Nelly Justiniano

I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back. More

by nisamia1 Verified Customer Verified Customer

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Very kind and informative. Felt like I was being looked out and appreciated having them check my car overlay Felt like I was being looked out and appreciated having them check my car overlay More

by Yari83916 Verified Customer Verified Customer

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Nelly Justino is amazing totally love her working with her, she’s professional and sweet her, she’s professional and sweet More

by GISELLASANCHEZ92.GS Verified Customer Verified Customer

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This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester More

by Julie Kessler Verified Customer Verified Customer

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I was charged over $3,600 for breast's, new rotors, front arm controls and oil change. My breaks started to squeak and just by chance I brought my car into another service station closer to home for and an i arm controls and oil change. My breaks started to squeak and just by chance I brought my car into another service station closer to home for and an inspection to find out my oil was dangerously low. Liberty Honda NEVER changed or replaced the oil! NOT a happy customer!!!!! More

by Agriesing Verified Customer Verified Customer

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Very knowledgeable service advisor. Thoroughly inspected the vehicle. Suggested service that would keep the 2022 CRV running in tip top shape. Thoroughly inspected the vehicle. Suggested service that would keep the 2022 CRV running in tip top shape. More

by tyronet138 Verified Customer Verified Customer

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I am not happy with the sales dept, but I am very happy with the service team. I purchased a car on 24 June and I still do it have my registration . I get not communication from the sales team unless I cal with the service team. I purchased a car on 24 June and I still do it have my registration . I get not communication from the sales team unless I call to initiate the discussion. The inability to get my registration is troubling, but the lack of communication is is unacceptable. On the other hand the service dept is the best that I have ever worked with. They are professional, knowledgeable and very helpful. Now that I have had the vehicle for almost three weeks, I would like to point out a few concerns with the CRV exl. How can you provide such great alloy wheels, but not include locking nuts to prevent theft of those wheels? Why do you have a specific location for a cargo cover, but not provide the cover? Both of these items were standard in the last CRV exl that I purchased in 2020. Trying to save a few pennies on anti theft items does not make sense. I have had only Hondas since the late 1990’s but this may be my last as other manufacturers provide greater value for the price. More

by SUBGUYHZ Verified Customer Verified Customer

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Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service. Customer Care. I’m Very Satisfied With Liberty Honda Service. More

by KENROYSERGEANT41 Verified Customer Verified Customer

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Great communication and quick service. Didn’t try to get me to pay for extra services that weren’t needed. Will definitely use them again. Didn’t try to get me to pay for extra services that weren’t needed. Will definitely use them again. More

by mjillwilliams Verified Customer Verified Customer

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Great customer service advisor was friendly and kept me informed on repairs, great job guys informed on repairs, great job guys More

by doc_holladay860 Verified Customer Verified Customer

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