Nelly Justiniano

They did not fix the issue which was the infotainment screen constantly switches off. They claimed after an update they weren't seeing an issue, but before I even drove out of the dealership the issue ha screen constantly switches off. They claimed after an update they weren't seeing an issue, but before I even drove out of the dealership the issue has recurred. It's hard to understand why a certified Honda dealer cannot fix what has been a know issue with Honda infotainment screens. More

by edwardskhary Verified Customer Verified Customer

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All around great experience. Nelly was superb! She kept me updated of everything going on with my Pilot. I love the videos of the car being expected Nelly was superb! She kept me updated of everything going on with my Pilot. I love the videos of the car being expected More

by denisen52 Verified Customer Verified Customer

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Good experience. I was informed of everything that was being done. Good waiting room. Bright, spacious and good coffee. I was informed of everything that was being done. Good waiting room. Bright, spacious and good coffee. More

by John Verified Customer Verified Customer

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Great customer service always a pleasant experience , love getting the videos explaining the work performed love getting the videos explaining the work performed More

by mlalteri Verified Customer Verified Customer

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Great service. Car was completed when they said it would. I will use Liberty again. Car was completed when they said it would. I will use Liberty again. More

by martyvarhue Verified Customer Verified Customer

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Very pleasant From the time I came to the time I left I was informed and Nelly was very helpful and professional. was informed and Nelly was very helpful and professional. More

by Mitch0778 Verified Customer Verified Customer

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I had a great experience Nelly took great care of me she was professional, efficient and provided excellent customer service with a smile. Love Liberty Honda was professional, efficient and provided excellent customer service with a smile. Love Liberty Honda More

by RACHAEL0516 Verified Customer Verified Customer

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Nelly was amazing her service and work I recommend to any one I greatly appreciate her kindness one I greatly appreciate her kindness More

by YESSIE1811 Verified Customer Verified Customer

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Everything was on time and everyone was very polite Communication was great via telephone and text messaging Communication was great via telephone and text messaging More

by Lsilva23 Verified Customer Verified Customer

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Very professional and very up front about what was needed. Talked to me throughout the process and even videoed my vehicle while telling me what was wrong. needed. Talked to me throughout the process and even videoed my vehicle while telling me what was wrong. More

by wmdepascale Verified Customer Verified Customer

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