Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,693 Reviews
Write a ReviewDealership Experience
26 yrs, 9 mos
Industry Experience
48 yrs, 5 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1693 Reviews of Nick Covino
August 22, 2019
Wonderful Experience This is the first time I have been to Jackson Acura. The whole experience was wonderful, from the easy checkin process, to the beautiful waiting area This is the first time I have been to Jackson Acura. The whole experience was wonderful, from the easy checkin process, to the beautiful waiting area with coffee, snacks, drinks and WiFi. Nick was great to work with! Very professional and helped answer any questions I had! I will definitely be back! More
August 21, 2019
Great Experience Nick handled the service request efficiently and effectively. The service was completed in one hour and Nick notified me it was ready. He is very pr Nick handled the service request efficiently and effectively. The service was completed in one hour and Nick notified me it was ready. He is very professional. More
Other Employees Tagged: Gabrielle Orbe
August 19, 2019
Excellent Service We have been taking our MDX to Jackson Acura since purchasing the vehicle in 2007, and have yet to have bad service. The service team (Nick especiall We have been taking our MDX to Jackson Acura since purchasing the vehicle in 2007, and have yet to have bad service. The service team (Nick especially), has been wonderful to work with handling the emergency needs as the vehicle continues to ages, and we have received the same level of service throughout the years. Thanks Steve More
Other Employees Tagged: Yvonne Russell
August 19, 2019
Great service department Jackson has a great service department. Nick is my rep and he always does a great job of keeping me informed on what I need done now and what can wait Jackson has a great service department. Nick is my rep and he always does a great job of keeping me informed on what I need done now and what can wait. They now use Lyft to offer free rides if you don't want to sit around and wait for your car to be done. I really enjoyed that. I'm sure their prices are a bit more than you'd pay at a local mechanic, but the piece of mind and extras they offer are worth the small difference. More
August 15, 2019
Best Service Rep in the Business Came in for an A1 service. Texted Nick Covino and he said they could accommodate me immediately. It doesn’t get any better than that Came in for an A1 service. Texted Nick Covino and he said they could accommodate me immediately. It doesn’t get any better than that More
August 15, 2019
Oil Change The service was good, I call to make a Appointment for a oil change an I was told that I did not need one just come in and I was surprised. I was expe The service was good, I call to make a Appointment for a oil change an I was told that I did not need one just come in and I was surprised. I was expecting a long wait without a appointment, but I was taken in and it was a quick service. and Nick Covino remember me from before when I had my car service there. More
August 15, 2019
MDX service I was promptly greeted by a service tech upon arrival. My service was performed quicker than was originally suggested, and the car came back clean! I was promptly greeted by a service tech upon arrival. My service was performed quicker than was originally suggested, and the car came back clean! More
Other Employees Tagged: Rodney Jones , Pat Crossen
August 14, 2019
Absolutely wonderful Had my 2015 TLX serviced this morning. I've been coming to thus dealership since they opened and have been seeing Nick in the service department for Had my 2015 TLX serviced this morning. I've been coming to thus dealership since they opened and have been seeing Nick in the service department for most of that time. He is absolutely wonderful! I'll never go anywhere else. More
August 14, 2019
Great service at Jackson Acura Had my 2019 RDX serviced for the first time yesterday at Jackson Acura. Nick Covino, the service advisor, handled everything perfectly. I had an app Had my 2019 RDX serviced for the first time yesterday at Jackson Acura. Nick Covino, the service advisor, handled everything perfectly. I had an appointment. They took the car back on time. Told me how long that it would take. Nick found me in the waiting area - almost on the button of when it was promised. Explained everything they did. I left with a clean car which is a really nice extra. Always a pleasure dealing with Jackson Acura. Nick is the service advisor we always use (we have another Acura that we purchased from Jackson). He is always pleasant and efficient. Makes getting a car serviced a little less of a chore. More
August 14, 2019
Excellent customer service Nick in customer service went over What I needed from the normal checkup That I went for. I was glad they found that my battery was not registeri Nick in customer service went over What I needed from the normal checkup That I went for. I was glad they found that my battery was not registering were it should be and asked if I would like to replace the battery . That is a life same for me as I would hate to get stranded somewhere . I like they way they checked everything when you come in For just oil change .! More
Other Employees Tagged: The guy who checked out my car don’t know his name
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