Honest and integrity. Process was straightforward and
nothing hidden. Kept up-to-date on progress via text.
Small issues never became big problem and quickly resolved to my satisfaction.
Promises
nothing hidden. Kept up-to-date on progress via text.
Small issues never became big problem and quickly resolved to my satisfaction.
Promises made promises kept. Very polite and professional staff.
Thank you for hassle free!
More
by John B Evansville
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Hayes, Chris Kimbro, Ryan Stevenson
Oct 25, 2021 -
Bob Rohrman's Indy Hyundai responded
Congratulations on your new purchase, John! We are very happy to have provided you with such a positive experience. Thank you for taking the time to leave us a five-star review. We sincerely value your business, John. We look forward to having you as one of our valued customers for years to come.
The guys were very friendly and easy to talk to. Did a
great job explaining the warranty.
great job explaining the warranty.
More
by JOHNNYREICHS14
Verified Customer
Verified Customer
Sep 26, 2021 -
Bob Rohrman's Indy Hyundai responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Smiles and friendliness from every employee in this
dealership. Clean facility both inside and outside. Great experience!
dealership. Clean facility both inside and outside. Great experience!
More
by Nbrookescott
Other Employees Tagged:
Zeph Boand, Chris Kimbro, Ryan Stevenson
Sep 22, 2021 -
Bob Rohrman's Indy Hyundai responded
Here at Bob Rohrman's Indy Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review, and we're looking forward to sharing your compliments with our team!
Congratulations on your new purchase!
Nick Butler did a terrific job of working with me,
listening to my needs, wants and staying in touch when I was deciding. Great job!
listening to my needs, wants and staying in touch when I was deciding. Great job!
More
by WSHELDRAKE
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen Fort
Jul 15, 2021 -
Bob Rohrman's Indy Hyundai responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Bob Rohrman's Indy Hyundai, we look forward to having you as one of our valued customers for many more years to come!
This place is a disgrace. This was our 3rd car we bought
there. NEVER AGAIN! The sales man (nick) agreed we would get 100k miles free oil. Finance guy killed that with slick words. Adam saved the sale o
there. NEVER AGAIN! The sales man (nick) agreed we would get 100k miles free oil. Finance guy killed that with slick words. Adam saved the sale on another car, but we had lots of problems.
Wrong VIN on paperwork.
Mailed wrong VIN on paperwork for DMV, had to go back again after they fixed paperwork for title.
Had a due out on cargo holders, suppose to be ordered, never got. but got money back, finally.
Ryan got in my face about 100k oil issue when I argued with finance guy.
I would travel of state before I would buy from them again.
BUYER BEWARE, THEY ARE CARELESS AND JUST WANT TO GET A SALE.
THEN YOU ARE ON YOUR OWN.
FORGET ABOUT CALLING HYUNAI CORPORATION.
More
by REGETSW
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen Fort, Chris Kimbro, Ryan Stevenson, Adam Wagner
Jul 28, 2021 -
Bob Rohrman's Indy Hyundai responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Jul 15, 2021 -
Bob Rohrman's Indy Hyundai responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Great customer experience. Nick was a pleasure to work
with, friendly and professional. Zeph was certainly helpful with the purchase.
with, friendly and professional. Zeph was certainly helpful with the purchase.
More
by J_COX2
Verified Customer
Verified Customer
Other Employees Tagged:
Zeph Boand, Stephen Fort
Jul 05, 2021 -
Bob Rohrman's Indy Hyundai responded
We are very happy to hear Nick, Zeph and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
fabulous customer service, great selection, and
knowledgeable. I love the fact there was zero pressure, honesty, and they took the time to listen to my needs and lead me in the right direction!
knowledgeable. I love the fact there was zero pressure, honesty, and they took the time to listen to my needs and lead me in the right direction!
More
by KIMBRO_CRYSTAL
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Kimbro
Jun 17, 2021 -
Bob Rohrman's Indy Hyundai responded
Thank you for taking the time to share your feedback with us, Crystal. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!
Excellent salesman. He was very nice and helpful. I would
want the same salesman next time I bought a car. He was very knowledgeable and informative
want the same salesman next time I bought a car. He was very knowledgeable and informative
More
by TONYAFPERKINS
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Kimbro
Jun 15, 2021 -
Bob Rohrman's Indy Hyundai responded
Tony, thank you for choosing Bob Rohrman's Indy Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Great friendly service. One negative. I didn’t get any
floor mats. I’ve never bought a car without floor mats. Please let me know about Hyundai mats.
floor mats. I’ve never bought a car without floor mats. Please let me know about Hyundai mats.
More
by CHANDLERMG58
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen Fort
May 18, 2021 -
Bob Rohrman's Indy Hyundai responded
Thank you so much for choosing Bob Rohrman's Indy Hyundai! Congrats on your new purchase, and please don't hesitate to reach out to us directly if you have any questions or concerns. We are always happy to help!
May 24, 2021 -
Bob Rohrman's Indy Hyundai responded
Hyundai does have floor mats. However, not every Hyundai comes standard with floor mats.
May 24, 2021 -
CHANDLERMG58 responded
Why doesn't Hyundai have floor mats?
Great professional business! Glad I came here! Didn’t
have the truck I wanted at first but found something better! Thanks again Nick butler! -DK
have the truck I wanted at first but found something better! Thanks again Nick butler! -DK
More
by DEREKKENNED98
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen Fort
Apr 30, 2021 -
Bob Rohrman's Indy Hyundai responded
Derek, Thank you for choosing Bob Rohrman's Indy Hyundai, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!