Dealership Experience
5 yrs, 9 mos
Industry Experience
25 yrs, 9 mos
Specialties & Trainings
US Army Retired
63 Reviews
Write a Review63 Reviews of Nelson Munoz
February 13, 2021
I have bought several cars from Yonkers Kia. Once I purchased a car at Yonkers Kia , I could not even think about going back to a traditional dealership. Amazing selection of high-quality cars, no pres purchased a car at Yonkers Kia , I could not even think about going back to a traditional dealership. Amazing selection of high-quality cars, no pressure sales and incredible customer service. Jose P. is a compassionate sales professional. Need some financing? Chris A will have you locked in with a great rate in minutes. This is truly a family owned and operated business, and they won’t let you forget it. I just can’t say enough positive things about my experiences. One positive purchase experience may be a fluke, but every time I purchase a car, I get outrageous customer experience. I don’t know how Nelson M. And his team do it, but keep up the good work Yonkers Kia! More
Other Employees Tagged: Christian Acevedo, Jose Pena
February 06, 2021
Had the greatest experience at Kia today. The new crew is exceptionally great led by Mikhail I've been a Kia loyalist for the last three years and Mikhail reassured me that I could stay a customer for life t exceptionally great led by Mikhail I've been a Kia loyalist for the last three years and Mikhail reassured me that I could stay a customer for life they took care of my old Sorento and I fell in love with a new one so needless to say I walked away with a new Sorento I'm keeping my original baby Sorento and I'm walking away with the Kia Sportage thanks to Nelson and to Jose Pena . Theymade my experience easy and simple . No b******* no high pressure sales, they took their time with me explained everything thoroughly which is rare,Jose took his time with test driving and making me feel comfortable with my purchase. already have three customers for them and I'm going to bring my whole family to them so thanks again and big shout out to Kia of Yonkers More
Other Employees Tagged: Matt Adovic , Efrain Barcos, Mikhail Kopilovich, Jose Pena, Mikhail,
February 02, 2021
Excelente servicio, me hicieron sentir como en familia, contestaron todas mis dudas y trabajaron conmigo hasta lograr llevarme mi nueva Kia Telluride y estoy SUPERRR FELIZ . Gracias a todos por su profesio contestaron todas mis dudas y trabajaron conmigo hasta lograr llevarme mi nueva Kia Telluride y estoy SUPERRR FELIZ . Gracias a todos por su profesionalismo, DEFINITIVAMENTE los recomendare!!! More
Other Employees Tagged: Matt Adovic , Jose Pena
January 23, 2021
Pretty straightforward. No hidden fees. Efficient and quick with all the processing. Excellent customer service and thoroughness with the vehicle purchase. Yonkers Kia values your time and your money. quick with all the processing. Excellent customer service and thoroughness with the vehicle purchase. Yonkers Kia values your time and your money. More
Other Employees Tagged: Matt Adovic , Joseph Nuss
January 20, 2021
Excellent service great people, bring my car for a tire concern, toke care of it right away thanks to Yonkers Kia. Service people are great concern, toke care of it right away thanks to Yonkers Kia. Service people are great More
Other Employees Tagged: Matt Adovic, Tina Cruz , Christian Acevedo, Efrain Barcos, Yocariny Duran, Mohammed Khan, Mikhail Kopilovich, Carlos Molina, Frank Portaro
January 16, 2021
Yonkers Kia Shannon & Nelson were very attentive ,excellent & very helpful they work with you on getting the vehicle that you looking for and also with the price, I really recommend these two for th ,excellent & very helpful they work with you on getting the vehicle that you looking for and also with the price, I really recommend these two for their excellent customer service skills. More
Other Employees Tagged: Shannon (5 stars)
January 08, 2021
Originally came here interested in the new Telluride but it fell a bit outside of my budget. Benjamin and was keen to point out some similarities between that and the new 2021 Sorento X-line and set me up w it fell a bit outside of my budget. Benjamin and was keen to point out some similarities between that and the new 2021 Sorento X-line and set me up with a test drive... Wow! I feel like I got the car I ACTUALLY wanted now and I felt cared for the entire time. Very happy. Cheers and Happy New Year to Ben and everyone at YoKIA!! More
Other Employees Tagged: Matt Adovic , Benjamin DeLeon, Lou Gashi
December 28, 2020
Finance department outstanding. Sales did not fulfill promise of calling after pickup of vehicle. Prep was not satisfactory, numerous scuffs and fingerprints on vehicle. Required over 10 phone calls and promise of calling after pickup of vehicle. Prep was not satisfactory, numerous scuffs and fingerprints on vehicle. Required over 10 phone calls and emails to finally receive promotion gift. When I went to pickup TV manager decided to make me wait while he ate his pizza lunch. More
Other Employees Tagged: Matt Adovic , Eddie Szubzda

