Nick Croteau | Page 2

Was patient and polite with all questions, kept everything laid back and smooth. Overall experience was good. everything laid back and smooth. Overall experience was good. More

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I’ve been a loyal customer with Team Nissan since the early 2000’s. I’ve purchased a brand new Pathfinder, Rogue, Quest, 4 Altima’s, and a Frontier from them. I purchased two used Frontiers as well. When early 2000’s. I’ve purchased a brand new Pathfinder, Rogue, Quest, 4 Altima’s, and a Frontier from them. I purchased two used Frontiers as well. When my kids got older and needed cars, I brought them to Team Nissan and we purchased a new Sentra and Versa. I count 12 vehicles there. I have always been treated fairly and with respect over the years but my most recent purchase was awful. I was mislead from the minute I walked in the door. I was told the 2021 Altima I wanted was out being test driven but they had other ones available. When I said no, I wanted the specific Altima I called about, they attempted to have me “sign now, and beat the others before they had a chance”. They didn’t want me to even test drive it. Just sign. I said no, I wanted to test drive it and then….. miraculously the Altima I wanted appeared out front. The negotiations were just as bad. My initial trade offer was insulting. Almost $5,000 under KKB value. They hid dealer incentives from me. I had to tell them what Nissan was offering and when I finally got the price and trade I wanted, they tricked me with a higher interest rate and then snuck in a ridiculous $1,800 protection package that I didn’t even want. Pin stripes, door guards and nitrogen filled tires for $1,800. When I told them I didn’t want it, they said it was already on the car but that was a lie too. I had to set up an appointment to have those dumb things put on and when it was done, they damaged my car. I will never purchase another vehicle from them which is a shame because my family and I obviously love Nissans. They already lost a sale with my middle daughter. She got a Mazda instead. This used to be a great dealership but the new regime has ruined it. They’re greedy and dishonest. It’s been a few months since this all took place but I got an e-mail from them tonight talking about how I’m part of their family and they care more about people then profit. They show all 5 star ratings and it just irritated me because none of it is true. More

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Nick is an awesome person, and very knowledgeable. 10/10, would buy from him. Definitely keep him in mind for your new and used car needs. would buy from him. Definitely keep him in mind for your new and used car needs. More

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Worst car dealer of all time. Was given quote on 2nd car from this dealer. Their quote was the same as for the first car. My son went to buy, and they took advantage of my 22 Was given quote on 2nd car from this dealer. Their quote was the same as for the first car. My son went to buy, and they took advantage of my 22 year old, even though we had purchased one car already, and had a firm quote for the 2nd. These folks charge my young son 30 % more then the quote. You could say it was my fault for trusting a dealer; learned that lesson the hard way. Complained to the dealer and Nissan, USA. No sympathy. Once my son signed, it was too late; 2nd car, on the phone rate quote. These folks lie, steal, and cheat to get their commission. Biggest lying cheaters, and I have bought about 10 new cars in 20 years. When they say "Fast", watch out for this one; he will pick every penny out of your pocket. More

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Love my Titan Went into Team Nissan because my Frontier lease was coming to an end. As soon as I walked in I was greeted by a Nissan salesman and was offered a bev Went into Team Nissan because my Frontier lease was coming to an end. As soon as I walked in I was greeted by a Nissan salesman and was offered a beverage. While Nick was finishing up a call Ralph came over and welcomed me to Team Nissan again and we had a nice chat about my in-laws that had just been in a few weeks earlier to purchase a new Rogue (which they just love). Nick listened to what I was looking for in a new truck and he suggested that I test drive a Titan. I was a little hesitant to drive such a large truck, but once I was behind the wheel it was love at first sight. This is the fourth vehicle that Nick has helped us purchase. Nick is very knowledgeable about the cars and their features and what cars would be a good fit for myself and my family. Once I decided on the Titan, Peter helped us with the paperwork and explained the features on the truck that we had questions on. Not only was Peter friendly and helpful he knew the truck features without any hesitation. A few days later Peter even called us to make sure everything was OK and if we had any questions. He told us to feel free to call him if we had any questions. What other car dealership can you walk into and you are made to feel like you matter. More

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Nick & Matt are awesome! Love Team Nissan! Everyone is always friendly and helpful. Nick Croteau and Matt Lambert went above and beyond helping us find the perfect vehicle w Love Team Nissan! Everyone is always friendly and helpful. Nick Croteau and Matt Lambert went above and beyond helping us find the perfect vehicle while keeping our budget in mind. They were both very patient as we test drove quite a few different cars before deciding on a Rogue. The rest of process went smoothly and there was no pressure or stress what so ever. We are customers for life. More

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Outstanding Customer Service!! I just leased my fourth vehicle at Team Nissan in Manchester; and as always it was a great experience. Every time I have dealt with team Nissan the st I just leased my fourth vehicle at Team Nissan in Manchester; and as always it was a great experience. Every time I have dealt with team Nissan the staff has been very helpful, courteous and friendly. My last lease was purchased through Nick Croteau who is now the used car sales manager. Although no longer a salesperson, Nick took the time with me to find exactly what I was looking for while making sure the price was where I wanted it to be. Nick went out of his way to make sure I was happy - he is fantastic at his job!! Once, he knew exactly where I wanted to be and worked out the final numbers he had Monoor Alsharif finish closing out the sale. "Mo" was super friendly, knowledgeable and has a great personality. He went over everything in the vehicle with me to make sure I knew how to make use of all the features it had to offer and could not have been more accommodating. I went in on Saturday, they located my vehicle and I had on Monday. If you are looking to purchase a new or used vehicle or lease one, I would highly recommend Team Nissan. More

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New Lease Went to Nissan to renew a lease. Had an appt and was introduced to Matt. He was friendly and approachable and did not come across as pushy. He listene Went to Nissan to renew a lease. Had an appt and was introduced to Matt. He was friendly and approachable and did not come across as pushy. He listened to our needs and what was priority and worked with us to get us in the car we wanted. Matt was friendly and down to earth and helped with getting old plates off our old car and getting an iPod cable out of old car. I would definitely recommend Matt and Nissan to my friends. More

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Excellent customer support Amazing as always this Dealer always does the right thing for their customers. Highly recommend for Sales and Service keep up the great job Team cust Amazing as always this Dealer always does the right thing for their customers. Highly recommend for Sales and Service keep up the great job Team customer for life here More

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Super service Everything was perfect from check-in to finish. The work was finished on time and everything was perfect even the car wash. Would not bring my car any Everything was perfect from check-in to finish. The work was finished on time and everything was perfect even the car wash. Would not bring my car anywhere else. More

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