Nick Colucci | Page 18

Demeaning rude and insulting close in the finance office Salesman worked hard. Systems apparently don’t communicate price realities from sales to management to finance... gave me the wrong price 4 times whil Salesman worked hard. Systems apparently don’t communicate price realities from sales to management to finance... gave me the wrong price 4 times while waiting ... the offensive and insulting behavior of finance guy and his pushy warranty sales tactics were way beyond acceptable... this is as “diplomatic” as I can be... as some one who grew up in the business, I can tell you, the worst example of winning a client...will never do business again with someone who insulted me, questioned our parental care for our daughter because we did not buy an additional warranty, and demeaned my wife and I both. A shame, because Chuck worked hard to win our business. More

by bsmith.lwa Verified Customer Verified Customer

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Wonderful! We had a very easy and non-pressured experience. We felt that all of our questions were answered and felt confident that we were purchasing the right We had a very easy and non-pressured experience. We felt that all of our questions were answered and felt confident that we were purchasing the right vehicle for our family. More

by hcarlee Verified Customer Verified Customer

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Quick, knowledgeable, and offers a great product. Great experience buying from Cap. VW. Love my SE Tiguan in habanero orange! Took my car on a ride trip to South Dakota first week I owned it. What an Great experience buying from Cap. VW. Love my SE Tiguan in habanero orange! Took my car on a ride trip to South Dakota first week I owned it. What an all around amazing driving experience- heavy weather, no problem, passing long lines of cars on two lane highways, no problem. Love this car- android play navigation system excellent with sharp, clear screen resolution. Hands down this is the best smaller SUV on the market. Andrea More

by kalumo3 Verified Customer Verified Customer

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Efficiency, Efficiency, Efficiency!!! Lean process to get your mobility solution if they have it available. Flawless communication with Capo’s Crew from start to end. Overall time for purc Lean process to get your mobility solution if they have it available. Flawless communication with Capo’s Crew from start to end. Overall time for purchase (pre-check documentation): 3hr (est) from arrival to departure. 2019 Tiguan (best trade off in competitive set). More

by @GPicaporte Verified Customer Verified Customer

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Outstanding service and very knowledgeable counter man. Fair and friendly service. Incredibly helpful staff. I have never received better treatment at an automotive establishment before. I would recommend t Fair and friendly service. Incredibly helpful staff. I have never received better treatment at an automotive establishment before. I would recommend them to everyone. Excellent shop. More

by DON.COLUCCI Verified Customer Verified Customer

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Dishonest financing practices urchased an Atlas over the Memorial Day weekend and wanted to share our experience so that nobody else has to be subjected to this dealerships dishone urchased an Atlas over the Memorial Day weekend and wanted to share our experience so that nobody else has to be subjected to this dealerships dishonest financing practices. First off, credit score was over 850 so should have qualified for the best available rate despite the price of the car. We negotiated the price of the car and then proceeded to negotiate best rates and was told 4.9%!! We repeatedly asked if this was the best rate VW Financing offers and they confirmed. The truth is 850+ credit score should of qualified for the 1.9% which is the actual best rate available as of the effective date. Nick, the sales manager explained to us after the purchase that we could have taken a 1.9% rate but we would have paid more for the car which is absolutely shady business practice. You should be able to negotiate the price of a car and the interest rate separately. To top it off, they didn't even get us financed with VW Financing! Turns out they shopped our loan and we ended up with a loan from Bank of America! We could of done that.. We specifically requested the best rate from VW financing and they ended up shopping us to B of A for the 4.9% rate. So goes back to us asking if this was the best rate VW offers. It was not. It apparently was the best rate B of A offered and we were not told we were financing with B of A. Speechless.. More

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Easy Purchase! Purchased a 2019 VW Atlas (my first VW since 1968!) Very happy with the car, and even more with the people we dealt with during the purchase. No hig Purchased a 2019 VW Atlas (my first VW since 1968!) Very happy with the car, and even more with the people we dealt with during the purchase. No high pressure; just friendly, knowledgeable service at all steps. Honestly, after shopping at several other dealers, the combination of the car itself, along with the professional service, made the choice to buy there an easy one. Looking forward to a long relationship! More

by rjdsupport Verified Customer Verified Customer

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Great dealership! Friendly, professional, excellent customer service. This is the 3rd vehicle I've leased through Capo VW. Very pleased with the experience from start Friendly, professional, excellent customer service. This is the 3rd vehicle I've leased through Capo VW. Very pleased with the experience from start to finish. More

by Hillary Orr Verified Customer Verified Customer

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Great experience buying a car ! Friendly salesperson ! We were very happy with our entire buying experience, the salesperson was friendly, knowledgeable and not pushy. The finance person expedited our pu We were very happy with our entire buying experience, the salesperson was friendly, knowledgeable and not pushy. The finance person expedited our purchase. Overall it was an excellent experience and would highly recommend. More

by SW_FABRIC Verified Customer Verified Customer

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Easy to deal Most of the deal was done by email before I went to the dealer with my daughter. After arriving, was greeted and a further deal was made. Everything Most of the deal was done by email before I went to the dealer with my daughter. After arriving, was greeted and a further deal was made. Everything took less than one hour. Very good people on staff. More

by jcha Verified Customer Verified Customer

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