Nguyen Bui

Norm Reeves Honda Superstore - Huntington responded

Hello, Pablo. We're sorry to hear you're feeling dissatisfied, and we understand how frustrating it is when things don't meet your expectations. We'd like the chance to learn more about your concerns with the key, paint, and other items. Please reach out to Adam Denton, our General Manager, at adam.denton@normreeves.com.

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing this feedback. There are several decisions that come up during a vehicle purchase, and we want those conversations to feel informative rather than overwhelming. Your feedback gives us an opportunity to look at the experience from your perspective. Our General Manager, Adam Denton, would be happy to hear more at Adam.denton@normreeves.com.

Norm Reeves Honda Superstore - Huntington responded

“Feel like family” might be one of the best compliments a team can receive. We’re happy Nguyen made you feel so welcome that the thought of sticking around town crossed your mind!

Norm Reeves Honda Superstore - Huntington responded

Trust is something that's built one visit at a time, and we're grateful yours was a positive one. Thanks for recognizing our team's honest approach. We hope to welcome you back down the road.

Norm Reeves Honda Superstore - Huntington responded

This visit had a steady rhythm to it, where each step lined up smoothly. Nguyen handled things with clarity and delivered exactly what was promised. That kind of consistency builds real confidence.

Norm Reeves Honda Superstore - Huntington responded

Love at first sight gets all the attention, but sometimes it's love at first phone call. We're thrilled that the entire process felt convenient, straightforward, and rewarding from beginning to end. That's the kind of chemistry we hope for every customer.