

591 Reviews
Write a Review591 Reviews of Nelson Samson
June 09, 2025
Todd was very helpful, friendly, and informative. I will be returning to Wondries to service my vehicle because of him. Thanks Todd. I will be returning to Wondries to service my vehicle because of him. Thanks Todd. More
Other Employees Tagged: Kanika Khiev, John Kan, Emilio Ruiz, Todd Tamaki
June 04, 2025
Good service l like it l will come back later thank you for take care my car good for take care my car good More
Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Isaac Perez, Jason Pysher, Todd Tamaki
June 04, 2025
My experience with service dept: It all depends on your service mgr. My wait time was @3 1/2 hr. (No updates). I had to find out myself... Needed car for weekend job. I called for Tue to reschedule because service mgr. My wait time was @3 1/2 hr. (No updates). I had to find out myself... Needed car for weekend job. I called for Tue to reschedule because they needed more time to find problem. Second mgr kept me updated. Communications was there. Pickup date was delayed again. Next day He sent Uber to pick me up... and I lived happily ever after. More
Other Employees Tagged: Nelson Samson
June 03, 2025
Nelson always coming through and Toyota dealer always taking care of their customers. Amazing place to take your car. taking care of their customers. Amazing place to take your car. More
Other Employees Tagged: Would also like to speak on Ken the mechanic amazing guy and super knowledgeble.
June 03, 2025
Brought car in to replace engine battery and basic maintenance service. Was told it would take 2-3 hours. Ended up taking 5. Had to look for Nelson twice to get an update. Ended up having to the an maintenance service. Was told it would take 2-3 hours. Ended up taking 5. Had to look for Nelson twice to get an update. Ended up having to the an Uber to a 2pm lunch date. When I told Nelson that I had to leave for my lunch date at 1;45pm, he tells me that they’re putting the tires back on. What? Toyota paid for outbound Uber. I paid for the inbound Uber because it would have been too much of a hassle to call Nelson and tell him to book an uber for me. Not what I expected for my Saturday. More
June 02, 2025
Everything was easy, timeliness was great considering ot was a weekend. Peolpe were friendly. All recommendation qas done.nprice qas fair. Promised time was accurate was a weekend. Peolpe were friendly. All recommendation qas done.nprice qas fair. Promised time was accurate More