Yazbeth Gonzalez
Yazbeth Gonzalez at Toyota Vallejo

Yazbeth Gonzalez

TXM ASM

Toyota Vallejo

201 Auto Mall Columbus Pkwy
Vallejo, CA 94591

Contact Me
4.8
99 Reviews

Hello my name is Yazbeth. I have been working for Toyota Vallejo since September 2021. I started off as a cashier and moved my way up to working as a service advisor. I've lived in Vallejo all 27 years of my life and enjoy the community here.

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

Spanish Spanish

4.8

99 Reviews

Write a Review

99 Reviews of Yazbeth Gonzalez

October 24, 2026

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The attendant who helped me was very clear on what they were doing with my car and the service was done pretty quickly. They also recommended a plan that was kind of expensive to begin with but it will abs More

by John Timothy Diolola
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Recommend Dealer
Yes

October 23, 2026

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Toyota Vallejo service is unmatched in my opinion. The service agents are all amazing and focus on customer satisfaction. I drive from Danville to Vallejo because of the staff. Recommend Toyota Val More

by Jaime.Traffic
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Recommend Dealer
Yes

October 19, 2026

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Vivica was so helpful , she knows what needs to be done, and terms of the policy. More

by melvisko
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Recommend Dealer
Yes

Other Employees Tagged: Miko Duque, Vivica Perez , Gladys Madison

October 18, 2026

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My car was left with a dirty napkin and my seats were all readjusted . I still can’t get them to how I feel comfortable. Also I will have to bring the car back since my phone is not pairing to car . This More

by KARLIE71
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Recommend Dealer
No
Oct 19, 2026

Toyota Vallejo responded

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced. As we discussed today, we understand your concerns and appreciate you taking the time to bring them to our attention. We understand how important it is for your new vehicle to function as expected, especially when phone connectivity was one of the main reasons for your purchase. We also apologize for the condition in which your vehicle was returned and for the seat adjustments. Please know that we will do everything we can to assist you, address these concerns, and work toward a resolution. We appreciate your patience and the opportunity to make this right.

Oct 19, 2026

KARLIE71 responded

I received a call today from Mike Voss (service manager ) . He was very professional, kind , and helpful. He made me feel they really care. I will be taking my vehicle back for my concern with phone connectivity and Michael will be available with any questions regarding my next visit . Feeling thankful.

October 16, 2026

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Very fast service and everything that needed attention on my car was discussed by the representative and they are very helpful and respectful More

by noven.feria
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Recommend Dealer
Yes

October 13, 2026

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La verdad tiene mal servicio al cliente y se olvidan de los clientes y perder tiempo More

by jlinaresaguila
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Recommend Dealer
No

Other Employees Tagged: Tito Aaron Zabalerio

Oct 15, 2026

Toyota Vallejo responded

Thank you for taking the time to speak with us and for giving us the opportunity to address your concerns. We truly appreciate your patience and the chance to work with you to make things right. Your feedback is important to us, and we’re committed to providing better customer service and ensuring a more positive experience moving forward. Michael Voss Service Manager Toyota Vallejo (707) 638-6202 michael@toyotavallejo.com

October 09, 2026

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Good staff quick service always inform customer what was done and what needs to be done More

by manster1959
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Recommend Dealer
Yes

October 08, 2026

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You have a great crew, seem to be honest and genuine when it comes to dealing with the public day in and day out. I'm glad to deal with them, they're friendly too! More

by ellisblacksmith
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Recommend Dealer
Yes

October 03, 2026

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I called and was given service price of $49. 99 for 35k service. At express, I was told the service price would be $99. I questioned it and said I had called ahead and told of $49.99 at which tim More

by atg691
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Recommend Dealer
No
Oct 07, 2026

Toyota Vallejo responded

Thank you for sharing your concerns. We understand your frustration regarding the difference in pricing. When you first called, the $49.99 price you were given was for a tire rotation. When you arrived at Express, the 35,000-mile maintenance service was discussed. This service is more comprehensive than a tire rotation. For a 2024 RAV4 Hybrid, Toyota's routine maintenance around this mileage can include a tire rotation, brake inspection, fluid checks, and a general inspection of the vehicle. Additional services may also be recommended based on the vehicle's condition and maintenance history. At the 30,000-mile service, the maintenance also includes checking the hybrid vehicle (HV) battery cooling intake filter to ensure it is clean and functioning properly. We apologize that the difference between the tire rotation price and the 35,000-mile service price was not clearly explained when you arrived. We understand how this could have caused confusion. We would also be happy to review your previous 30,000-mile service with you and explain exactly what services were performed and why they were recommended. We appreciate your feedback and regret that this experience affected your confidence in our service department. Our goal is always to clearly explain the services and pricing before any work is performed. Michael Voss Service Manager Toyota Vallejo (707) 638-6202 michael@toyotavallejo.com

October 03, 2026

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Very good customer service! Yazbeth, she’s been so helpful, she offer me to purchase the Toyota care coz it’s on sale, I save money! Thank you! More

by romeo_mhel18
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Recommend Dealer
Yes
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