Nick Colucci | Page 17

service reception and reps Brad is awesome but other guys sitting at service need to smile, welcome clients, be courteous and more friendly. I suggest a seminar based on basic Brad is awesome but other guys sitting at service need to smile, welcome clients, be courteous and more friendly. I suggest a seminar based on basic principles of Dale Carnegie classic book How to Win Friends and Influence People. When I enter the service area where service writers sit smiles and happy faces would make a huge improvement on the impression your customers get of the dealership. Nick Calucci is an example like Brad of courtesy etiquette charisma of top notch customer service. More

by RSLBRAM Verified Customer Verified Customer

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Great experience. This dealership charges below invoice and is very helpful in trying to get you into the car you want. My salesman Buddy was the best salesman I have w This dealership charges below invoice and is very helpful in trying to get you into the car you want. My salesman Buddy was the best salesman I have worked with thus far and was knowledgeable about the products. More

by LEEGANCI Verified Customer Verified Customer

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Happy Customer Had a fun and successful experience purchasing my new Jetta. As a former BMV owner, I was more than happy to switch back to VW and find the Jetta to Had a fun and successful experience purchasing my new Jetta. As a former BMV owner, I was more than happy to switch back to VW and find the Jetta to be a finely German engineered car in which the handling and over all performance is completely comparable with BMW. Moreover, the technology features are easy to use and extremely effective!!! The staff at Capistrano VW went out of their way to accommodate and deliver an outstanding deal. More

by trivium.academy63 Verified Customer Verified Customer

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Super job by all involved! Car found! Great team of people at the dealership working together to accomplish finding the perfect color car with all the options that we needed. Buying a car Great team of people at the dealership working together to accomplish finding the perfect color car with all the options that we needed. Buying a car is not always an easy process and Leasing a car can be even more difficult but all involved made this a quick and low stress experience. The team works well together! More

by team kozlowski Verified Customer Verified Customer

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Awesome Experience! Capo Volkswagen is awesome! Steve and Nick were incredibly helpful and wonderful to work with. It was the best experience I have had buying a car. Capo Volkswagen is awesome! Steve and Nick were incredibly helpful and wonderful to work with. It was the best experience I have had buying a car. More

by patriciamccallop Verified Customer Verified Customer

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Awesome Experience This is our fourth vehicle leased through this dealership. The ease, personal service and thorough preparation of the sale and vehicle was seamless. T This is our fourth vehicle leased through this dealership. The ease, personal service and thorough preparation of the sale and vehicle was seamless. This is the only place we will get our cars at. Buddy Holguin was our exceptional sales professional and once again he was outstanding, thorough, and knowledgeable as he showed us all the features of our new Tiguan. All the other staff were personable and professional. Great experience. Will refer all our friends and family. More

by juliedbeck Verified Customer Verified Customer

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Wonderful experience The dealership did a fantastic job of making the lease return/car buying experience easy and enjoyable. We felt that they went out of their way to giv The dealership did a fantastic job of making the lease return/car buying experience easy and enjoyable. We felt that they went out of their way to give us the best deal possible and made sure the car was exactly what we were looking for. More

by BREE.C.JOHNSTON Verified Customer Verified Customer

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Excellent experience first class service Had a wonderful experience with a Steven the salesman whom helped us with our new vehicle Steven S. Got us in and out quickly the same day it was unbe Had a wonderful experience with a Steven the salesman whom helped us with our new vehicle Steven S. Got us in and out quickly the same day it was unbelievable no hick ups or anything . He did exactly as he said . We went in for the sign and drive lease and it was as advertised , Please visit this dealership you will be glad and the finance Dept was super nice and easy Alex and Evette Anagnostidis More

by eax500 Verified Customer Verified Customer

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Brad went above and beyond Good communication, went above and beyond the standard, no problems.... one criticism, workers dragging their shoes over the door threshold and leavin Good communication, went above and beyond the standard, no problems.... one criticism, workers dragging their shoes over the door threshold and leaving black marks....thank You More

by KJUHL Verified Customer Verified Customer

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Demeaning rude and insulting close in the finance office Salesman worked hard. Systems apparently don’t communicate price realities from sales to management to finance... gave me the wrong price 4 times whil Salesman worked hard. Systems apparently don’t communicate price realities from sales to management to finance... gave me the wrong price 4 times while waiting ... the offensive and insulting behavior of finance guy and his pushy warranty sales tactics were way beyond acceptable... this is as “diplomatic” as I can be... as some one who grew up in the business, I can tell you, the worst example of winning a client...will never do business again with someone who insulted me, questioned our parental care for our daughter because we did not buy an additional warranty, and demeaned my wife and I both. A shame, because Chuck worked hard to win our business. More

by bsmith.lwa Verified Customer Verified Customer

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