110 Reviews
Write a Review110 Reviews of Nelly Justiniano
July 15, 2026
Very knowledgeable service advisor. Thoroughly inspected the vehicle. Suggested service that would keep the 2022 CRV running in tip top shape. Thoroughly inspected the vehicle. Suggested service that would keep the 2022 CRV running in tip top shape. More
Other Employees Tagged: Chloe Truglio, Chandler Boutin, Svetlana Reish
July 13, 2026
I am not happy with the sales dept, but I am very happy with the service team. I purchased a car on 24 June and I still do it have my registration . I get not communication from the sales team unless I cal with the service team. I purchased a car on 24 June and I still do it have my registration . I get not communication from the sales team unless I call to initiate the discussion. The inability to get my registration is troubling, but the lack of communication is is unacceptable. On the other hand the service dept is the best that I have ever worked with. They are professional, knowledgeable and very helpful. Now that I have had the vehicle for almost three weeks, I would like to point out a few concerns with the CRV exl. How can you provide such great alloy wheels, but not include locking nuts to prevent theft of those wheels? Why do you have a specific location for a cargo cover, but not provide the cover? Both of these items were standard in the last CRV exl that I purchased in 2020. Trying to save a few pennies on anti theft items does not make sense. I have had only Hondas since the late 1990’s but this may be my last as other manufacturers provide greater value for the price. More
Other Employees Tagged: Tim Leyden
July 06, 2026
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service. Customer Care. I’m Very Satisfied With Liberty Honda Service. More
Other Employees Tagged: James Lanzo, Chloe Truglio, Matthew Falcon, Chandler Boutin, Svetlana Reish
June 29, 2026
The dealership gave me good information on the status of my car. They called me when my car was ready. my car. They called me when my car was ready. More
Other Employees Tagged: James Lanzo, Chloe Truglio, Matthew Falcon, Chandler Boutin, Svetlana Reish
June 26, 2026
Quick to get an appointment. Quick to respond to my text messages. All around a great experience. I will definitely go back to the hartford location from now on. Quick to respond to my text messages. All around a great experience. I will definitely go back to the hartford location from now on. More
Other Employees Tagged: Nelly Justiniano

