Nicholas Dunhams

I recently had an issue with my new Toyota that, while minor, was disappointing because such a small detail had been overlooked. However, I want to recognize the outstanding customer service I received af minor, was disappointing because such a small detail had been overlooked. However, I want to recognize the outstanding customer service I received afterward. Michael contacted me the very next day, sincerely apologized, and took full ownership of the inconvenience. That level of accountability and care made all the difference. The turnaround time was incredibly fast, and the issue was addressed promptly and professionally. Mistakes can happen, but exceptional customer service is what truly matters, and Toyota’s response exceeded my expectations. Thank you, Michael and the Toyota team, for turning a disappointing experience into a positive one. More

by sbeltran548 Verified Customer Verified Customer

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Easy to book appointment. Courteous service at reasonable price. Dependable work and typically accurate service time projections.Free Lyft when needed. Courteous service at reasonable price. Dependable work and typically accurate service time projections.Free Lyft when needed. More

by sandycoury Verified Customer Verified Customer

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Absolutely best time ever getting my truck service staff is awesome. Thank you Sean.you did a great job in taking care of of my needs is awesome. Thank you Sean.you did a great job in taking care of of my needs More

by gomezlorenzo1956 Verified Customer Verified Customer

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Overall, very pleased. Each visit gets a bit better. Only issue this time is that the front tires were 2 psi low the next morning. Each visit gets a bit better. Only issue this time is that the front tires were 2 psi low the next morning. More

by wbengstonmoment Verified Customer Verified Customer

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Exhorbitant prices for service. Advisors recommend unnecessary services to extract more money and fleece customers. Advisors recommend unnecessary services to extract more money and fleece customers. More

by georgebautista Verified Customer Verified Customer

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Super Quick! Best customer service! Highly recommended. Easy to schedule. Best team. Will return. Thank you! Best customer service! Highly recommended. Easy to schedule. Best team. Will return. Thank you! More

by sfroio Verified Customer Verified Customer

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The service was prompt and as planned. I don’t know why I need to use 15 words or more! I don’t know why I need to use 15 words or more! More

by db99040 Verified Customer Verified Customer

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All the workers are very friendly and ready to help when needed I always receive great service needed I always receive great service More

by EDMARGE1924 Verified Customer Verified Customer

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Service advisors are personable. Ready to guide me to the right department. Clearly explained future service options. Ready to guide me to the right department. Clearly explained future service options. More

by kziee Verified Customer Verified Customer

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Mr Nicolas Dunhams was very courteous and Professional in taking care of me in connection with the service. Thank you very much taking care of me in connection with the service. Thank you very much More

by bokoykoy Verified Customer Verified Customer

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