Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 7

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Nelson Samson

June 24, 2025

Dealership Rating
Employee Rating

Amabilidad sobre todo y confiabilidad en el servicio gracias por su servicio sigan igual y mejorando More

by MARIO Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Wondries Toyota responded

Mario Gonzalez, thank you for servicing with us and for providing feedback. We are happy you had a confident service experience. We appreciate your business and value you as a customer.

June 22, 2025

Dealership Rating
Employee Rating

Tod Tamaki-san wa totemo subarashii kata desu. Service advisor to xxxxe saikou desu. Teikyou sareta service ni tsuite, kuwashiku setsumei xxxxe kuremaxxxxa. Sagyou wa professional katsu jinsoku n More

by HAOHMARU55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez, Service Technicians in the shop are also the unsung heros. Please include them to your roster. It's a team effort.

Jun 23, 2025

Wondries Toyota responded

HAOHMARU55, thank you for servicing with us and for providing feedback regarding Advisor Todd and our Service Technicians. We are happy you are pleased with service provided. We appreciate your business and value you as our customer.

June 22, 2025

Dealership Rating
Employee Rating

Wondries is the best! Todd is always professional and ready to help! I feel safe in his hands! More

by dnh5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Tamaki

Jun 23, 2025

Wondries Toyota responded

dnh5, thank you for servicing with us and providing feedback. We are happy you continue to be pleased with the service provided by Todd and the Service team. We appreciate your business and value you as customer.

June 21, 2025

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Employee Rating

The paint was done very well, I feel like having a new car again. But somehow there is a 3/4 inch of scratch left at the left bottom corner of my windshield. Hopefully you will be careful next time. More

by Charleyshum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Pysher

Jun 23, 2025

Wondries Toyota responded

Charleyshum, thank you for servicing with us and for providing feedback. We are happy you had a great paint experience and are feel like you have a new car again. If you would like to review any portion of the work completed you may contact the Service Drive Mgr, John Kan 626-289-8000. We appreciate your business and value you as a customer.

June 20, 2025

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Employee Rating

Helpful and listen my problem. Explain what the problem caused. Experience and knowledge, well conversation and helpful to solve my concerns More

by ANLUO626
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

Jun 23, 2025

Wondries Toyota responded

ANLUO626, thank you for servicing with us. We are happy our Advisor has listened and helped to solve your automotive concerns. We appreciate your business and value you as a customer.

June 20, 2025

Dealership Rating
Employee Rating

Everytime I take my car to the service department Nelson provided me with great service. More

by ARIADNA0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Wondries Toyota responded

ARIADNA0812, thank you for servicing with us, We are happy you had gained rapport with Advisor Nelson and that he is taking great care of your vehicles needs. We appreciate your business and value you as a customer.

June 20, 2025

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Employee Rating

The photos are essential when telling a customer of repairs. Overcoming dealer reputation of overselling repairs is essential. Photos do the trick and add credibility. I stopped coming because agent la More

by SRWHITMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Wondries Toyota responded

SRWHITMO, thank you for servicing with us and for providing feedback. We are happy you have found value you our automotive photo/video process. We appreciate your business and value you as a customer.

June 19, 2025

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Employee Rating

AVERAGE SERVICE NOTHING SPECIAL I HAVE BEEN TO OTHER DEALERSHIPS THAT ARE MORE CUSTOMER SERVICE ORIENTED. YOUR SERVICE PRICES ARE EXTREMELY HIGH. More

by ROD422MR
Recommend Dealer
Yes
Jun 23, 2025

Wondries Toyota responded

ROD422MR, thank you for servicing with us. We strive to provide customer service daily and are sorry if we have missed the mark. You are invited to speak with the Service Drive Mgr John Kan while on property or after 626-289-8000 if you would like to discuss details of your visit or costs. We appreciate your business and value you as a customer.

June 18, 2025

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Employee Rating

Good service. I bought the car from this dealer and the car has been servicing by the same dealership. Very good service. But I don’t know if I would buy a new c More

by TMNHDIEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Wondries Toyota responded

TMNHDIEP, thank you for your business at time of sale and while servicing. We are happy you are having pleasant service experiences and welcome you back whenever your vehicle may need. For future, if you have question or concern about new vehicle pricing or tradein you are welcome to contact our General Sales Manager direct so that he may assist you 626-289-8000. We appreciate you and value you as a customer.

June 18, 2025

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Employee Rating

The service is very good, the staff is enthusiastic and provides detailed information about the service More

by WSKCN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Wondries Toyota responded

WSKCN, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

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