Friendly and professional, had my car towed in and they
addressed it promptly. Nelson called me and informed me if what needed to be repaired with an estimate and recommended repairs that needed to be done
addressed it promptly. Nelson called me and informed me if what needed to be repaired with an estimate and recommended repairs that needed to be done. No pressure. Estimate and cost were consummate with the work done. Used to go to Longo Toyota, but now Wonderies gets all my business. Top marks. A+++!
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by phinneyphillip1
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2024 -
Wondries Toyota responded
phinneyphillip1, we are happy to hear you and your vehicle made it here safely.
We are happy Nelson was readily available and took great care of your vehicle needs.
We appreciate your business, your kind comments, we look forward to serving you again.
I didn't have to wait long before someone greeted and my
car was taken in. Nelson was communicative and was clear about the process. I had to pick up my car after hours and Nelson handled that efficiently,
car was taken in. Nelson was communicative and was clear about the process. I had to pick up my car after hours and Nelson handled that efficiently, All. in all, a good experience and I wouldn't hesitate to come here again.
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by MICHELLE_B
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2024 -
Wondries Toyota responded
Michelle_B, thank you for servicing with us and providing feedback.
We are happy to hear you had an efficient service experience.
We appreciate your business, we look forward to serving you
again as you have need.
Gordon communicated well and informed me for future
services required. Prices are ridiculous and high.
services required. Prices are ridiculous and high.
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by Tonyandrade317
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2024 -
Wondries Toyota responded
Tonyandrade317, thank you for servicing with us and providing feedback.
We are happy to hear that Gordon was helpful.
For pricing, you are welcome to discuss with Advisor Gordon or
Service Drive Mgr, John Kan re: specials and timing of work to be performed.
We appreciate your business and value you as a customer.
Nelson is the best in the service department.
The prices are overpriced. Also no snacks.
The prices are overpriced. Also no snacks.
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by Tonyandrade317
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2024 -
Wondries Toyota responded
Tonyandrade317, thank you for servicing with us and providing feedback.
We are happy to hear you had a pleasant service experience with Advisor Nelson.
You are invited to check online or with Advisor for any Service specials that may occur.
We didn't have any complimentary snacks available on your date of service, however
there are prepackaged snacks available for sale in the Parts department that you may enjoy.
We appreciate your business and value you as a customer.
Excellent service!
Was in and out within 2hrs on a busy Saturday. I appreciate the hard work!
Was in and out within 2hrs on a busy Saturday. I appreciate the hard work!
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by VCONTRERASL.I.P
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2024 -
Wondries Toyota responded
VContrerasL.I.P, thank you for servicing with us on Saturday.
We are happy to hear you received excellent service and were in and out swiftly.
We appreciate your business and value you as our customer.
Nelson is very attentive and communicative.
It’s also great to be able to drop off the car the night before.
It’s also great to be able to drop off the car the night before.
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by MERISA
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Wondries Toyota responded
Merisa, thank you for servicing with us and providing feedback.
We are happy to hear Nelson provided you with excellent service.
We appreciate your business and value you as our customer.
No one said good morning, service advisor didnt smile,
super dry. Didnt want to talk to me! Also the guys taking my car were just miserable. The cashier ladies too had attitude! No smiling and no welcomin
super dry. Didnt want to talk to me! Also the guys taking my car were just miserable. The cashier ladies too had attitude! No smiling and no welcoming attitude!
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by ROGNUN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
No one had name tags
Dec 02, 2024 -
Wondries Toyota responded
ROGNUN, thank you for servicing with us.
We strive to provide excellence in service delivery and are happy you brought
this concern to our attention. We are sorry to hear you were not made welcome
during your recent visit and will do our best to improve.
We appreciate your business and value you as a customer.
I Bought my truck here but would never go back for
service . Horrible customer service!
service . Horrible customer service!
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by cj8mar
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Wondries Toyota responded
cj8mar, thank you for servicing and for providing feedback.
We are sorry to hear you had an unsatisfactory service experience.
Please feel free to contact Service Drive Mgr, John Kan 626-289-8000
if you would like to discuss in further detail.
We appreciate your business and value you as a customer.
The personnel, especially in the car services and
maintenance department, are exceptional at their job. Nelson Samson, in particular, provided outstanding assistance with my car maintenance insurance
maintenance department, are exceptional at their job. Nelson Samson, in particular, provided outstanding assistance with my car maintenance insurance, helping me save money. I was attended to promptly, the service was quick, and the waiting period was minimal. Overall, I am very satisfied with the experience.”
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by BALDEMORQUICKALLAN
Verified Customer
Verified Customer
Service Price Transparency
The best customer services EVER employees are so polite
and helpful. Wishing Wondries stays forever.
and helpful. Wishing Wondries stays forever.
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by ushahassenberg
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Wondries Toyota responded
ushahassenberg, thank you for servicing and for providing feedback.
We are happy to hear you had a really pleasant service experience.
We appreciate your business and value you as our customer.
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