Nelson Samson | Page 62

Their service is somewhat good. The problem is that last time I went there, 09/11/2021 at 9am for change oil and multi point inspection, they promise to finished at 12NN, that's 3 hours. So I waited patient time I went there, 09/11/2021 at 9am for change oil and multi point inspection, they promise to finished at 12NN, that's 3 hours. So I waited patiently, but when 12nn came, still no car, I followed up to them. I was able to get my car at 12:45 PM. Imagine waiting for more than 3 hours. More

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Nelson Samson was excellent. I did feel rushed since they texted me my car was almost ready at 3:48 and I needed to pick up my car by 4:00pm. With that said, customer service is always great here. texted me my car was almost ready at 3:48 and I needed to pick up my car by 4:00pm. With that said, customer service is always great here. More

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Everyone was courteous and polite. Service was good. Making an appointment with easy. I would recommendWondries Toyota Service Center for my friends who have Toyotas Making an appointment with easy. I would recommendWondries Toyota Service Center for my friends who have Toyotas More

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Excellent work! The service and customer assistance was amazing thank you will always continue to return to this maintenance amazing thank you will always continue to return to this maintenance More

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Excellent service , courteous and friendly. The whole staff treats you like family. staff treats you like family. More

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This dealer never obey customer, see the defective always say ok, I even mentioned the problems several times, the service advisor lie to me she did write it down. Big lier. I would never recommend my frie say ok, I even mentioned the problems several times, the service advisor lie to me she did write it down. Big lier. I would never recommend my friend come to this place to have another services. More

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It took 2 hours to change my oil. I had an appointment and I arrived b 4 opening. I was #3 in the que. Also I never got an email about the multi point inspection. Additionally on my receipt, it said I ne and I arrived b 4 opening. I was #3 in the que. Also I never got an email about the multi point inspection. Additionally on my receipt, it said I needed air and cabin filter replacement. What a lie. I replaced them both myself about 6 weeks ago. I cannot trust this dealership. Tried to buy 2 cars here b4 and got a bait and switch. 👎👎👎 More

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Always take care of me when I show up for my toyota maintenance or work. I've been to larger dealership which I won't name but they take forever just for an oil change. Wondries always takes care of me maintenance or work. I've been to larger dealership which I won't name but they take forever just for an oil change. Wondries always takes care of me. Thanks Nelson and his Crew. More

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Although it was pricey on the labor, I know that taking it to professionals, I know it would be done properly and quickly. Thank you! it to professionals, I know it would be done properly and quickly. Thank you! More

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Amazing experience. Thank you Nelson, always helpful and high quality customer service. Excelent all around, service done in time and taking care of your customers. high quality customer service. Excelent all around, service done in time and taking care of your customers. More

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