Nick Colucci
Nick Colucci at Capistrano Volkswagen

Nick Colucci | Page 9

General Sales Manager

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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4.9
289 Reviews

I came to Capistrano Volkswagen in the fall of 2003 after retiring from a 20 year career in the U.S. Air Force. It's been the perfect second career for me. I love the brand and there's no dealership in the world I'd rather work for than this one.

Dealership Experience

23 yrs, 1 mo

Industry Experience

23 yrs, 1 mo

Specialties & Trainings

BA in Italian Language from University of Maryland

U.S. Air Force Recruiter 1999 - 2003

4.9

289 Reviews

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289 Reviews of Nick Colucci

December 24, 2020

Dealership Rating
Employee Rating

This has been the most proffesional service I have ever experienced in a dealership. I ended up purchasing a car that I didn't even think about before I got in. Very thrilled about it! Chuck Lilly was one More

by Milos Salaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Lilly

Dec 27, 2020

Capistrano Volkswagen responded

Here at Capistrano Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Milos, you enjoyed your experience with Chuck, and it was a pleasure having you at the dealership. We appreciate your review! Kate

December 24, 2020

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Employee Rating

This is my second time leasing from Capo VW. I visited many dealerships prior and returned to Buddy because he is the best. I appreciate the time and efforts made to make customers feel special. I truly More

by Bertato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber, Buddy Holguin , AJ Jamshidi

Dec 27, 2020

Capistrano Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

December 22, 2020

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Employee Rating

Wonderful staff, very willing to work with us and make us feel comfortable with our purchase! Good quality of cars. Would buy from them again! More

by Martha Korhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Capistrano Volkswagen responded

Thank you so much, Martha, for choosing Capistrano Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate

December 15, 2020

Dealership Rating

Always prompt to help and everyone is eager to go out of their way and assist! From the moment walking on property to the moment I left, I felt like I was in good hands. More

by Ally Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Capistrano Volkswagen responded

Thank you for your business and this review, Ally! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

December 02, 2020

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Employee Rating

Again after many years of great service at Capistrano Volkswagen Brad professionally serviced our VW Beetle with 5-Star excellence. He and the mechanics communicated promptly with a detailed video of ar More

by TERRILUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Goodman, Brad Johnson, Buddy Holguin, Darla Alderman , Fred Evans, McCurtis Kelley, Arlen Mack

Dec 02, 2020

Capistrano Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

December 01, 2020

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Employee Rating

Chuck's professional, calm demeanor approach was appreciated when addressing our questions and needs. Capo VW is 2nd to none in comparison to other VW dealerships I either purchased vehicles from or More

by Phillip Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Johnson, Chuck Lilly , AJ Jamshidi

Dec 01, 2020

Capistrano Volkswagen responded

Hi Phillip, We are very happy to hear Chuck provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

November 28, 2020

Dealership Rating
Employee Rating

Sales team was quick and thorough when answering our questions and guided us through every step of the process. Exceptional training on the perks of our new vehicle More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Holguin, Joey Robustelli, Paul Clark , AJ Jamshidi

Nov 30, 2020

Capistrano Volkswagen responded

Hi Chris, Thanks for sharing your thoughts about your experience with us. It is great to hear that our training helped you become familiar with the features of your new vehicle. We appreciate your business and hope to see you again soon! Kate

November 26, 2020

Dealership Rating

Great service. Buddy and Joey were extremely helpful and went above and beyond the call of duty cold war in answering any and all questions I had. More

by Marl
Recommend Dealer
Yes
Nov 30, 2020

Capistrano Volkswagen responded

Marl, Thank you so much for your excellent review! We are so glad that Buddy and Joey had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate

November 18, 2020

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Employee Rating

My only complaint is that my son and I spent over 4 hours at the dealership and I was instructed during the initial call that the appointment will take by the most 1 hour. We both missed a lunch and I have a More

by CARITABRINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Lilly

Nov 30, 2020

Capistrano Volkswagen responded

Hello, Thank you for taking the time to review our dealership and bringing this to our attention. We'd like to apologize for the inconvenience you experienced during your recent visit. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Kate customerservice@capovwmazda.com

November 11, 2020

Dealership Rating
Employee Rating

Nick, Buddy,and Mike are fantastic! They make the purchase experience so pleasant and fun. This is the 4th time we have purchased from Capistrano Volkswagen, would not even consider another dealer! More

by TIM
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber, Buddy Holguin

Nov 12, 2020

Capistrano Volkswagen responded

Thank you so much for taking the time to share your feedback with us, Tim. We are delighted to learn about your positive experience with Nick, Buddy and Mike. Congratulations on your fourth vehicle from Capistrano Volkswagen! We truly appreciate your loyalty. Kate

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