Nick Colucci | Page 24

Just Ask for McCurtis! My car of 5 years broke down on me and I found myself unexpectedly and urgently needing a new car. I'll admit I was a bit overwhelmed and underprepar My car of 5 years broke down on me and I found myself unexpectedly and urgently needing a new car. I'll admit I was a bit overwhelmed and underprepared to find myself needing to buy a car, but all those negative feelings went out the window as soon as I was greeted at Capistrano Volkswagen. The homey environment and friendly staff made me feel immediately at ease - it's truly a neighborhood dealership. Upon meeting my salesperson McCurtis I was instantly greeted with a warm and friendly smile. He was patient and attentive as he heard me out and worked with me to eliminate some of the unknowns that were stressing me out ahead of purchasing a new car. He took into account my daily needs and lifestyle and helped me pick a Volkswagen model right for me. He gave me a very thorough rundown of the car's specs and features before and during my test-drive. Again, he was patient, attentive, and responsive to my needs. I set foot on the Capistrano Volkswagen lot feeling a bit confused and out of my depth. I left having done a full 180 - a smile from ear-to-ear and feeling excited and confident about my brand new Tiguan as I drove off the lot for the very first time. All that is thanks to McCurtis and the rest of the incredibly personable, friendly, and informed staff at Capo VW. For those looking to drive something new, I can't recommend Capistrano Volkswagen enough. More

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Walk in for 1 walk out with 2 GTI's My wife and I were looking for a GTI for our Son as a combo birthday/Christmas and Graduation present. (He works his but off, he deserves it) My wife My wife and I were looking for a GTI for our Son as a combo birthday/Christmas and Graduation present. (He works his but off, he deserves it) My wife and i had looked around several dealerships and Capo was the only dealership to help us with some questions over the phone. Well this led us to go meet up with Mike and everything just went the right way with all the numbers and we left with our son's GTI but mine as well. Mike is just an awesome person and will not treat you the way most dealership sales staff do. Im sure based off our experience with Mike, everyone at Capo would be just as cool and helpful.. More

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Great cars, great deals, great service Richard, Nick, and the rest of the team at Capo VW made buying our new car as fun, exciting, and stress-free as it should be. We knew the exact make/ Richard, Nick, and the rest of the team at Capo VW made buying our new car as fun, exciting, and stress-free as it should be. We knew the exact make/model/trim/color/extras that we wanted so we sent a request online and they gave us their best price for the exact configuration we asked for. Their response was prompt, and they didn’t quote us MSRP and force us to haggle down to a reasonable price, or try to push us to a different trim or color just because they happened to have one on the lot. After shopping around, no other dealership was able to match Capo’s offer either. We ended up needing to wait for delivery of our car but Richard kept us in the loop with updates as he got them. Everyone at Capo treated my wife and I with a level of respect that we did not receive from other dealerships we visited; we never had that feeling that we were swimming in a pool full of hungry sharks. Richard is total car nerd (like me) and I had a lot of fun talking about all the cool technology and safety features on our new Atlas, I learned about a handful features that I hadn’t read/seen about online when researching the car. After we signed all the paperwork, Richard sat us in the car and helped us program the seats/mirrors/radio for each driver profile; the car welcomes you by name on the dashboard when you get in! He even synced our phones to the car and helped us program “Home” in the navigation system. All this helped us feel extremely familiar with the car driving off the lot. If you’re looking for a new VW or a used car that they have, do yourself a favor and check with Capo VW first. We will absolutely shop with them again when we're ready for our next car. More

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STEVE SKINNER DELIVERS! UNSURPASSABLE KNOWLEDGE AND SERVICE! I have now purchased 3 Volkswagens from Steve Skinner at Capo VW...enough said! I have received the same exceptional service each and every time. Stev I have now purchased 3 Volkswagens from Steve Skinner at Capo VW...enough said! I have received the same exceptional service each and every time. Steve is ALWAYS available to answer any question and does a fantastic job of keeping you up to speed with the latest VW information. It has always been a smooth and seamless transaction from start to finish. Oh, I forgot to mention "stress free"! Thank you Steve! :) Capo VW Service Department is "headache free"...OH WHAT A RELIEF! All the guys at the Service Desk are great at what they do.They all provide incredible service. I can't thank you all enough for always taking the time to answer all of my many questions and getting me taken care of. It's all good! Nick, thanks for "finding" exactly what I was looking for! That's service! Thank you to all at Capo VW. :) Kimberly M More

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Great experience with Curtis! I went to VW Capo to look at the new Tiguan and was assisted by Curtis Kelley. He was a pleasure to work with and easy to communicate with. He was hon I went to VW Capo to look at the new Tiguan and was assisted by Curtis Kelley. He was a pleasure to work with and easy to communicate with. He was honest about pricing and truly worked hard to give me the best deal he can! Additionally, Nick the manager was also helpful and really made the experience of transitioning from trading in a car to leasing a new one super easy. Thank VW Capo!! More

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Great Service!! This was our first time purchasing a preowned vehicle at Capo VW. Our sales rep, Steve Skinner, was enthusiastic and pleasant. He not only took the ti This was our first time purchasing a preowned vehicle at Capo VW. Our sales rep, Steve Skinner, was enthusiastic and pleasant. He not only took the time to explain the vehicle, but also scheduled a couple of ding repairs for us. Steve went out of his way to ensure our experience at Capo VW was truly exceptional. We appreciate all the help Steve provided. We would recommend Steve Skinner as your sales rep when you come down to Capo VW. More

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Great Customer Service I worked with Bennet. He helped me to buy a car. He was very professional, understanding, and patient. He is the best car salesman I've ever worked I worked with Bennet. He helped me to buy a car. He was very professional, understanding, and patient. He is the best car salesman I've ever worked with. I highly recommend Capistrano VW. They have a very friendly and knowledgeable staff. More

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Very Professional I highly recommend the sales staff. I never felt that I was pressured or disrespected. I made my offers, and they accommodated all my reasonable dem I highly recommend the sales staff. I never felt that I was pressured or disrespected. I made my offers, and they accommodated all my reasonable demands. I could not ask for more. My sales process went very quick, as I already filled out the credit app online. I want to thank the sales manager Nick, sales reps Curt and Bennett. Since I am a veteran, not only I've got the VW Military discount; I was also appreciated for my service by all the staff (including Nick, who also is a veteran himself) My wife even commented; "this is where our next VW is going to be bought as well". More

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Best Experience we have ever had This is my 5th VW that I have leased, but none of my previous experiences have come even remotely close to this experience. Bennett is amazing. He is This is my 5th VW that I have leased, but none of my previous experiences have come even remotely close to this experience. Bennett is amazing. He is patient and kind, and did everything he possibly could to find the exact vehicle we were looking for. Nick and Steve gave us great insight to the vehicle we were about to take home, and we will never ever go to any other dealership again for a VW. More

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Best dealership experience ever This will be my 6th vehicle and my wife’s 5th in our lives. So far it’s the best dealership experience we’ve ever had. No one pushed anything on us, i This will be my 6th vehicle and my wife’s 5th in our lives. So far it’s the best dealership experience we’ve ever had. No one pushed anything on us, in fact they recommended a lower cost vehicle because the higher cost one had features we did not need. They were extremely transparent and worked with us on the pricing to fit within our budget. Furthermore, we were hungry half way through and they offered to pay for our lunch and did not press us to come back and buy the car that day, they allowed us to come back to finish the process on our own time. Bennett was incredible and Nick was great as well. The whole team is amazing, we will be buying our next car from here as well! More

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