Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 10

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Nelson Samson

May 29, 2025

Dealership Rating
Employee Rating

Nelson, he was very kind be professional and very helpful. Explain it to me. Everything every detail that I have to Know And I answer Every Questions, I, Have Very Good Man. More

by Romo’s photography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez, Nelson very professional, very kind. Very helpful.

May 30, 2025

Wondries Toyota responded

Romo's photography, thank yo for servicing with us and for providing feedback. We are happy you had a pleasant service experience assisted by Nelson. We appreciate your business and value you as a customer.

May 26, 2025

Dealership Rating
Employee Rating

Todd was very kind and informative. I really appreciate the professional courtesy and services Todd provided. More

by SHIRLEY.LEE2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Wondries Toyota responded

Shirley.Lee2009, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience assisted by Todd. We appreciate your business and value you as a customer.

May 25, 2025

Dealership Rating
Employee Rating

Always professional and super friendly. Usually Provides refreshments and ac is nice during the summer or hot days. I always take my car here for service. More

by CAESARROMERO41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Wondries Toyota responded

Caesarromero41, thank you for servicing with us. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

May 24, 2025

Dealership Rating
Employee Rating

Great in person service. Over the phone was a bit harder maybe due to dealership being busy. However once I spoke to Nelson at his desk he was more than ready to explain what More

by CGDOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Wondries Toyota responded

CGDOAN, thank you for servicing with us and providing feedback. We are happy to hear you reached Nelson and he was able to assist. We appreciate your business and value you as a customer.

May 24, 2025

Dealership Rating
Employee Rating

The place is nice looks good. And the attention is good as well I hadn’t a bad time there 😉 More

by isaiasalvarez79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Wondries Toyota responded

isaiasalvarez79, thank you for servicing with us. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

May 23, 2025

Dealership Rating
Employee Rating

Very helpful, goes the extra distance to help me. Great attitude. Great personality. Greated me first thing with a smile. Hope she gets a employee of the month award. She deserves it. More

by ROQNLARRY1067
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev

May 27, 2025

Wondries Toyota responded

ROQNLARRY1067, Thank you for servicing with us and your kind words. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

May 23, 2025

Dealership Rating
Employee Rating

Service advisor Nelson Samson billed me for an unnecessary and overpriced service without my explicit consent, despite my vehicle being covered under Toyota Care Plus Prepaid Maintenance Program. More

by INGCRCV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2025

Wondries Toyota responded

INGCRCV, thank you for servicing with us and providing feedback. We strive for customer service daily and are concerned you feel you were incorrectly charged. Please contact Service Drive Mgr, John Kan 626-289-8000 so he may review your maintenance records. We appreciate your business and value you as a customer.

May 22, 2025

Dealership Rating
Employee Rating

Great job! !!!! Thank you very much for the service . I will return. For my next service. More

by ruben_gallardo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Wondries Toyota responded

ruben_gallardo1, thank you for servicing with us. We are happy you had a great service experience. We appreciate your business and look forward to serving you again next time.

May 21, 2025

Dealership Rating
Employee Rating

Thank you , Mr. Nelsom do the good job, and wonders Toyota Maybe see you at weekend More

by EDWINKOK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Wondries Toyota responded

EdwinKOK2, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience assisted by Nelson. We appreciate your business and look forward to serving you again.

May 21, 2025

Dealership Rating
Employee Rating

Cortesía atención calidad profesionales eficiencia amabilidad compromiso peguen vien. Bueno bonito no ten caro porfavor More

by Fidencio Ramírez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Wondries Toyota responded

Fidencio Ramirez, thank you for servicing with us. We are happy you had a professional service experience. We appreciate your business and value you as a customer.

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