Nicholas Dunhams

I was told they would rotate my tires, but I ended up waiting almost five hours. I also informed them ahead of time that my car is lowered, and they assured me it wouldn’t be a problem. However, once I a waiting almost five hours. I also informed them ahead of time that my car is lowered, and they assured me it wouldn’t be a problem. However, once I arrived, they started making excuses about why they couldn’t work on it because it was lowered. More

by ralphlongoria23 Verified Customer Verified Customer

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Nicholas was friendly, explained what the service technicians would be doing during my 5,000 mile servicing, and honest! He deducted the cost of the tire rotation since the technicians felt it was b technicians would be doing during my 5,000 mile servicing, and honest! He deducted the cost of the tire rotation since the technicians felt it was better to leave my tires as they currently are. My car was the first one serviced after lunch and it was done in about 40 minutes. More

by NAOMISCHOENHOLZ Verified Customer Verified Customer

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Daniel & Chris were very professional, kind , and efficient . Thank you Toyota for having awesome employees with compassion and understanding. efficient . Thank you Toyota for having awesome employees with compassion and understanding. More

by love_chesiree Verified Customer Verified Customer

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Good service and good people. Always ready to help or answer questions. My only issue is costs. Would like to see prices rolled back. Always ready to help or answer questions. My only issue is costs. Would like to see prices rolled back. More

by mark608deb Verified Customer Verified Customer

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Nick was very pleasant and professional when dealing with me. He explained everything to me so that I could understand what was being done to my car. me. He explained everything to me so that I could understand what was being done to my car. More

by mwheat62 Verified Customer Verified Customer

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Staff at the express service were helpful and knowledgeable. They actually seem to care about customer satisfaction and don't push services that are not required. I plan to return for future serv knowledgeable. They actually seem to care about customer satisfaction and don't push services that are not required. I plan to return for future services on my vehicle. More

by elena.huynh Verified Customer Verified Customer

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I recently had an issue with my new Toyota that, while minor, was disappointing because such a small detail had been overlooked. However, I want to recognize the outstanding customer service I received af minor, was disappointing because such a small detail had been overlooked. However, I want to recognize the outstanding customer service I received afterward. Michael contacted me the very next day, sincerely apologized, and took full ownership of the inconvenience. That level of accountability and care made all the difference. The turnaround time was incredibly fast, and the issue was addressed promptly and professionally. Mistakes can happen, but exceptional customer service is what truly matters, and Toyota’s response exceeded my expectations. Thank you, Michael and the Toyota team, for turning a disappointing experience into a positive one. More

by sbeltran548 Verified Customer Verified Customer

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Easy to book appointment. Courteous service at reasonable price. Dependable work and typically accurate service time projections.Free Lyft when needed. Courteous service at reasonable price. Dependable work and typically accurate service time projections.Free Lyft when needed. More

by sandycoury Verified Customer Verified Customer

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Absolutely best time ever getting my truck service staff is awesome. Thank you Sean.you did a great job in taking care of of my needs is awesome. Thank you Sean.you did a great job in taking care of of my needs More

by gomezlorenzo1956 Verified Customer Verified Customer

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Overall, very pleased. Each visit gets a bit better. Only issue this time is that the front tires were 2 psi low the next morning. Each visit gets a bit better. Only issue this time is that the front tires were 2 psi low the next morning. More

by wbengstonmoment Verified Customer Verified Customer

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