Nicholas Williams
Nicholas Williams at Toyota of Kent

Nicholas Williams

Service Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

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65 Reviews
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65 Reviews

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65 Reviews of Nicholas Williams

September 10, 2025

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Employee Rating

Best dealership I have been too. Everyone was super nice and extremely helpful going out of their way to help me. Ryan dodge was my salesman he went out of his way to help me in ever More

by ethanerb9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2025

Toyota of Kent responded

Ethanerb9, thank you for your high praise and kind words! It's great to hear that Ryan took great care of you; we will be sure to pass your comments along to the TOK team. We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

June 14, 2025

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If you want a transparent sales process and honest communication, look for Mike Dobson. He made the whole process of buying a car a nice experience, and i was out the door with the car i needed in jus More

by sjohns1029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Toyota of Kent responded

Sjohns1029, thank you for sharing your nice experience! We're glad to hear that Mike took great care of you. Please let us know if you need anything else! We hope you enjoy your weekend; take care!

August 03, 2023

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Employee Rating

The sales representative Ryan Dodge was excellent! Will highly recommend him and Toyota of Kent to friends. More

by Agreenfield52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Aug 08, 2023

Toyota of Kent responded

Hi Agreenfield52, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2023

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Employee Rating

Dealership is well maintained and the service department is efficient and quick at doing maintenance and repairs. More

by RISINGSTARSHINE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Jul 12, 2023

Toyota of Kent responded

Risingstarshine5, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave a review. Have a great day!

July 07, 2023

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Employee Rating

Service department was super quick and efficient. John kept me updated as they rotated my tires and changed my oil. Wandered up to the showroom and spoke with some of the staff there too, they are ve More

by TylerCash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Toyota of Kent responded

Thank you for the stellar review! We will be sure to pass along your kind comments to the team here at Toyota of Kent. We hope to see you soon. Take care!

June 22, 2023

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My car was in 5 days later than they said it would be. They told me it was going to be there that day after I signed for it but it wasn’t.. I feel this dealership is untrustworthy. More

by JANELLEHEISER1973
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Jun 25, 2023

Toyota of Kent responded

Hi Janelleheiser1973, thank you for taking the time to let us know again about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We apologize for the inconvenience that Toyota motor company has caused you with the delay in notice of the vehicle status. We try our very best to give you an accurate pick up date, based off the information Toyota gives us. Thank you again.

June 21, 2023

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Employee Rating

It was a very nice and smooth transaction but this won't have been easy without Tom. He did an amazing job. His market skills are second to none. More

by AKRAHEEM76
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas, Tom

Jun 24, 2023

Toyota of Kent responded

Akraheem76, we are so pleased you enjoyed your visit to Toyota of Kent! Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2023

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Employee Rating

Very professional and friendly, made the buying process smooth and fast. Would definitely recommend to anyone. More

by FIDURSKI33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

May 12, 2023

Toyota of Kent responded

Fidurski33, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 25, 2023

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Employee Rating

I was very pleased with the entire process at Toyota of Kent.5 stars the entire time. More

by RDOLLYHIGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Jan 11, 2024

Toyota of Kent responded

Rdollyhigh, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

April 21, 2023

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Employee Rating

Friendly sales staff that took the time to go over all the options that were available to me. In the end I love my Tacoma! More

by VHICKIEDOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Toyota of Kent responded

Hi Vhickiedoc, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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