

August 28, 2026

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Great service. Helpful suggestions for customers. Practicing timely check ups in a reasonable time period. More

by jansixgil
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Recommend Dealer
Yes
Aug 28, 2026

Torrington Toyota responded

Your note on our timely check ups and helpful suggestions highlights how our service department aims to provide clear guidance and efficient service for your Camry. Hearing that our service met your expectations means a lot to our team.

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