Nichole Walker | Page 35

Best Customer Service and Personal Attention Best dealership experience for me ever!! This dealership, particularly Nicole, offer great communication and a level of personal attention that you'l Best dealership experience for me ever!! This dealership, particularly Nicole, offer great communication and a level of personal attention that you'll not find elsewhere. You will leave not only excited for your new vehicle purchase, but a feeling of being treated as a VIP. More

by Nelski025 Verified Customer Verified Customer

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Wonderful Experience! I just bought a new Dodge Ram from Paulding and from start to finish it was a great experience! Everyone was friendly and did their best to get me the I just bought a new Dodge Ram from Paulding and from start to finish it was a great experience! Everyone was friendly and did their best to get me the best deal. I would recommend them to anyone looking to buy a new vehicle. More

by SCHWABC40 Verified Customer Verified Customer

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Nichole was amazing! Nichole was amazing, everyone was very helpful. Only thing would have some way of streamlining the paperwork, takes all day, which I know happens eve Nichole was amazing, everyone was very helpful. Only thing would have some way of streamlining the paperwork, takes all day, which I know happens everywhere. More

by SAW67 Verified Customer Verified Customer

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New Dodge Journey This was the first time since 1987 I personally bought a new car. This is the dealership to go to first, you won’t have to go anywhere else. Whole sta This was the first time since 1987 I personally bought a new car. This is the dealership to go to first, you won’t have to go anywhere else. Whole staff is very friendly and knowledgeable. Dealership is spotless. The owner even came by to greet me. The whole experience was very quick I did not have to spend hours making a deal . More

by CAROL_WEST1 Verified Customer Verified Customer

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Nicole put her all in getting us satisfied. Great experience with Nicole very professional and caring. Worked hard to get us satisfied. Was turned down at many other dealership but they got me a Great experience with Nicole very professional and caring. Worked hard to get us satisfied. Was turned down at many other dealership but they got me approved More

by joycebrooks4920 Verified Customer Verified Customer

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Purchase of a 2018 Ram 2500 After visiting several local and out of state dealerships selling CDJR products and about to give up hope finding a dealer that would prove to be inte After visiting several local and out of state dealerships selling CDJR products and about to give up hope finding a dealer that would prove to be interested enough to help us located a Ram 2500 that is within our budget, being friendly and courteous while help us we found Paulding CDJR that had the exact truck in mind on their website. After contacting Paulding CDJR after hours via email Nichole a sales rep. emailed us back saying that the dealer was closed for the day but the truck in question is still there made arrangements to meet with us the following day . The next day we arrived at the dealership and met Nichole, she had brought the truck we requested to the front of the building for us to look it over and met us at the door when we got there. As the day was getting late that wasn't a problem for any of the staff as they showed us the truck, its features, and then we negotiated a price that we both thought was very fair and moved on to the financial portion of making the purchase, all of this was occurring after their normal ! Nichole, and Gerald the financial associate conducted their business in a cordial manner just like the dealer had just opened without any pressure, trying to rush the process, and explaining each and ever step taken to ensure we understood the papers, the truck, and that we have a complete understanding of each step and we progressed through the purchase. In short if I had only gone to Paulding CDJR in the first place we could have forgone much misery an aggravation from rude dealers, if your in the market for a Chrysler, Dodge, Jeep, Ram I highly recommend Paulding CDJR, the dealership is spotless and modern with an excellent staff. More

by JDG6495 Verified Customer Verified Customer

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Easy and stress free Nicole presented me with a price at the start that I did not feel needed countering. I’ve never had that happen in my 40 years of dealing with auto de Nicole presented me with a price at the start that I did not feel needed countering. I’ve never had that happen in my 40 years of dealing with auto dealers. I received what I wanted on my trade in and I don’t think I’ve ever been treated as good during an automobile purchase. The gentleman that completed the transaction was informative and didn’t pressure me to purchase the additional insurance that was offered. Personally, I dread making an automobile purchase, however, this purchase didn’t stress me or frustrate me, it was smoother than any I can remember More

by mgriffitt Verified Customer Verified Customer

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Service after the sale NON-EXISTENT! I recently chose PCDJR to purchase my latest Ram 3500. I thought I had hit the lottery with their service BEFORE the sale! They found the truck I want I recently chose PCDJR to purchase my latest Ram 3500. I thought I had hit the lottery with their service BEFORE the sale! They found the truck I wanted. We signed the papers on my $65k Ram. I left there with a big smile and a promise my vehicle would arrive in 36-48 hrs! That, unfortunately, was my last reason to smile in this dealership! Don't get me wrong, I LOVE MY TRUCK!! The service after the sale is practically non existent! Since I took ownership of the truck ( 8 days later) trying to get the "we owe" issues taken care has been like trying to get teeth pulled! After several calls and emails (all unanswered) concerning my temporary tag that was about to expire, I finally gave up resolved that I would go ahead and leave the country on vacation and deal with the nonstop headache once I returned! Luckily, upon my return, my tag had arrived and I'll not have to deal with the dealership any more! OVER TWO WEEKS NOW AND NO ONE HAS YET CALLED TO CHECK ON THE STATUS OF MY TAG OR MY TRUCK! Deal with people and business you know you can trust! Lesson learned! More

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Great Experience I visited this dealership looking for a Wrangler Unlimited Rubicon. Having researched online at CarGurus and also their own website, I knew what optio I visited this dealership looking for a Wrangler Unlimited Rubicon. Having researched online at CarGurus and also their own website, I knew what options I was looking to purchase. Eric did a great job of answering my questions, but not overwhelming me with a unnecessary sales pitch. I decided on the color and we worked up the price. The discounted price was exactly what was shown on their website and we just had to agree on a trade in price. After a little back and forth, we agreed on the new car price and the trade in value. Very professional staff and did not experience any sales tactics that make a new car purchase exhausting. Highly recommend giving Paulding CDJR an opportunity to earn your business. More

by D Fox Verified Customer Verified Customer

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I had a great experience the sales person was just great The sales person was great to deal with not pushy, just felt like talking to a friend.she took the time to show me everything about the jeep The sales person was great to deal with not pushy, just felt like talking to a friend.she took the time to show me everything about the jeep More

by 48jlee Verified Customer Verified Customer

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