Nena Downey | Page 22
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
217 Reviews
Write a Review217 Reviews of Nena Downey
March 26, 2020
Windshield replacement Needed to have cracked windshield replaced. The appointment was easy to set up, the glass company coordinated everything with the dealer including in Needed to have cracked windshield replaced. The appointment was easy to set up, the glass company coordinated everything with the dealer including insurance. Dealer was able to provide a loaner, upon my return my car was wiped down on the door handles and steering wheel with appropriate wipes. Done within the time frame they predicted. More
Other Employees Tagged: Greg Nichols
March 19, 2020
Nana is a 5 Star Nena is friendly and very knowledgeable about their products and services. She always takes care of White Bear Lake Subaru’s customers. More importa Nena is friendly and very knowledgeable about their products and services. She always takes care of White Bear Lake Subaru’s customers. More importantly I trust the employees that work in the service department. More
March 07, 2020
Great service From the minute I drove into White Bear Subaru, I was delighted in the timely, respectful and quality service by all employees. I love my Subaru. From the minute I drove into White Bear Subaru, I was delighted in the timely, respectful and quality service by all employees. I love my Subaru. More
Other Employees Tagged: Luke Lien
March 05, 2020
My Sub The dealership treated us like one of the family, we can for routine maintenance and they explained the nature of maintenance and about the time invol The dealership treated us like one of the family, we can for routine maintenance and they explained the nature of maintenance and about the time involved, so no surprises,felt they had our interests at heart More
Other Employees Tagged: Manya Love
February 24, 2020
As always Luther Subaru did a fine job with service needed on my forester. Came in for recall fix and they also go the oil change done, tires rotated and an alignment complete. Waiting area is always needed on my forester. Came in for recall fix and they also go the oil change done, tires rotated and an alignment complete. Waiting area is always clean and well stocked and I love looking at the cars on the show room. Also my Salesperson was in and he always makes time to come over and say HI and make sure I am still satisfied with my purchase. Have never been disappointed yet in both Sales and Service. More
Other Employees Tagged: Chris Her
February 22, 2020
Pleased with car and service. They proactively addressed a small technical issue. Waiting area is beautiful. Thanks for the coffee and treats. Beats the heck out of Ford. a small technical issue. Waiting area is beautiful. Thanks for the coffee and treats. Beats the heck out of Ford. More
Other Employees Tagged: Dee Dhanraj, Luke Lien, Ue Vang , James Burton, Doug Hanson, Matt Hanson, Peng Lee, Nicole Love
February 13, 2020
I had to take my car in for a recall. Everyone at the dealership was very helpful, however, I had to bring it back to have it rechecked. Nena got me in the same day and Doug took great care of me. He kep dealership was very helpful, however, I had to bring it back to have it rechecked. Nena got me in the same day and Doug took great care of me. He kept me informed of how things were going and offered to get me a car if they had to keep it longer than expected. Very happy with the service! More
Other Employees Tagged: Doug Hanson