Neysha Ortiz
Neysha Ortiz at Genesis of Englewood powered by Benzel-Busch

Neysha Ortiz | Page 2

Service Advisor

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Neysha Ortiz

April 24, 2024

Dealership Rating
Employee Rating

Chris was very courteous and the whole team was very efficient. The concierge service promptly greeted me upon arrival, and the video made by the mechanic was very helpful. More

by willow1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Chris and our team provided you with courteous service and made your visit efficient. Warm Regards, Michael Hill mhill@benzelbusch.com

April 20, 2024

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Employee Rating

Excellent service, very professional and friendly. Make you feel at home. Highly recommended. Type of great employees More

by santanahhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that our team provided you with professional and friendly service. Creating a welcoming atmosphere where our customers feel at home is important to us, and we're glad we could achieve that during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

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Employee Rating

Profesional cordialy service, thankyou. Swift service. Technika level high knowlige and suppprtfor check up techniczna and financial. More

by WALERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words and positive feedback! Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

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Employee Rating

It was one of the most easiest servicing appointments. I have owned cars different cars but I am blown away by Genesis concierge service More

by jinay
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 22, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that your servicing appointment with us was one of the easiest you've ever had. Warm Regards, Michael Hill mhill@benzelbusch.com

April 17, 2024

Dealership Rating
Employee Rating

Very pleased with the professionalism of Ms Ortiz and pleased with the members of the service department More

by IRA5
Recommend Dealer
Yes
Apr 17, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that Ms. Ortiz and our service department team were able to provide you with the professionalism and service you deserve. Warm Regards, Michael Hill mhill@benzelbusch.com

April 16, 2024

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Employee Rating

Great customer service great staff took care of me right away highly recommend number 1 More

by allensabo74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that you had a positive experience with our team and that we were able to provide you with excellent customer service. Warm Regards, Michael Hill mhill@benzelbusch.com

April 12, 2024

Dealership Rating
Employee Rating

The entire experience, from scheduling the appointment to interacting with the valet staff, was exceptional. Every employee I encountered demonstrated the utmost professionalism and courtesy. Despite the fac More

by MIZSCOTT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your wonderful review! We're thrilled to hear that your entire experience with us, from scheduling your appointment to interacting with our valet staff, was exceptional. Providing top-notch service with professionalism and courtesy is what we aim for, and we're delighted that we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 12, 2024

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Employee Rating

Great service, very efficient and professional. I would not hesitate to go back there again and recommend Genesis of Englewood. More

by PAULFKRUGER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar

Apr 17, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your fantastic review! We're delighted to hear that you had a great experience with our service team. Providing efficient and professional service is what we strive for, and we're thrilled that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 10, 2024

Dealership Rating
Employee Rating

Amazing location, beautiful showroom. Definately will return to get my vehicle serviced there. Great staff More

by rite one mpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're thrilled to hear that you enjoyed your experience at our location and found our showroom beautiful. We're honored to have the opportunity to serve you, and we look forward to welcoming you back for your vehicle service needs. Warm Regards, Michael Hill mhill@benzelbusch.com

April 08, 2024

Dealership Rating
Employee Rating

Good service, I had some trouble getting my car picked up. Overall service was a quick turn around More

by LOUISJETHRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us. We're glad to hear that you received good service overall and that there was a quick turnaround for your vehicle. However, we apologize for any inconvenience you experienced in arranging for your car to be picked up. Your feedback is important to us, and we will take steps to improve our processes to ensure smoother coordination in the future. Warm Regards, Michael Hill mhill@benzelbusch.com

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