Nelly Justiniano
Nelly Justiniano at Liberty Honda

Nelly Justiniano | Page 9

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Nelly Justiniano

January 18, 2026

Dealership Rating
Employee Rating

Excellent communication, explanation of what needed to be done and price. Pleasant waiting room conditions. More

by tccurtis1
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jan 19, 2026

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 09, 2026

Dealership Rating
Employee Rating

Good service. Addressed issue at hand. Communicated throughout the process Overall a good experience without issues More

by edwardskhary
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jan 11, 2026

Liberty Honda responded

Edward, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda. We look forward to having you as a valued customer for many years to come!

January 07, 2026

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Employee Rating

I like the quick response from the honda team. They were able to answer my questions. I also liked how they sent a personalized video while working on my car! More

by Kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Leyden

Jan 08, 2026

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 05, 2026

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Employee Rating

Always accommodating, I feel like I’m getting the best service around. I don’t feel pressured to get everything done, but only focus on wants needed at the time. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2026

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Employee Rating

Liberty Honda was friendly, efficient, with quick service, up front pricing, and no surprises. Excellent! More

by Dmgurciullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 03, 2026

Dealership Rating
Employee Rating

I love their service because it is great. They always answer all my questions in detail. More

by minglam138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

January 02, 2026

Dealership Rating
Employee Rating

Great service Nelly is so personable and professional Very efficient and detailed work done on our vehicles. More

by SCRISS27
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jan 02, 2026

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

December 22, 2025

Dealership Rating
Employee Rating

Good experience with them. Was in and out within an hour went in for a oil change and they washed my car right after. Great service. Nelly was a pleasure to work with More

by alex860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2025

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Employee Rating

Was excelente. Thank you so much. Thank you so much for everything. The service was excellent. More

by BETTYSOLE6703
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Dec 20, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

December 09, 2025

Dealership Rating
Employee Rating

Communication was good as I felt very informed of the situation. Overall, very satisfied. I was able to get an appointment quickly and services were provided in a timely manner. Nellie was wonderful to w More

by Dukanowicz
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Dec 09, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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