Nelson Samson | Page 63

Always understanding When we can’t pick up the truck immediately. They usually get the work done in less time than you expect. Everything is very clean they are always willing to let us come at any ti immediately. They usually get the work done in less time than you expect. Everything is very clean they are always willing to let us come at any time we would like they know the warranty information. More

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Very nice Person Nelson Samson and good service I Very nice Person Nelson Samson and good service I service that Mr samsom told me is on time and he called me right away when its done Very nice Person Nelson Samson and good service I service that Mr samsom told me is on time and he called me right away when its done More

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Very professional, courteous and friendly. Clear explanations and the delivery person did the extra effort and wiped down my car interior and door access with alcohol - explanations and the delivery person did the extra effort and wiped down my car interior and door access with alcohol - More

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I bought a 2018 RAV4 XLE from Enterprise Rentals in San Gabriel last year, it was a rip off. I should have bought it from Wondries Toyota instead. But I get it serviced at Wondries and I like that when its Gabriel last year, it was a rip off. I should have bought it from Wondries Toyota instead. But I get it serviced at Wondries and I like that when its due for 6-months maintenance, Wondries Toyota keeps reminding me. Service fees are reasonable and affordable. More

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I'm not particularly happy with my service visit today. First, I arrived for my 9:15am smog check appointment at 9am but didn't get checked in until 9:40am. Second, I asked for a discount on the labor but First, I arrived for my 9:15am smog check appointment at 9am but didn't get checked in until 9:40am. Second, I asked for a discount on the labor but got none. I used to get $10 off but not anymore. I have been coming here since I bought my car here in December of 2003. I guess loyalty doesn't really pay. More

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It's more costly than I thought, but, I'm glad I could have the broken radio fixed! Somehow it will take a week to order,at there is a chance. have the broken radio fixed! Somehow it will take a week to order,at there is a chance. More

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Customer service was excellent. Nelson went the extra mile to keep me informed and minimize my inconvenience all through the process. I will keep going to Wondries and keep asking for Nelson. mile to keep me informed and minimize my inconvenience all through the process. I will keep going to Wondries and keep asking for Nelson. More

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Terrible service I waited for like 3 to 4 hours Nelson the service rep didn't care if I was there or not he didn't explain what my car needed after they checked it now I have to go back to find out how mu the service rep didn't care if I was there or not he didn't explain what my car needed after they checked it now I have to go back to find out how much it's going to cost me for each service. But I am probably going to try downey.toyota and I kept. On saying bad service but no one care. I've been taking my car there since I bought a Toyota last year but not no more horrible that guy even probably forgot I was there bad service with Nelson bad experience ever and no one cared if I was upset or uncomfortable no one in that department care I guess they don't have time they're probably on commission and want to get in as much cars as they could. More

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Very disturbing experience, bad communication, absolutely terrible customer service at this department with a particular service rep. Will not again want to deal with this rep! terrible customer service at this department with a particular service rep. Will not again want to deal with this rep! More

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The service was amazing for my recall. The appointment time and the service was perfect. Thank you Toyota wonders for a great experience. I would highly recommend this dealership for service any day. time and the service was perfect. Thank you Toyota wonders for a great experience. I would highly recommend this dealership for service any day. More

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