Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
591 Reviews
4.7

591 Reviews

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591 Reviews of Nelson Samson

June 09, 2025

Dealership Rating
Employee Rating

Todd was very helpful, friendly, and informative. I will be returning to Wondries to service my vehicle because of him. Thanks Todd. More

by ELCHILE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Wondries Toyota responded

ELCHILE36, thank you for continuing to service with us. We are happy Todd continues to take great care of your vehicle service needs. We appreciate your business and value you as our customer.

June 07, 2025

Dealership Rating
Employee Rating

Good deals. Quick service. Clear communication. Friendly staff. Knowledgeable about their products. Clean area. Mo problems. More

by RVALE94873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Wondries Toyota responded

RVALE94873, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

June 06, 2025

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Employee Rating

1st time customer, power was out for my 1st appointment. Service tech called me when power restored, in/out in time promised. More

by THODGECAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Wondries Toyota responded

THODGECAL, thank you for choosing Wondries Toyota for your 1st service visit. We are happy Tech remained communicative during power outage and got you on your way. We appreciate your business and value you as a customer.

June 04, 2025

Dealership Rating
Employee Rating

Good service l like it l will come back later thank you for take care my car good More

by UNSETHARITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Wondries Toyota responded

UNSETHARITH, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We value your business and look forward to serving you again.

June 04, 2025

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Employee Rating

My experience with service dept: It all depends on your service mgr. My wait time was @3 1/2 hr. (No updates). I had to find out myself... Needed car for weekend job. I called for Tue to reschedule because More

by PTADASHISAK
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

Jun 05, 2025

Wondries Toyota responded

PTADASHISAK, thank you for servicing with us and for providing feedback. We appreciate your business and apologize communication was not all proactive. We value you as a customer.

June 03, 2025

Dealership Rating
Employee Rating

Nelson always coming through and Toyota dealer always taking care of their customers. Amazing place to take your car. More

by CESARV101893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Would also like to speak on Ken the mechanic amazing guy and super knowledgeble.

Jun 04, 2025

Wondries Toyota responded

CESARV101893, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience assisted by Nelson and Ken. We appreciate your business and value you as our customer.

June 03, 2025

Dealership Rating
Employee Rating

They explained everything to me, and provided a not to exceed estimate. They provided a nice rental car because the repair couldn’t be completed in one day. More

by MONIQUE1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Wondries Toyota responded

Monique1120, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

June 03, 2025

Dealership Rating
Employee Rating

Nelson was very helpful and accommodating. You guys really helped me when it counted!! Thank you very much! More

by MORRISMCFLY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Wondries Toyota responded

MorrisMCFLY86, thank you for servicing with us and for providing feedback. We are happy Nelson was able to help when you really needed service. We appreciate your business and value you as our customer.

June 03, 2025

Dealership Rating
Employee Rating

Brought car in to replace engine battery and basic maintenance service. Was told it would take 2-3 hours. Ended up taking 5. Had to look for Nelson twice to get an update. Ended up having to the an More

by SKTOY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Wondries Toyota responded

SKTOY67, thank you for servicing with us. We are sorry you were inconvenience by wait time during your recent service visit. You are welcome to contact the Service Drive Mgr, John Kan 626-289-8000 as you may need when onsite or at any time. We appreciate your business and value you as a customer.

June 02, 2025

Dealership Rating
Employee Rating

Everything was easy, timeliness was great considering ot was a weekend. Peolpe were friendly. All recommendation qas done.nprice qas fair. Promised time was accurate More

by CHRISTINE.ANUPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Wondries Toyota responded

Christine.Anupol, thank you for servicing with us. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

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