Isaiah Valencia

Dart responded to my on-line inquiry promptly and answered all my questions unequivocally. Unlike other dealers whose out-the-door quotes tag on accessories, stolen vehicle tracer, dealer fees, etc. answered all my questions unequivocally. Unlike other dealers whose out-the-door quotes tag on accessories, stolen vehicle tracer, dealer fees, etc., the quote provided to me has only the mandatory and nothing else. Dart was polite and thoughtful. We drove down from the Bay Area, and Dart helped us complete the entire process in 2 hours and picked us up after we dropped off the rental car. He and his co-worker Julia helped us with the ownership setup on the Tesla website and followed us to the nearest supercharge site to ensure our account is functioning. The finance manager Bashar also deserves a shout-out. He sped us through the administrative process without missing a beat. This no-haggling, no-nonsense approach made our long drive worthwhile. I would recommend Dart and the Honda team strongly to anyone. More

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Nguyên was efficient and courteous. Delivery was on time and paperwork was fast and smooth. Delivery was on time and paperwork was fast and smooth. More

by Tranhaih Verified Customer Verified Customer

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Victor Vargas was amazing and very Personable everyone I spoke with that day was all amazing I would recommend them to anyone looking to buy a car spoke with that day was all amazing I would recommend them to anyone looking to buy a car More

by genevieve.rangel7 Verified Customer Verified Customer

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Isaiah took the time to make sure I was put into something safer for me and my girls at an affordable rate, he didn’t sell me a car he truly showed what Honda is about - reliability, helpfulness and something safer for me and my girls at an affordable rate, he didn’t sell me a car he truly showed what Honda is about - reliability, helpfulness and most of all integrity! Grateful to him and his team ! More

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I visited the dealership to get my first car. The whole process felt like a breeze and they got me a pretty good deal on 2026 Honda Civic lease. The whole process felt like a breeze and they got me a pretty good deal on 2026 Honda Civic lease. More

by thallapellikoushikkumar Verified Customer Verified Customer

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I had an excellent customer experience at Norms Reeves Honda Superstore at Huntington with Nguyen Bui showing exceptional patience, deep knowledge, attentive listening, and making the car-buying process s Honda Superstore at Huntington with Nguyen Bui showing exceptional patience, deep knowledge, attentive listening, and making the car-buying process smooth, enjoyable, and stress-free while ensuring all questions were answered thoroughly. More

by andrew_cisneros7 Verified Customer Verified Customer

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I had a negotiated lease deal on a Pilot with final numbers at 8 PM with Norm Reeves HB. I called the competitor to let them know I was going to go with Norm Reeves and the director of the other dealer numbers at 8 PM with Norm Reeves HB. I called the competitor to let them know I was going to go with Norm Reeves and the director of the other dealership explained to me that their deal was incorrect and I was going to be unhappy when I go in because the numbers were wrong. I called the next morning to talk to my salesperson, Tony An, who was not available to confirm if what the other dealership said was correct and the director of the store answered and identified himself. I explained the situation and he stated that if those were the numbers I was given then they would honor them. I said great I can come in today. Then I had an additional conversation with him about buying a second vehicle, pre-owned Honda Accord, from them at the same time and he took the vehicle details and said he would have the sales guy call me back. Sales guy called me back, lying about the final numbers he gave me and then trying to gaslight me saying if I had come in last night (at closing mind you) they would have given me the deal. At that point I said no thank you and they lost 2 cars sales. The director then proceeded to text me and trying to gaslight me that I was shopping around, which I wasn't because I wanted both cars. I blocked the texts and that's how it ended. Glad I didn't waste my time going into the store. I can take my money and trade-ins elsewhere. Norm Reeves might be the biggest but would never rate them #1 and will never shop there again. More

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Good service - I used TrueCar through Northrop Grumman Federal Credit Union for the purchase, there were extras on the vehicle that TrueCar didn't account for that I had to deal with. Overall good experie Federal Credit Union for the purchase, there were extras on the vehicle that TrueCar didn't account for that I had to deal with. Overall good experience. More

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Easy to communicate. But we feel like communication between staff was done well. We are still waiting for the credit which we were supposed to get sooner. But we feel like communication between staff was done well. We are still waiting for the credit which we were supposed to get sooner. More

by hosana0403 Verified Customer Verified Customer

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Isaiah was fantastic. No hassle upfront buying experience. Would definitely recommend if you are in the market for a vehicle. No hassle upfront buying experience. Would definitely recommend if you are in the market for a vehicle. More

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