Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 19

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Nelson Samson

February 16, 2025

Dealership Rating
Employee Rating

The vest dealer because you have professional employees in the town only professional employees they doing the best work More

by ALFREDO06272018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Wondries Toyota responded

Alfredo0672018, thank you for servicing with us and providing feedback. We are happy you have had a pleasant service experience. We appreciate your business and value you as our customer.

February 16, 2025

Dealership Rating
Employee Rating

Pleased with the service but wish the wait time wasn’t as long since I chose to stay there. More

by CTRAINOR22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Wondries Toyota responded

CTRAINOR22, thank you for servicing with us and providing feedback. We are glad you had a pleasant service experience, although a bit longer than convenient. We appreciate your business and value you as our customer.

February 13, 2025

Dealership Rating
Employee Rating

They basically just want to charge you more without telling you what you’re paying for. Not coming again. More

by HAWRA1KARIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2025

Wondries Toyota responded

Hawra1Karim, thank you for servicing with us and providing feedback. We are sorry there was a cost concern. We realize you have choice, if you are willing to give us another chance please feel free to contact Service Drive Mgr, John Kan for any assistance you may need. We appreciate your business and value you as a customer.

February 09, 2025

Dealership Rating
Employee Rating

15 muy bueno 👌 me atendieron bien con amabilidad atienden bien no espere nada de tiempo More

by SANTOSMARROQUIN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Wondries Toyota responded

SantosMarroquin48, thank you for servicing with us and providing feedback. We are happy you've had a pleasant service experience. We appreciate your business and value you as a customer.

February 09, 2025

Dealership Rating
Employee Rating

Excellent service. Thorough and friendly. Make an appointment and your in and out. Very pricey but it is the dealer More

by EROBLAZE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Wondries Toyota responded

EROBLAZE03, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

February 07, 2025

Dealership Rating
Employee Rating

I discovered my engine oil cap was missing the day after my service. The area around my engine is covered in oil and I had to rush to buy a new cap and replacement oil last night. More

by Arial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 10, 2025

Wondries Toyota responded

Hello Arial, thank you for servicing with us. We are sorry to hear your engine oil cap went missing. Will you please contact the Advisor or Customer Relations Manager so we know who you are and exchange details. We appreciate your business and value you as our customer.

February 07, 2025

Dealership Rating
Employee Rating

Everyone that I worked with was so kind and helpful. Nelson is top notch. He is truly an asset to the team. He provided excellent customer service. He followed up consistently on the progress of my vehi More

by TBRITTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Wondries Toyota responded

TBrittin, thank you for servicing with us and providing feedback. We are happy Nelson made the difference in your service visit. We appreciate your business and value you as our customer.

February 06, 2025

Dealership Rating
Employee Rating

Great customer service, awesome employees, didn't have to wait too long, and clean restrooms More

by NOL1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Wondries Toyota responded

NOL1988, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

February 02, 2025

Dealership Rating
Employee Rating

Employees that greet customers at the Service center are rude and dismissive about issues my brand new car was having. Horrible experience. I purchased another Toyota after my Prius broke down because I app More

by Melisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Wondries Toyota responded

Melisa, thank you for servicing with us and for providing feedback. Congratulations on your new Toyota! We are sorry to hear an employee/s was not helpful regarding concerns you are experiencing. If you would like to contact us to discuss concerns in further detail, please call Service Drive Mgr, John Kan 626-289-8000.

January 31, 2025

Dealership Rating
Employee Rating

What can I say? I only have service for my car twice a year and so far everything seems to be OK. Haven’t needed to do any repair work on my 2015 Prius so far and More

by SARAKR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, Angel Glorioso, Emilio Ruiz, Gordon Li , Ramon Elias Jr, Isaac Perez

Feb 03, 2025

Wondries Toyota responded

Sarakro, thank you for servicing and providing feedback. We are happy that service has been satisfactory so far. If you have questions regarding your radio, you are welcome to contact the Advisor or Service Drive Mgr, John Kan 626-289-8000. We appreciate your business and value you as a customer.

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