660 Reviews
Write a Review660 Reviews of Nelson Samson
November 28, 2024
They did the service in my car quick and accurate. Im very satisfy with the service they did Im very satisfy with the service they did More
Other Employees Tagged: Kanika Khiev, Lauren Rodriguez, JR Acevedo, Emilio Ruiz, Gordon Li , Henry Barahona, Ramon Elias Jr
November 24, 2024
Mr. Samson was very helpful. service appoint however took a long time and I noticed i was recommended and charged the brake fluid replacement again this appointment, although i had the same service only last a long time and I noticed i was recommended and charged the brake fluid replacement again this appointment, although i had the same service only last year. I dont like that the system doesn’t keep track of services done when you’ve already had my car history in the system. I could have saved an unnecessary $145 if Toyota was honest about the ph measure of the brake fluid and reminded me that my fluid was already recently changed. I usually trust the service recommendations but this seems like a cash grab on toyota’s part. More
November 23, 2024
Nelson is very knowledgeable and a very cordial person. I am happy that he is my service advisor. I am happy that he is my service advisor. More
Other Employees Tagged: Kanika Khiev , Ramon Elias Jr
November 21, 2024
It's always a great experience taking my Toyota to Wonderies. Staff is always friendly and helpful. Wonderies. Staff is always friendly and helpful. More
Other Employees Tagged: Kanika Khiev, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Ramon Elias Jr, Isaac Perez
November 17, 2024
This was my second visit to Wonderies in one year. The first was for a flat tire. I was very disappointed with the wait time, explanation of issue, and cost. I went back for an oil change because I The first was for a flat tire. I was very disappointed with the wait time, explanation of issue, and cost. I went back for an oil change because I received a coupon. Nelson was fine bit not very friendly. I would have appreciated an explanation of services I need for a 100,000 service check but instead I just felt he was trying to up sell me. Lastly, when picking up my car from the oil change. Nelson did not explanation the notes in the service receipt. It read i refused a service but no needed or reccomended repairs were discussed with me. I had my Toyota Landcruiser for 30 years always went to Toyota of Gendora with excellent service. I now have a FJ Cruiser and have been disappointed both times I have gone to Wonderies Toyota for service. More
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