Best Toyota service that we have experienced.
Happy to recommend all departments and professional staff.
Happy to recommend all departments and professional staff.
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by BC
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2026 -
Torrington Toyota responded
Knowing the service on your Scion xD exceeded your expectations is rewarding. Hearing you’d recommend every department and our professional staff means a lot to our team.
Completely wrong mileage written on sticker + receipt +
wrong phone number as well! I told Nick the mileage but he went out to get it + it was way off!
wrong phone number as well! I told Nick the mileage but he went out to get it + it was way off!
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by ninatryon1961
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2026 -
Torrington Toyota responded
Thank you for your feedback. We're sorry to hear about your experience. We understand how frustrating it is to receive incorrect information on your service paperwork and reminder sticker. We strive to provide accurate and attentive service, and we regret that we fell short during your visit. We'd appreciate the opportunity to learn more and ensure your information is corrected.
The dealership is great.
We have been buying and servicing vehicles there for many decades.
We have been buying and servicing vehicles there for many decades.
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by lawofficesjje
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2026 -
Torrington Toyota responded
After decades of choosing our dealership for purchases and service, knowing we’ve earned your trust means a great deal to our team. We’re honored to have cared for your Toyota Land Cruiser all these years.
My Tacoma has close to 200,000 miles on it, and
Torrington Toyota has done an excellent job maintaining it, replacing some parts that succumbed to road salt, and all the routine maintenance. The te
Torrington Toyota has done an excellent job maintaining it, replacing some parts that succumbed to road salt, and all the routine maintenance. The technicians are very competent, and Nick and Mike in the service department are about as professional as anybody could get.
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by Bill Cox
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Torrington Toyota responded
Hearing that your Tacoma continues to run smoothly after nearly 200,000 miles means a lot to our service department. We’re glad our team could tackle corrosion issues caused by road salt and perform routine maintenance to keep your Tacoma in top condition. Your praise of Nick and Michael’s professionalism is truly appreciated.
Always a pleasure to visit the dealership for service
that I have been buying cars since 1992. They treat me very well. They don’t try to sell me anything I don’t need and the work is done right the fi
that I have been buying cars since 1992. They treat me very well. They don’t try to sell me anything I don’t need and the work is done right the first time. And if you need help they are there to help! Thank You
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by DAVEGUG924
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Torrington Toyota responded
We’re glad each visit for service on your Toyota Tundra has felt straightforward and reliable. Hearing that our team treats you well, skips unnecessary work, and is there whenever you need help means a lot to us.
Great service.
Helpful suggestions for customers. Practicing timely check ups in a reasonable time period.
Helpful suggestions for customers. Practicing timely check ups in a reasonable time period.
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by jansixgil
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Torrington Toyota responded
Your note on our timely check ups and helpful suggestions highlights how our service department aims to provide clear guidance and efficient service for your Camry. Hearing that our service met your expectations means a lot to our team.
The service manager Larry was tremendous.
Master tech Jeffrey was tremendous. They are still working on issues with my car, trying to resolve them.
They get things done in a good time period
Master tech Jeffrey was tremendous. They are still working on issues with my car, trying to resolve them.
They get things done in a good time period.
They tell you exactly what they’ve done
I would recommend others to Larry and Jeffrey and Mike and the Service team
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by robnyg77
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Torrington Toyota responded
Knowing you found our updates clear and the turnaround prompt means a lot to our service department. We’re pleased we could keep making steady progress to resolve the issues on your Corolla. Larry, our master technician, and our service team appreciate your recommendation.
Service was easy to set up, check in and check out.
Service was upbeat and professional. Shared info at check in and results at check out. Enjoyed my time hanging in the dealership waiting. Was complet
Service was upbeat and professional. Shared info at check in and results at check out. Enjoyed my time hanging in the dealership waiting. Was completed relatively quickly.
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by cory_gumbrewicz
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2026 -
Torrington Toyota responded
We’re glad scheduling your service, check-in, and checkout felt effortless. Hearing that our team kept you informed at each step and completed your service promptly means a lot to us. We’re also pleased you enjoyed your time waiting in our dealership.
Everyone is very nice and makes you feel welcome.
Appreciate the service. They keep you informed
Appreciate the service. They keep you informed
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by cwoodin6613
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2026 -
Torrington Toyota responded
Knowing that our team made you feel welcome and kept you informed is rewarding. We appreciate you trusting our service department with the service on your 4Runner.
Professional attitude, transparent process, open and
complete communication, fair pricing, and a willingness to go the extra mile. Nick demonstrated all of these qualities in abundance, as well as a wel
complete communication, fair pricing, and a willingness to go the extra mile. Nick demonstrated all of these qualities in abundance, as well as a welcoming and friendly demeanor. Destiny's essential help and assistance was very much appreciated and indispensable.
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by bwilton0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Destiny
Aug 13, 2026 -
Torrington Toyota responded
Transparent processes and clear communication are principles our service department stands by. Nick will be delighted to know you appreciated his professional attitude and willingness to go the extra mile, and we’re glad our team could offer indispensable support during your Toyota Prius service. Hearing that the service felt smooth thanks to fair pricing and comprehensive updates means a lot to us.