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Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 6

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Nelson Samson

July 06, 2025

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Employee Rating

It was not not very approachable to ask or to clarify issues with my car. More

by STMARYANDJESUS01
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Recommend Dealer
Yes
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Jul 07, 2025

Wondries Toyota responded

STMARYANDJESUS01, thank you for servicing with us and for providing feedback. We sorry your visit was not satisfactory and apologize that an employee was not readily available. You are welcome to ask for the on duty Service Drive Manager if ever you encounter lack of availability of one of our Service team members. We appreciate your business and value you our customers.

July 04, 2025

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It was a great experience, and there was customer service who could speak Mandarin, which was very good for Chinese. I think I will come back next time. More

by NX5ZMRGKSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

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Jul 07, 2025

Wondries Toyota responded

NX5ZMRGKSP, thank you for servicing with us and for providing feedback. We are happy you had a great service experience. We appreciate your business and look forward to serving you again.

July 03, 2025

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Employee Rating

She’s good. I like her. Reliable and approachable. She knows what she’s doing and she explains all things that I don’t understand about my car. More

by STARGAZER-1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev

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Jul 07, 2025

Wondries Toyota responded

STARGAZER-1958, thank you for servicing with us and for providing feedback regarding Advisor KK. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

July 03, 2025

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Employee Rating

People are nice, friendly to me. I’m appreciated. The show room is big, convenient place to be at. I hope they will have shutters service back. Thank you for your service More

by Philip Pham
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Wondries Toyota responded

Philip Pham, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

June 29, 2025

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Employee Rating

Nelson is great he help me with the concern for my car ,keep up the good work More

by JAYR
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Wondries Toyota responded

JAYR, thank you for servicing with us. We are happy you had a great service visit assisted by Advisor Nelson. We appreciate your business and value you as a customer.

June 29, 2025

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Much appreciated Uber rides to from home, dental, and dealer, when the service took extra time to complete. Very thoughtful and professional. More

by FIB0GANN
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Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Wondries Toyota responded

FIBOGANN, thank you for servicing with us and for providing feedback. We are happy you had a professional service experience. We appreciate your business and value you as a customer.

June 29, 2025

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Employee Rating

Service provider did not update me on the progress of my service. He did not explain findings from the inspection and was unable to answer my question regarding prior service. More

by wendyn515
Recommend Dealer
Yes
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Jun 30, 2025

Wondries Toyota responded

wendyn515, thank you for servicing with us and for providing feedback. We apologize you were not updated well regarding your vehicle. Please contact Service Drive Mgr John Kan 626-289-8000 so he can help. We appreciate your business and value you as a customer.

June 26, 2025

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Employee Rating

The team is always friendly & knowledgeable! My next car will likely be purchased there! Great work guys 👌 More

by MOK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

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Jun 26, 2025

Wondries Toyota responded

MOKO, thank you for servicing with us and for providing feedback. We are happy our team continues to be of great service to you. We appreciate your business and are happy to help anytime.

June 25, 2025

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Efficient and friendly service. Employees are very nice and accommodating and easy to work with. More

by JENNIFER@MINGHONGFOOD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Wondries Toyota responded

Jennifer@MINGHONGFOOD.COM, thank you for servicing with us and for providing feedback. We are happy you had an efficient service experience. We appreciate your business and value you as a customer.

June 24, 2025

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Employee Rating

Great service as usual. I dropped off my vehicle off in the morning and was surprised to find out it was ready in just a few hours. Todd is Great. More

by ELCHILE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, John Kan, Todd Tamaki

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Jun 25, 2025

Wondries Toyota responded

ELCHILE36, thank you for servicing with us and for providing feedback. We are happy you had another great service experience. We appreciate your business and value you a customer.

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