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Nick Colon
Nick Colon at Frank Boucher Chevrolet Cadillac of Racine

Nick Colon

Service Advisor

Frank Boucher Chevrolet Cadillac of Racine

8600 Washington Ave
Racine, WI 53406

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4.2
24 Reviews
4.2

24 Reviews

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24 Reviews of Nick Colon

June 09, 2025

Dealership Rating
Employee Rating

Seems well organized, customer orientated. No problems with service. Quick and expedient. Felt good when I left. More

by MFW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Jim Piscitello, Mitch Karpinski, Chris Maglio, Jamus Gossett

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Jun 09, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

June 02, 2025

Dealership Rating
Employee Rating

Very low interaction with customer Not very friendly No thank you Even knowing I'm from Iowa I'm not happy with your service More

by winalot56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 06, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jim Piscitello Service Manager 262-886-1010

May 22, 2025

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Employee Rating

They are very prompt, friendly and helpful, both in the service department and on the sales floor More

by BRIAN@LAUERFINANCIAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Jim Piscitello, Mitch Karpinski, Chris Maglio, Jamus Gossett

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May 22, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

February 28, 2025

Dealership Rating
Employee Rating

Had to take my truck I. For transmission service four times in three months. Every time I got it back there was something else different that was immediately wrong. Had to More

by Noname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 01, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Piscitello Service Manager 262-886-1010

February 06, 2025

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Employee Rating

Very helpful. I don’t feel like being ‘blown off’ as we did at Palmen in Kenosha. Mitch and Nick are friendly and easy to deal with More

by WAUG162003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Karpinski

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Feb 06, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mitch, Nick and our team met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

February 02, 2025

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Employee Rating

Great service. All techs very knowledgeable. Shuttle to home very convenient. I would go to them again. More

by Bonniejean4321
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Bonnie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

January 30, 2025

Dealership Rating
Employee Rating

I came in on January 20 to get my oil change and tire rotation done. On Thursday I noticed that my tires weren't rotated. I called on Friday and told Nick about it. He questioned me so I explained I have More

by bray527
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this situation further with you. We hope to hear from you soon.

January 23, 2025

Dealership Rating
Employee Rating

I received Excellent service and outstanding technicians always very helpful kind and courteous Highly recommend More

by urbanlegend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack

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Jan 24, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

January 10, 2025

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Employee Rating

Nick the service person was amazing. he helped us with all of our needs. Thank you. More

by Ashley D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Maglio

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Jan 10, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Ashley, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

January 10, 2025

Dealership Rating
Employee Rating

The service department is excellent! The staff is knowledgeable, friendly, and courteous to their customers. I would recommend this service department to anyone. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker

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Jan 13, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Laurie: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

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